{
  "affected": [
    {
      "affectedData": [
        {
          "product": "freescout",
          "vendor": "freescout-help-desk",
          "versions": [
            {
              "status": "affected",
              "version": "\u003c 1.8.178"
            }
          ]
        }
      ],
      "source": "security-advisories@github.com"
    }
  ],
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "8E0D2641-4473-4694-A5CA-F58375E5B731",
              "versionEndExcluding": "1.8.178",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\\r, \\n, \\t)to the application. This issue has been patched in version 1.8.178."
    },
    {
      "lang": "es",
      "value": "FreeScout es un servicio de asistencia gratuito y autoalojado, con buz\u00f3n compartido. Antes de la versi\u00f3n 1.8.178, la aplicaci\u00f3n realizaba una validaci\u00f3n insuficiente de los datos proporcionados por el usuario, que se utilizaban como argumentos para las funciones de formato de cadena. Como resultado, un atacante pod\u00eda pasar una cadena con s\u00edmbolos especiales (\\r, \\n, \\t) a la aplicaci\u00f3n. Este problema se ha corregido en la versi\u00f3n 1.8.178."
    }
  ],
  "id": "CVE-2025-48388",
  "lastModified": "2026-06-17T09:29:35.577",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 6.5,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "HIGH",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 1.2,
        "impactScore": 5.2,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ],
    "cvssMetricV40": [
      {
        "cvssData": {
          "Automatable": "NOT_DEFINED",
          "Recovery": "NOT_DEFINED",
          "Safety": "NOT_DEFINED",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "attackVector": "NETWORK",
          "availabilityRequirement": "NOT_DEFINED",
          "baseScore": 7.0,
          "baseSeverity": "HIGH",
          "confidentialityRequirement": "NOT_DEFINED",
          "exploitMaturity": "NOT_DEFINED",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "privilegesRequired": "HIGH",
          "providerUrgency": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "subConfidentialityImpact": "NONE",
          "subIntegrityImpact": "NONE",
          "userInteraction": "NONE",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "version": "4.0",
          "vulnAvailabilityImpact": "LOW",
          "vulnConfidentialityImpact": "HIGH",
          "vulnIntegrityImpact": "LOW",
          "vulnerabilityResponseEffort": "NOT_DEFINED"
        },
        "source": "security-advisories@github.com",
        "type": "Secondary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2025-48388",
          "options": [
            {
              "exploitation": "poc"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2025-05-29T13:28:25.605154Z",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2025-05-29T10:15:20.060",
  "references": [
    {
      "source": "security-advisories@github.com",
      "tags": [
        "Patch"
      ],
      "url": "https://github.com/freescout-help-desk/freescout/commit/eab97711027fff4bce90ccd2e189cbc184fa0370"
    },
    {
      "source": "security-advisories@github.com",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-c76f-wggm-grcq"
    }
  ],
  "sourceIdentifier": "security-advisories@github.com",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-93"
        },
        {
          "lang": "en",
          "value": "CWE-134"
        }
      ],
      "source": "security-advisories@github.com",
      "type": "Secondary"
    }
  ]
}