CVE-2009-5055 (GCVE-0-2009-5055)
Vulnerability from cvelistv5 – Published: 2011-03-18 16:00 – Updated: 2024-09-16 18:44
VLAI
EPSS
VEX
Summary
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
Severity
No CVSS data available.
CWE
- n/a
Assigner
References
2 references
| URL | Tags |
|---|---|
| http://bugs.otrs.org/show_bug.cgi?id=4105 | x_refsource_CONFIRM |
| http://source.otrs.org/viewvc.cgi/otrs/CHANGES?re… | x_refsource_CONFIRM |
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"matchCriteriaId": "1D368E58-79AD-4C55-B867-A75FF3F98DE9",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.3.0:beta4:*:*:*:*:*:*",
"matchCriteriaId": "8AAF73C6-FCCE-43C7-BD67-F8CFC4EA3A32",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:*",
"matchCriteriaId": "09EF0162-5102-4F95-82CF-DF541B50858D",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:*",
"matchCriteriaId": "55F536B9-11F6-4F3F-9293-25D23F987C9E",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:*",
"matchCriteriaId": "CD6DF09D-A8D8-4C77-A4C9-46BD570C2CE1",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:*",
"matchCriteriaId": "D7ECE7F6-7A82-420C-A440-522331667B43",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:*",
"matchCriteriaId": "6C66917F-135E-464E-916F-FD6B5A701E65",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:*",
"matchCriteriaId": "C0002581-086A-4CB7-9408-8FA52BD03D28",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.3.6:*:*:*:*:*:*:*",
"matchCriteriaId": "B9999856-A8BD-43D3-88D4-FADEB44D0B3C",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*",
"matchCriteriaId": "0B392055-8F04-4D66-9E34-18E08014E075",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*",
"matchCriteriaId": "56956C8B-A529-4B2C-93B1-2E5B857E104B",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*",
"matchCriteriaId": "6EA6E59E-9A98-4DB8-8289-4C3D05ECCE6B",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*",
"matchCriteriaId": "46E37D9A-107B-4FBA-8371-5E9C1B029CA7",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*",
"matchCriteriaId": "CF0E2F18-CD50-4A71-8291-76502AFAC579",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*",
"matchCriteriaId": "10F06ECD-C5FF-4912-9EDC-6C9A937CD844",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*",
"matchCriteriaId": "724A9C40-AE96-4AD5-BEB2-6C496F4C361D",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*",
"matchCriteriaId": "8AA5A554-016E-4CFB-A809-991B6902C3FA",
"vulnerable": true
}
],
"negate": false,
"operator": "OR"
}
]
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2."
},
{
"lang": "es",
"value": "Open Ticket Request System (OTRS) anteriores a v2.4.4 permite el acceso a las subcadenas b\u00e1sicas de un d\u00edgito simple del valor CustomerID, que permite a usuarios remotos autenticados eludir las restricciones de acceso previsto en circunstancias oportunistas visualizando un ticket, como se demuestra mediante el aprovechamiento de la cuenta CustomerID 12 para leer tickets que deben estar disponibles s\u00f3lo para los CustomerID 1 o 2."
}
],
"id": "CVE-2009-5055",
"lastModified": "2026-04-29T01:13:23.040",
"metrics": {
"cvssMetricV2": [
{
"acInsufInfo": false,
"baseSeverity": "LOW",
"cvssData": {
"accessComplexity": "MEDIUM",
"accessVector": "NETWORK",
"authentication": "SINGLE",
"availabilityImpact": "NONE",
"baseScore": 3.5,
"confidentialityImpact": "PARTIAL",
"integrityImpact": "NONE",
"vectorString": "AV:N/AC:M/Au:S/C:P/I:N/A:N",
"version": "2.0"
},
"exploitabilityScore": 6.8,
"impactScore": 2.9,
"obtainAllPrivilege": false,
"obtainOtherPrivilege": false,
"obtainUserPrivilege": false,
"source": "nvd@nist.gov",
"type": "Primary",
"userInteractionRequired": true
}
]
},
"published": "2011-03-18T16:55:01.517",
"references": [
{
"source": "cve@mitre.org",
"url": "http://bugs.otrs.org/show_bug.cgi?id=4105"
},
{
"source": "cve@mitre.org",
"tags": [
"Exploit",
"Patch"
],
"url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"url": "http://bugs.otrs.org/show_bug.cgi?id=4105"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"tags": [
"Exploit",
"Patch"
],
"url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
}
],
"sourceIdentifier": "cve@mitre.org",
"vulnStatus": "Modified",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-264"
}
],
"source": "nvd@nist.gov",
"type": "Primary"
}
]
}
}
}
}
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Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the
vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base
model, served locally by ML-Gateway.
They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
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Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.
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