CVE-2026-48187 (GCVE-0-2026-48187)

Vulnerability from cvelistv5 – Published: 2026-06-01 03:33 – Updated: 2026-06-01 13:17
VLAI
Title
Email with special content can lead to DoS
Summary
An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS: * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected
Severity
5.7 (Medium)
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:N/A:H
SSVC
Exploitation: none Automatable: no Technical Impact: partial
CISA Coordinator (v2.0.3)
CWE
  • CWE-400 - Uncontrolled Resource Consumption
  • CWE-770 - Allocation of Resources Without Limits or Throttling
Assigner
References
Impacted products
Vendor Product Version
OTRS AG OTRS Unknown: 7.0.x
Affected: 8.0.x
Affected: 2023.x
Affected: 2024.x
Affected: 2025.x
Affected: 2026.x , ≤ 2026.3.x (patch)
Create a notification for this product.
OTRS AG ((OTRS)) Community Edition Unknown: 6.x
Create a notification for this product.
Date Public
2026-06-01 07:00
Show details on NVD website
To clipboard 

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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


Detection rules are retrieved from Rulezet.