Vulnerability-Lookup

FKIE_CVE-2020-36926

Vulnerability from fkie_nvd - Published: 2026-01-16 00:16 - Updated: 2026-02-09 15:12

Severity ?

7.5 (High) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
5.3 (Medium) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Summary

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.

References

URL	Tags
disclosure@vulncheck.com	https://www.exploit-db.com/exploits/50328	Exploit
disclosure@vulncheck.com	https://www.smartertools.com/	Product
disclosure@vulncheck.com	https://www.smartertools.com/smartertrack	Product
disclosure@vulncheck.com	https://www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure	Third Party Advisory
134c704f-9b21-4f2e-91b3-4a467353bcc0	https://www.exploit-db.com/exploits/50328	Exploit

Impacted products

	Vendor	Product	Version
	smartertools	smartertrack	10.0
	smartertools	smartertrack	14.0

JSON

To clipboard

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  "descriptions": [
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      "lang": "en",
      "value": "SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents\u0027 first and last names along with their unique identifiers."
    },
    {
      "lang": "es",
      "value": "SmarterTrack 7922 contiene una vulnerabilidad de revelaci\u00f3n de informaci\u00f3n en el formulario de b\u00fasqueda de Gesti\u00f3n de Chat que revela detalles de identificaci\u00f3n de agentes. Los atacantes pueden acceder al endpoint vulnerable /Management/Chat/frmChatSearch.aspx para recuperar los nombres y apellidos de los agentes junto con sus identificadores \u00fanicos."
    }
  ],
  "id": "CVE-2020-36926",
  "lastModified": "2026-02-09T15:12:37.283",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 7.5,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "NONE",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 3.6,
        "source": "disclosure@vulncheck.com",
        "type": "Secondary"
      },
      {
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          "attackVector": "NETWORK",
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          "baseScore": 5.3,
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          "confidentialityImpact": "LOW",
          "integrityImpact": "NONE",
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          "userInteraction": "NONE",
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        "impactScore": 1.4,
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    "cvssMetricV40": [
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          "Recovery": "NOT_DEFINED",
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          "attackRequirements": "NONE",
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          "availabilityRequirement": "NOT_DEFINED",
          "baseScore": 6.9,
          "baseSeverity": "MEDIUM",
          "confidentialityRequirement": "NOT_DEFINED",
          "exploitMaturity": "NOT_DEFINED",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
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          "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "privilegesRequired": "NONE",
          "providerUrgency": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "subConfidentialityImpact": "NONE",
          "subIntegrityImpact": "NONE",
          "userInteraction": "NONE",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "version": "4.0",
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          "vulnConfidentialityImpact": "LOW",
          "vulnIntegrityImpact": "NONE",
          "vulnerabilityResponseEffort": "NOT_DEFINED"
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        "type": "Secondary"
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  "published": "2026-01-16T00:16:18.820",
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  "vulnStatus": "Analyzed",
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      "type": "Secondary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "NVD-CWE-noinfo"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}

CVE-2020-36926 (GCVE-0-2020-36926)

Vulnerability from cvelistv5 – Published: 2026-01-15 23:25 – Updated: 2026-04-07 14:05

Title

SmarterTools SmarterTrack 7922 -Information Disclosure

Summary

Severity ?

6.9 (Medium)


                        
                          CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

7.5 (High)


                        
                          CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

CWE

CWE-497 - Exposure of Sensitive System Information to an Unauthorized Control Sphere

Assigner

VulnCheck

References

URL

Tags

	https://www.exploit-db.com/exploits/50328	exploit
	https://www.smartertools.com/	product
	https://www.smartertools.com/smartertrack	product
	https://www.vulncheck.com/advisories/smartertools…	third-party-advisory

Impacted products

	Vendor	Product	Version
	Smartertools	SmarterTools SmarterTrack	Affected: 10.0 Affected: 14.0

Date Public ?

2021-09-24 00:00

Credits

Andrei Manole

Show details on NVD website

JSON

To clipboard

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                  },
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                  },
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                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-01-20T16:30:42.235818Z",
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Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

FKIE_CVE-2020-36926

CVE-2020-36926 (GCVE-0-2020-36926)

Tags

Sightings

Nomenclature