Vulnerability-Lookup

GHSA-29CH-39M4-VCW5

Vulnerability from github – Published: 2022-05-14 01:06 – Updated: 2025-04-20 03:49

Details

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Severity

6.5 (Medium)


                  
                    CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

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{
  "affected": [],
  "aliases": [
    "CVE-2017-16854"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-200"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2017-12-08T17:29:00Z",
    "severity": "MODERATE"
  },
  "details": "In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.",
  "id": "GHSA-29ch-39m4-vcw5",
  "modified": "2025-04-20T03:49:36Z",
  "published": "2022-05-14T01:06:18Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2017-16854"
    },
    {
      "type": "WEB",
      "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html"
    },
    {
      "type": "WEB",
      "url": "https://www.debian.org/security/2017/dsa-4066"
    },
    {
      "type": "WEB",
      "url": "https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
      "type": "CVSS_V3"
    }
  ]
}

CVE-2017-16854 (GCVE-0-2017-16854)

Vulnerability from cvelistv5 – Published: 2017-12-08 17:00 – Updated: 2024-08-05 20:35

Summary

Severity

No CVSS data available.

CWE

Assigner

mitre

References

3 references

URL	Tags
https://lists.debian.org/debian-lts-announce/2017…	mailing-listx_refsource_MLIST
https://www.debian.org/security/2017/dsa-4066	vendor-advisoryx_refsource_DEBIAN
https://www.otrs.com/security-advisory-2017-08-se…	x_refsource_CONFIRM

Date Public

2017-12-08 00:00

Show details on NVD website

JSON

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{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-05T20:35:21.223Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "name": "[debian-lts-announce] 20171219 [SECURITY] [DLA 1212-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_refsource_MLIST",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html"
          },
          {
            "name": "DSA-4066",
            "tags": [
              "vendor-advisory",
              "x_refsource_DEBIAN",
              "x_transferred"
            ],
            "url": "https://www.debian.org/security/2017/dsa-4066"
          },
          {
            "tags": [
              "x_refsource_CONFIRM",
              "x_transferred"
            ],
            "url": "https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "datePublic": "2017-12-08T00:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "value": "In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets."
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "n/a",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2018-02-02T10:57:01.000Z",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
        {
          "name": "[debian-lts-announce] 20171219 [SECURITY] [DLA 1212-1] otrs2 security update",
          "tags": [
            "mailing-list",
            "x_refsource_MLIST"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html"
        },
        {
          "name": "DSA-4066",
          "tags": [
            "vendor-advisory",
            "x_refsource_DEBIAN"
          ],
          "url": "https://www.debian.org/security/2017/dsa-4066"
        },
        {
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/"
        }
      ],
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
          "ID": "CVE-2017-16854",
          "STATE": "PUBLIC"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "n/a",
                      "version": {
                        "version_data": [
                          {
                            "version_value": "n/a"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "n/a"
              }
            ]
          }
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "eng",
              "value": "In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets."
            }
          ]
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "eng",
                  "value": "n/a"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "[debian-lts-announce] 20171219 [SECURITY] [DLA 1212-1] otrs2 security update",
              "refsource": "MLIST",
              "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html"
            },
            {
              "name": "DSA-4066",
              "refsource": "DEBIAN",
              "url": "https://www.debian.org/security/2017/dsa-4066"
            },
            {
              "name": "https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/",
              "refsource": "CONFIRM",
              "url": "https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/"
            }
          ]
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
    "assignerShortName": "mitre",
    "cveId": "CVE-2017-16854",
    "datePublished": "2017-12-08T17:00:00.000Z",
    "dateReserved": "2017-11-16T00:00:00.000Z",
    "dateUpdated": "2024-08-05T20:35:21.223Z",
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}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

GHSA-29CH-39M4-VCW5

CVE-2017-16854 (GCVE-0-2017-16854)

Tags

Sightings

Nomenclature