{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "FA447A4F-F76D-4D18-85E7-18B185572113",
              "versionEndExcluding": "1.8.209",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "FreeScout is a free help desk and shared inbox built with PHP\u0027s Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout\u0027s email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade\u0027s raw output syntax {!! $thread-\u003ebody !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209."
    },
    {
      "lang": "es",
      "value": "FreeScout es una mesa de ayuda gratuita y una bandeja de entrada compartida construida con el framework Laravel de PHP. Las versiones 1.8.208 e inferiores son vulnerables a Cross-Site Scripting Almacenado (XSS) a trav\u00e9s de las plantillas de notificaci\u00f3n por correo electr\u00f3nico de FreeScout. Los cuerpos de los correos electr\u00f3nicos entrantes se almacenan en la base de datos sin sanitizaci\u00f3n y se renderizan sin escapar en las notificaciones de correo electr\u00f3nico salientes utilizando la sintaxis de salida sin procesar de Blade {!! $thread-\u0026gt;body !!}. Un atacante no autenticado puede explotar esta vulnerabilidad simplemente enviando un correo electr\u00f3nico, y cuando es abierto por cualquier agente o administrador suscrito como parte de su flujo de trabajo normal, permitiendo la inyecci\u00f3n universal de HTML (phishing, seguimiento) y, en clientes de correo electr\u00f3nico vulnerables, la ejecuci\u00f3n de JavaScript (secuestro de sesi\u00f3n, robo de credenciales, toma de control de cuenta) afectando a todos los destinatarios simult\u00e1neamente. Este problema ha sido solucionado en la versi\u00f3n 1.8.209."
    }
  ],
  "id": "CVE-2026-32754",
  "lastModified": "2026-03-23T19:14:38.140",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 9.3,
          "baseSeverity": "CRITICAL",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "scope": "CHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 5.8,
        "source": "security-advisories@github.com",
        "type": "Secondary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 9.3,
          "baseSeverity": "CRITICAL",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "scope": "CHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 5.8,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2026-03-19T22:16:41.997",
  "references": [
    {
      "source": "security-advisories@github.com",
      "tags": [
        "Patch"
      ],
      "url": "https://github.com/freescout-help-desk/freescout/commit/3329379db38a86cf7069b0709061b95a7d38985b"
    },
    {
      "source": "security-advisories@github.com",
      "tags": [
        "Product",
        "Release Notes"
      ],
      "url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209"
    },
    {
      "source": "security-advisories@github.com",
      "tags": [
        "Exploit",
        "Mitigation",
        "Vendor Advisory"
      ],
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-56h2-5556-r6mg"
    }
  ],
  "sourceIdentifier": "security-advisories@github.com",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        },
        {
          "lang": "en",
          "value": "CWE-116"
        }
      ],
      "source": "security-advisories@github.com",
      "type": "Primary"
    }
  ]
}