GCVE Workshop - 22 September 2026 (14:00-18:00), Luxembourg Before The Vulnopticon Conference - Registration

CVE-2024-57726 (GCVE-0-2024-57726)

Vulnerability from cvelistv5 – Published: 2025-01-15 00:00 – Updated: 2026-08-04 03:56
VLAI CISA Previdian
Summary
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Severity
9.9 (Critical)
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
SSVC
Exploitation: active Automatable: no Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-04-23 00:00 UTC
CWE
  • n/a
  • CWE-862 - Missing Authorization
Assigner
References
CISA
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 68f56b4d-2992-4a6d-9bb4-f044935ee9a6

Vulnerability ID: CVE-2024-57726

Status: Confirmed

Status Updated: 2026-04-24 00:00 UTC

Exploited: Yes

Timestamps
First Seen: 2026-04-24
Asserted: 2026-04-24
Scope
Notes: KEV entry: SimpleHelp Missing Authorization Vulnerability | Affected: SimpleHelp / SimpleHelp | Description: SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role. | Required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable. | Due date: 2026-05-08 | Known ransomware campaign use (KEV): Unknown | Notes (KEV): https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57726
Evidence

Type: Vendor Report

Signal: Successful Exploitation

Confidence: 80%

Source: cisa-kev

Details
Cwes CWE-862
Feed CISA Known Exploited Vulnerabilities Catalog
Product SimpleHelp
Due Date 2026-05-08
Date Added 2026-04-24
Vendorproject SimpleHelp
Vulnerabilityname SimpleHelp Missing Authorization Vulnerability
Knownransomwarecampaignuse Unknown
References
Created: 2026-04-24 18:00 UTC | Updated: 2026-04-24 18:00 UTC
Previdian
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 2e61ee7c-808f-4317-b98d-10bdb25ae25c

Vulnerability ID: CVE-2024-57726

Status: Confirmed

Status Updated: 2026-06-01 13:23 UTC

Exploited: Yes

Timestamps
First Seen: 2026-06-01
Asserted: 2026-06-01
Scope
Notes: KEVIntel entry: SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive... | Affected: SimpleHelp / SimpleHelp remote support software | CVSS: 9.9 (CRITICAL) | EPSS: 0.09328 | Used in malware: yes | Not yet in CISA KEV: False
Evidence

Type: Public Report

Signal: Confirmed Compromise

Confidence: 70%

Source: kevintel

Details
Feed KEVIntel (kevintel.com)
Title SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive...
Vendor SimpleHelp
Product SimpleHelp remote support software
Added Date 2026-06-01T13:23:43.375Z
Cvss Score 9.9
Epss Score 0.09328
Cvss Severity CRITICAL
Epss Percentile 0.94743
Used In Malware yes
Ahead Of Cisa Kev 
{
  "count": 1,
  "unit": "day"
}
Not Yet In Cisa Kev False
References
Created: 2026-06-19 12:42 UTC | Updated: 2026-06-19 12:42 UTC
Show details on NVD website
To clipboard 

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "cvssV3_1": {
              "attackComplexity": "LOW",
              "attackVector": "NETWORK",
              "availabilityImpact": "HIGH",
              "baseScore": 9.9,
              "baseSeverity": "CRITICAL",
              "confidentialityImpact": "HIGH",
              "integrityImpact": "HIGH",
              "privilegesRequired": "LOW",
              "scope": "CHANGED",
              "userInteraction": "NONE",
              "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H",
              "version": "3.1"
            }
          },
          {
            "other": {
              "content": {
                "id": "CVE-2024-57726",
                "options": [
                  {
                    "Exploitation": "active"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-04-23T00:00:00+00:00",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          },
          {
            "other": {
              "content": {
                "dateAdded": "2026-04-24",
                "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726"
              },
              "type": "kev"
            }
          }
        ],
        "problemTypes": [
          {
            "descriptions": [
              {
                "cweId": "CWE-862",
                "description": "CWE-862 Missing Authorization",
                "lang": "en",
                "type": "CWE"
              }
            ]
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2026-08-04T03:56:05.499Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "references": [
          {
            "tags": [
              "third-party-advisory"
            ],
            "url": "https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/"
          },
          {
            "tags": [
              "third-party-advisory"
            ],
            "url": "https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce"
          },
          {
            "tags": [
              "government-resource"
            ],
            "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726"
          }
        ],
        "timeline": [
          {
            "lang": "en",
            "time": "2026-04-24T00:00:00.000Z",
            "value": "CVE-2024-57726 added to CISA KEV"
          }
        ],
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role."
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "n/a",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-01-15T22:45:19.312Z",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
        {
          "url": "https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/"
        },
        {
          "url": "https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier"
        }
      ]
    }
  },
  "cveMetadata": {
    "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
    "assignerShortName": "mitre",
    "cveId": "CVE-2024-57726",
    "datePublished": "2025-01-15T00:00:00.000Z",
    "dateReserved": "2025-01-09T00:00:00.000Z",
    "dateUpdated": "2026-08-04T03:56:05.499Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2",
  "vulnerability-lookup:meta": {
    "cisa_known_exploited": {
      "cveID": "CVE-2024-57726",
      "cwes": [
        "CWE-862"
      ],
      "dateAdded": "2026-04-24",
      "dueDate": "2026-05-08",
      "forensicTriage": "No",
      "knownRansomwareCampaignUse": "Known",
      "notes": "https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57726",
      "product": "SimpleHelp",
      "requiredAction": "Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.",
      "shortDescription": "SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.",
      "vendorProject": "SimpleHelp ",
      "vulnerabilityName": "SimpleHelp Missing Authorization Vulnerability"
    },
    "epss": {
      "cve": "CVE-2024-57726",
      "date": "2026-09-19",
      "epss": "0.66601",
      "percentile": "0.99253"
    },
    "nvd": {
      "cve": {
        "affected": [
          {
            "affectedData": [
              {
                "product": "n/a",
                "vendor": "n/a",
                "versions": [
                  {
                    "status": "affected",
                    "version": "n/a"
                  }
                ]
              }
            ],
            "source": "cve@mitre.org"
          }
        ],
        "cisaActionDue": "2026-05-08",
        "cisaExploitAdd": "2026-04-24",
        "cisaRequiredAction": "Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.",
        "cisaVulnerabilityName": "SimpleHelp Missing Authorization Vulnerability",
        "configurations": [
          {
            "nodes": [
              {
                "cpeMatch": [
                  {
                    "criteria": "cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*",
                    "matchCriteriaId": "B51B617B-82A8-4B34-BE2E-2D3C9CDE6D12",
                    "versionEndExcluding": "5.5.8",
                    "vulnerable": true
                  }
                ],
                "negate": false,
                "operator": "OR"
              }
            ]
          }
        ],
        "cveTags": [],
        "descriptions": [
          {
            "lang": "en",
            "value": "SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role."
          },
          {
            "lang": "es",
            "value": " El software de soporte remoto SimpleHelp v5.5.7 y versiones anteriores tiene una vulnerabilidad que permite a los t\u00e9cnicos con pocos privilegios crear claves API con permisos excesivos. Estas claves API se pueden usar para escalar privilegios al rol de administrador del servidor."
          }
        ],
        "id": "CVE-2024-57726",
        "lastModified": "2026-06-17T08:13:58.677",
        "metrics": {
          "cvssMetricV31": [
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "HIGH",
                "baseScore": 9.9,
                "baseSeverity": "CRITICAL",
                "confidentialityImpact": "HIGH",
                "integrityImpact": "HIGH",
                "privilegesRequired": "LOW",
                "scope": "CHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H",
                "version": "3.1"
              },
              "exploitabilityScore": 3.1,
              "impactScore": 6.0,
              "source": "nvd@nist.gov",
              "type": "Primary"
            },
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "HIGH",
                "baseScore": 9.9,
                "baseSeverity": "CRITICAL",
                "confidentialityImpact": "HIGH",
                "integrityImpact": "HIGH",
                "privilegesRequired": "LOW",
                "scope": "CHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H",
                "version": "3.1"
              },
              "exploitabilityScore": 3.1,
              "impactScore": 6.0,
              "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "type": "Secondary"
            }
          ],
          "ssvcV203": [
            {
              "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "ssvcData": {
                "id": "CVE-2024-57726",
                "options": [
                  {
                    "exploitation": "active"
                  },
                  {
                    "automatable": "no"
                  },
                  {
                    "technicalImpact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-04-23T00:00:00+00:00",
                "version": "2.0.3"
              }
            }
          ]
        },
        "published": "2025-01-15T23:15:09.520",
        "references": [
          {
            "source": "cve@mitre.org",
            "tags": [
              "Release Notes"
            ],
            "url": "https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier"
          },
          {
            "source": "cve@mitre.org",
            "tags": [
              "Third Party Advisory"
            ],
            "url": "https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/"
          },
          {
            "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
            "tags": [
              "US Government Resource"
            ],
            "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726"
          },
          {
            "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
            "tags": [
              "Technical Description"
            ],
            "url": "https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/"
          },
          {
            "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
            "tags": [
              "Third Party Advisory"
            ],
            "url": "https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce"
          }
        ],
        "sourceIdentifier": "cve@mitre.org",
        "vulnStatus": "Analyzed",
        "weaknesses": [
          {
            "description": [
              {
                "lang": "en",
                "value": "NVD-CWE-noinfo"
              }
            ],
            "source": "nvd@nist.gov",
            "type": "Primary"
          },
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-862"
              }
            ],
            "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
            "type": "Secondary"
          }
        ]
      }
    },
    "redhat_vex": {
      "current_release_date": "2025-05-28T19:19:12+00:00",
      "cve": "CVE-2024-57726",
      "id": "CVE-2024-57726",
      "initial_release_date": "2024-01-01T00:00:00+00:00",
      "product_status:known_not_affected": "1",
      "source": "Red Hat CSAF VEX",
      "status": "final",
      "title": "CVE-2024-57726",
      "url": "https://security.access.redhat.com/data/csaf/v2/vex/2024/cve-2024-57726.json",
      "version": "3"
    },
    "vulnrichment": {
      "containers": {
        "adp": [
          {
            "metrics": [
              {
                "cvssV3_1": {
                  "attackComplexity": "LOW",
                  "attackVector": "NETWORK",
                  "availabilityImpact": "HIGH",
                  "baseScore": 9.9,
                  "baseSeverity": "CRITICAL",
                  "confidentialityImpact": "HIGH",
                  "integrityImpact": "HIGH",
                  "privilegesRequired": "LOW",
                  "scope": "CHANGED",
                  "userInteraction": "NONE",
                  "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H",
                  "version": "3.1"
                }
              },
              {
                "other": {
                  "content": {
                    "id": "CVE-2024-57726",
                    "options": [
                      {
                        "Exploitation": "active"
                      },
                      {
                        "Automatable": "no"
                      },
                      {
                        "Technical Impact": "total"
                      }
                    ],
                    "role": "CISA Coordinator",
                    "timestamp": "2026-04-24T17:38:37.317329Z",
                    "version": "2.0.3"
                  },
                  "type": "ssvc"
                }
              },
              {
                "other": {
                  "content": {
                    "dateAdded": "2026-04-24",
                    "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726"
                  },
                  "type": "kev"
                }
              }
            ],
            "problemTypes": [
              {
                "descriptions": [
                  {
                    "cweId": "CWE-862",
                    "description": "CWE-862 Missing Authorization",
                    "lang": "en",
                    "type": "CWE"
                  }
                ]
              }
            ],
            "providerMetadata": {
              "dateUpdated": "2025-01-16T15:26:19.256Z",
              "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "shortName": "CISA-ADP"
            },
            "references": [
              {
                "tags": [
                  "third-party-advisory"
                ],
                "url": "https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/"
              },
              {
                "tags": [
                  "third-party-advisory"
                ],
                "url": "https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce"
              },
              {
                "tags": [
                  "government-resource"
                ],
                "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726"
              }
            ],
            "timeline": [
              {
                "lang": "en",
                "time": "2026-04-24T00:00:00.000Z",
                "value": "CVE-2024-57726 added to CISA KEV"
              }
            ],
            "title": "CISA ADP Vulnrichment"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "n/a",
              "vendor": "n/a",
              "versions": [
                {
                  "status": "affected",
                  "version": "n/a"
                }
              ]
            }
          ],
          "descriptions": [
            {
              "lang": "en",
              "value": "SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role."
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "description": "n/a",
                  "lang": "en",
                  "type": "text"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2025-01-15T22:45:19.312Z",
            "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
            "shortName": "mitre"
          },
          "references": [
            {
              "url": "https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/"
            },
            {
              "url": "https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier"
            }
          ]
        }
      },
      "cveMetadata": {
        "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "assignerShortName": "mitre",
        "cveId": "CVE-2024-57726",
        "datePublished": "2025-01-15T00:00:00.000Z",
        "dateReserved": "2025-01-09T00:00:00.000Z",
        "dateUpdated": "2026-08-04T03:56:05.499Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.2"
    }
  }
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.





Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


Detection rules are retrieved from Rulezet.


Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.