Vulnerability-Lookup

FKIE_CVE-2024-57726

Vulnerability from fkie_nvd - Published: 2025-01-15 23:15 - Updated: 2026-06-17 08:13

Severity

9.9 (Critical) - CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
9.9 (Critical) - CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

Summary

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

References

URL	Tags
cve@mitre.org	https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier	Release Notes
cve@mitre.org	https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/	Third Party Advisory
134c704f-9b21-4f2e-91b3-4a467353bcc0	https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726	US Government Resource
134c704f-9b21-4f2e-91b3-4a467353bcc0	https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/	Technical Description
134c704f-9b21-4f2e-91b3-4a467353bcc0	https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce	Third Party Advisory

Impacted products

	Vendor	Product	Version
	simple-help	simplehelp	*

JSON

To clipboard

{
  "affected": [
    {
      "affectedData": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "source": "cve@mitre.org"
    }
  ],
  "cisaActionDue": "2026-05-08",
  "cisaExploitAdd": "2026-04-24",
  "cisaRequiredAction": "Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.",
  "cisaVulnerabilityName": "SimpleHelp Missing Authorization Vulnerability",
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "B51B617B-82A8-4B34-BE2E-2D3C9CDE6D12",
              "versionEndExcluding": "5.5.8",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role."
    },
    {
      "lang": "es",
      "value": " El software de soporte remoto SimpleHelp v5.5.7 y versiones anteriores tiene una vulnerabilidad que permite a los t\u00e9cnicos con pocos privilegios crear claves API con permisos excesivos. Estas claves API se pueden usar para escalar privilegios al rol de administrador del servidor."
    }
  ],
  "id": "CVE-2024-57726",
  "lastModified": "2026-06-17T08:13:58.677",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 9.9,
          "baseSeverity": "CRITICAL",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "scope": "CHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H",
          "version": "3.1"
        },
        "exploitabilityScore": 3.1,
        "impactScore": 6.0,
        "source": "nvd@nist.gov",
        "type": "Primary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 9.9,
          "baseSeverity": "CRITICAL",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "scope": "CHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H",
          "version": "3.1"
        },
        "exploitabilityScore": 3.1,
        "impactScore": 6.0,
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "type": "Secondary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2024-57726",
          "options": [
            {
              "exploitation": "active"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "total"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2026-04-23T00:00:00+00:00",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2025-01-15T23:15:09.520",
  "references": [
    {
      "source": "cve@mitre.org",
      "tags": [
        "Release Notes"
      ],
      "url": "https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Third Party Advisory"
      ],
      "url": "https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/"
    },
    {
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "tags": [
        "US Government Resource"
      ],
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726"
    },
    {
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "tags": [
        "Technical Description"
      ],
      "url": "https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/"
    },
    {
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "tags": [
        "Third Party Advisory"
      ],
      "url": "https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "NVD-CWE-noinfo"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-862"
        }
      ],
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "type": "Secondary"
    }
  ]
}

CVE-2024-57726 (GCVE-0-2024-57726)

Vulnerability from cvelistv5 – Published: 2025-01-15 00:00 – Updated: 2026-08-04 03:56

Summary

Severity

9.9 (Critical)


                        
                          CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

SSVC

Exploitation: active Automatable: no Technical Impact: total

CISA Coordinator · CISA-ADP (v2.0.3)

Decision recorded 2026-04-23 00:00 UTC

CWE

n/a
CWE-862 - Missing Authorization

Assigner

mitre mitre root

References

5 references

URL	Tags
https://www.horizon3.ai/attack-research/disclosur…
https://simple-help.com/kb---security-vulnerabili…
https://www.microsoft.com/en-us/security/blog/202…	third-party-advisory
https://www.trendmicro.com/vinfo/us/security/news…	third-party-advisory
https://www.cisa.gov/known-exploited-vulnerabilit…	government-resource

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "cvssV3_1": {
              "attackComplexity": "LOW",
              "attackVector": "NETWORK",
              "availabilityImpact": "HIGH",
              "baseScore": 9.9,
              "baseSeverity": "CRITICAL",
              "confidentialityImpact": "HIGH",
              "integrityImpact": "HIGH",
              "privilegesRequired": "LOW",
              "scope": "CHANGED",
              "userInteraction": "NONE",
              "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H",
              "version": "3.1"
            }
          },
          {
            "other": {
              "content": {
                "id": "CVE-2024-57726",
                "options": [
                  {
                    "Exploitation": "active"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-04-23T00:00:00+00:00",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          },
          {
            "other": {
              "content": {
                "dateAdded": "2026-04-24",
                "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726"
              },
              "type": "kev"
            }
          }
        ],
        "problemTypes": [
          {
            "descriptions": [
              {
                "cweId": "CWE-862",
                "description": "CWE-862 Missing Authorization",
                "lang": "en",
                "type": "CWE"
              }
            ]
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2026-08-04T03:56:05.499Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "references": [
          {
            "tags": [
              "third-party-advisory"
            ],
            "url": "https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/"
          },
          {
            "tags": [
              "third-party-advisory"
            ],
            "url": "https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce"
          },
          {
            "tags": [
              "government-resource"
            ],
            "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726"
          }
        ],
        "timeline": [
          {
            "lang": "en",
            "time": "2026-04-24T00:00:00.000Z",
            "value": "CVE-2024-57726 added to CISA KEV"
          }
        ],
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role."
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "n/a",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-01-15T22:45:19.312Z",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
        {
          "url": "https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/"
        },
        {
          "url": "https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier"
        }
      ]
    }
  },
  "cveMetadata": {
    "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
    "assignerShortName": "mitre",
    "cveId": "CVE-2024-57726",
    "datePublished": "2025-01-15T00:00:00.000Z",
    "dateReserved": "2025-01-09T00:00:00.000Z",
    "dateUpdated": "2026-08-04T03:56:05.499Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2"
}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.