FKIE_CVE-2017-16921

Vulnerability from fkie_nvd - Published: 2017-12-08 15:29 - Updated: 2026-05-13 00:24
Severity
8.8 (High) - CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Summary
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
References
cve@mitre.orghttp://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html
cve@mitre.orghttps://lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlMailing List, Third Party Advisory
cve@mitre.orghttps://www.debian.org/security/2017/dsa-4066Mailing List, Third Party Advisory
cve@mitre.orghttps://www.exploit-db.com/exploits/43853/Exploit, Third Party Advisory, VDB Entry
cve@mitre.orghttps://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/Issue Tracking, Patch, Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html
af854a3a-2127-422b-91ae-364da2661108https://lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlMailing List, Third Party Advisory
af854a3a-2127-422b-91ae-364da2661108https://www.debian.org/security/2017/dsa-4066Mailing List, Third Party Advisory
af854a3a-2127-422b-91ae-364da2661108https://www.exploit-db.com/exploits/43853/Exploit, Third Party Advisory, VDB Entry
af854a3a-2127-422b-91ae-364da2661108https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/Issue Tracking, Patch, Vendor Advisory
Impacted products
Vendor Product Version
otrs otrs 4.0.1
otrs otrs 4.0.2
otrs otrs 4.0.3
otrs otrs 4.0.4
otrs otrs 4.0.5
otrs otrs 4.0.6
otrs otrs 4.0.7
otrs otrs 4.0.8
otrs otrs 4.0.9
otrs otrs 4.0.10
otrs otrs 4.0.11
otrs otrs 4.0.12
otrs otrs 4.0.13
otrs otrs 4.0.14
otrs otrs 4.0.15
otrs otrs 4.0.16
otrs otrs 4.0.17
otrs otrs 4.0.18
otrs otrs 4.0.19
otrs otrs 4.0.20
otrs otrs 4.0.21
otrs otrs 4.0.22
otrs otrs 4.0.23
otrs otrs 4.0.24
otrs otrs 4.0.25
otrs otrs 4.0.26
otrs otrs 5.0.0
otrs otrs 5.0.0
otrs otrs 5.0.0
otrs otrs 5.0.0
otrs otrs 5.0.0
otrs otrs 5.0.0
otrs otrs 5.0.0
otrs otrs 5.0.0
otrs otrs 5.0.1
otrs otrs 5.0.2
otrs otrs 5.0.3
otrs otrs 5.0.4
otrs otrs 5.0.5
otrs otrs 5.0.6
otrs otrs 5.0.7
otrs otrs 5.0.8
otrs otrs 5.0.9
otrs otrs 5.0.10
otrs otrs 5.0.11
otrs otrs 5.0.12
otrs otrs 5.0.13
otrs otrs 5.0.14
otrs otrs 5.0.15
otrs otrs 5.0.16
otrs otrs 5.0.17
otrs otrs 5.0.18
otrs otrs 5.0.19
otrs otrs 5.0.20
otrs otrs 5.0.21
otrs otrs 5.0.22
otrs otrs 5.0.23
otrs otrs 5.0.24
otrs otrs 6.0.0
otrs otrs 6.0.0
otrs otrs 6.0.0
otrs otrs 6.0.0
otrs otrs 6.0.0
otrs otrs 6.0.0
otrs otrs 6.0.0
otrs otrs 6.0.0
otrs otrs 6.0.1
debian debian_linux 7.0
debian debian_linux 8.0
debian debian_linux 9.0
To clipboard 

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  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user."
    },
    {
      "lang": "es",
      "value": "En OTRS en versiones 6.0.x hasta e incluyendo 6.0.1; OTRS 5.0.x hasta e incluyendo 5.0.24 y OTRS 4.0.x hasta e incluyendo 4.0.26, un atacante que haya iniciado sesi\u00f3n en OTRS como agente puede manipular los par\u00e1metros de formulario (relacionados con PGP) y ejecutar comandos shell arbitrarios con los permisos del usuario OTRS o del servidor web."
    }
  ],
  "id": "CVE-2017-16921",
  "lastModified": "2026-05-13T00:24:29.033",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "HIGH",
        "cvssData": {
          "accessComplexity": "LOW",
          "accessVector": "NETWORK",
          "authentication": "SINGLE",
          "availabilityImpact": "COMPLETE",
          "baseScore": 9.0,
          "confidentialityImpact": "COMPLETE",
          "integrityImpact": "COMPLETE",
          "vectorString": "AV:N/AC:L/Au:S/C:C/I:C/A:C",
          "version": "2.0"
        },
        "exploitabilityScore": 8.0,
        "impactScore": 10.0,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV30": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 8.8,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
          "version": "3.0"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 5.9,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2017-12-08T15:29:00.323",
  "references": [
    {
      "source": "cve@mitre.org",
      "url": "http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://www.debian.org/security/2017/dsa-4066"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Exploit",
        "Third Party Advisory",
        "VDB Entry"
      ],
      "url": "https://www.exploit-db.com/exploits/43853/"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Issue Tracking",
        "Patch",
        "Vendor Advisory"
      ],
      "url": "https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://www.debian.org/security/2017/dsa-4066"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Exploit",
        "Third Party Advisory",
        "VDB Entry"
      ],
      "url": "https://www.exploit-db.com/exploits/43853/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Issue Tracking",
        "Patch",
        "Vendor Advisory"
      ],
      "url": "https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-78"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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Tags
Taxonomy of the tags.





Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


Detection rules are retrieved from Rulezet.