FKIE_CVE-2026-53595
Vulnerability from fkie_nvd - Published: 2026-07-20 21:16 - Updated: 2026-07-21 19:25
Severity
Summary
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the public endpoint `POST /user-setup/{hash}/{invite_sent_at}` (`OpenController@userSetupSave`) selects the target account solely by its `invite_hash` column, then overwrites that account's email and password and logs in as it. No authentication, cookie, or prior session is required. After a user activates, FreeScout sets `invite_hash` to the empty string. On MySQL and MariaDB, `VARCHAR` equality ignores trailing spaces, so a single URL-encoded space (`%20`) matches the stored empty string and selects the lowest-id activated user. The expiry guard decrypts `invite_sent_at` with the target's password hash, but `Helper::decrypt` returns its raw input unchanged when decryption fails. A plaintext numeric value such as `9999999999` therefore passes the time-to-live check without any secret. The result is that an anonymous attacker sets the email and password of the lowest-id activated FreeScout account (a support agent, or an administrator if one was added by invitation) and authenticates as that account. Version 1.8.224 contains a fix.
References
Impacted products
| Vendor | Product | Version |
|---|
{
"affected": [
{
"affectedData": [
{
"product": "freescout",
"vendor": "freescout-help-desk",
"versions": [
{
"status": "affected",
"version": "\u003c 1.8.224"
}
]
}
],
"source": "security-advisories@github.com"
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "FreeScout is a free help desk and shared inbox built with PHP\u0027s Laravel framework. Prior to version 1.8.224, the public endpoint `POST /user-setup/{hash}/{invite_sent_at}` (`OpenController@userSetupSave`) selects the target account solely by its `invite_hash` column, then overwrites that account\u0027s email and password and logs in as it. No authentication, cookie, or prior session is required. After a user activates, FreeScout sets `invite_hash` to the empty string. On MySQL and MariaDB, `VARCHAR` equality ignores trailing spaces, so a single URL-encoded space (`%20`) matches the stored empty string and selects the lowest-id activated user. The expiry guard decrypts `invite_sent_at` with the target\u0027s password hash, but `Helper::decrypt` returns its raw input unchanged when decryption fails. A plaintext numeric value such as `9999999999` therefore passes the time-to-live check without any secret. The result is that an anonymous attacker sets the email and password of the lowest-id activated FreeScout account (a support agent, or an administrator if one was added by invitation) and authenticates as that account. Version 1.8.224 contains a fix."
}
],
"id": "CVE-2026-53595",
"lastModified": "2026-07-21T19:25:11.717",
"metrics": {
"cvssMetricV31": [
{
"cvssData": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "LOW",
"baseScore": 9.4,
"baseSeverity": "CRITICAL",
"confidentialityImpact": "HIGH",
"integrityImpact": "HIGH",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L",
"version": "3.1"
},
"exploitabilityScore": 3.9,
"impactScore": 5.5,
"source": "security-advisories@github.com",
"type": "Secondary"
}
],
"ssvcV203": [
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"ssvcData": {
"id": "CVE-2026-53595",
"options": [
{
"exploitation": "poc"
},
{
"automatable": "yes"
},
{
"technicalImpact": "total"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-07-21T13:20:35.944303Z",
"version": "2.0.3"
}
}
]
},
"published": "2026-07-20T21:16:48.417",
"references": [
{
"source": "security-advisories@github.com",
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jqj5-r72v-v29g"
},
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jqj5-r72v-v29g"
}
],
"sourceIdentifier": "security-advisories@github.com",
"vulnStatus": "Deferred",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-178"
},
{
"lang": "en",
"value": "CWE-287"
},
{
"lang": "en",
"value": "CWE-640"
}
],
"source": "security-advisories@github.com",
"type": "Secondary"
}
]
}
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Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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