CVE-2026-32754 (GCVE-0-2026-32754)

Vulnerability from cvelistv5 – Published: 2026-03-19 21:35 – Updated: 2026-03-20 18:52
VLAI
Title
FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})
Summary
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.
Severity
9.3 (Critical)
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N
SSVC
Exploitation: poc Automatable: no Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-03-20 18:49 UTC
CWE
  • CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
  • CWE-116 - Improper Encoding or Escaping of Output
Assigner
GitHub_M CNA under the mitre root
CNA scorecard C 72/100 over 7775 records in the last 180 days details
References
Impacted products
Vendor Product Version CPE status
freescout-help-desk freescout Affected: < 1.8.209
guessed Create a notification for this product.
Show details on NVD website
To clipboard 

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