FKIE_CVE-2009-5055

Vulnerability from fkie_nvd - Published: 2011-03-18 16:55 - Updated: 2026-04-29 01:13
Severity
Summary
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
Impacted products
Vendor Product Version
otrs otrs *
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 1.0
otrs otrs 1.0
otrs otrs 1.0
otrs otrs 1.0.0
otrs otrs 1.0.1
otrs otrs 1.0.2
otrs otrs 1.1
otrs otrs 1.1.0
otrs otrs 1.1.0
otrs otrs 1.1.1
otrs otrs 1.1.2
otrs otrs 1.1.3
otrs otrs 1.1.4
otrs otrs 1.2.0
otrs otrs 1.2.0
otrs otrs 1.2.0
otrs otrs 1.2.1
otrs otrs 1.2.2
otrs otrs 1.2.3
otrs otrs 1.2.4
otrs otrs 1.3.0
otrs otrs 1.3.0
otrs otrs 1.3.0
otrs otrs 1.3.0
otrs otrs 1.3.1
otrs otrs 1.3.2
otrs otrs 1.3.3
otrs otrs 2.0.0
otrs otrs 2.0.0
otrs otrs 2.0.0
otrs otrs 2.0.0
otrs otrs 2.0.0
otrs otrs 2.0.0
otrs otrs 2.0.1
otrs otrs 2.0.2
otrs otrs 2.0.3
otrs otrs 2.0.4
otrs otrs 2.0.5
otrs otrs 2.1.0
otrs otrs 2.1.0
otrs otrs 2.1.1
otrs otrs 2.1.2
otrs otrs 2.1.3
otrs otrs 2.1.4
otrs otrs 2.1.5
otrs otrs 2.1.6
otrs otrs 2.1.7
otrs otrs 2.1.8
otrs otrs 2.1.9
otrs otrs 2.2.0
otrs otrs 2.2.0
otrs otrs 2.2.0
otrs otrs 2.2.0
otrs otrs 2.2.0
otrs otrs 2.2.1
otrs otrs 2.2.2
otrs otrs 2.2.3
otrs otrs 2.2.4
otrs otrs 2.2.5
otrs otrs 2.2.6
otrs otrs 2.2.7
otrs otrs 2.2.8
otrs otrs 2.2.9
otrs otrs 2.3.0
otrs otrs 2.3.0
otrs otrs 2.3.0
otrs otrs 2.3.0
otrs otrs 2.3.0
otrs otrs 2.3.1
otrs otrs 2.3.2
otrs otrs 2.3.3
otrs otrs 2.3.4
otrs otrs 2.3.5
otrs otrs 2.3.6
otrs otrs 2.4.0
otrs otrs 2.4.0
otrs otrs 2.4.0
otrs otrs 2.4.0
otrs otrs 2.4.0
otrs otrs 2.4.0
otrs otrs 2.4.1
otrs otrs 2.4.2

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "F3E53F95-8829-42A4-B702-F39E2E8DC507",
              "versionEndIncluding": "2.4.3",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*",
              "matchCriteriaId": "1985DCF5-4528-4246-B1E7-75703CF8849C",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*",
              "matchCriteriaId": "47EFAC2B-AB6C-4327-997C-9B10F7360163",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*",
              "matchCriteriaId": "5D25927B-BDD3-4A3C-901B-8F62C422D266",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*",
              "matchCriteriaId": "7134888F-1296-4AFD-8ECC-A1A2486C74AE",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*",
              "matchCriteriaId": "5F7F2EAA-0744-4BFA-AAEB-66515507BC34",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*",
              "matchCriteriaId": "B781EFF2-2502-4212-89DB-BF52DFBA41BA",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*",
              "matchCriteriaId": "4E4196EF-6C16-473C-9A71-A8FC728CD2DD",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*",
              "matchCriteriaId": "9E00ACBC-60E5-44B7-961C-23CD1903112D",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*",
              "matchCriteriaId": "ACCB8907-B5F7-4C20-A6CE-C8D52F2D1DE3",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*",
              "matchCriteriaId": "C433CD8B-143A-4237-A54B-A9D4C27B061C",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*",
              "matchCriteriaId": "42D518B5-B9A9-4831-927C-104D2803533E",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "2ACEE63A-4C9C-46F4-BF73-51C931C046BD",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*",
              "matchCriteriaId": "6A81DFFC-99A6-4AFB-BD95-7202528B87CD",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*",
              "matchCriteriaId": "3FC0F48B-5E12-4656-B848-2DC9A4F8D00C",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.1:rc1:*:*:*:*:*:*",
              "matchCriteriaId": "EE262525-B533-46C9-B845-1F5214F6177F",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.1.0:rc1:*:*:*:*:*:*",
              "matchCriteriaId": "8371E67D-8784-4C0B-B577-2FBC051F8CA0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.1.0:rc2:*:*:*:*:*:*",
              "matchCriteriaId": "6FF4CC40-2DB2-474B-ABC3-57EA268CACDB",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.1.1:*:*:*:*:*:*:*",
              "matchCriteriaId": "13E9302A-1278-40B8-B2D4-FEB9BB276622",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.1.2:*:*:*:*:*:*:*",
              "matchCriteriaId": "9582CBC7-B5FA-467D-8F1B-AF9AB308F27C",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.1.3:*:*:*:*:*:*:*",
              "matchCriteriaId": "EBAABF11-2B91-41DF-9564-E75D88AE43A8",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.1.4:*:*:*:*:*:*:*",
              "matchCriteriaId": "824350BB-4C29-43FE-B205-22D36BE93731",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.2.0:beta1:*:*:*:*:*:*",
              "matchCriteriaId": "C2C4825A-A860-4212-83EA-FE04B110A07C",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.2.0:beta2:*:*:*:*:*:*",
              "matchCriteriaId": "C517953B-0B47-4B45-90DA-C9DCC8E2536A",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.2.0:beta3:*:*:*:*:*:*",
              "matchCriteriaId": "C5C3344F-E284-477B-A322-ABF34AD80124",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.2.1:*:*:*:*:*:*:*",
              "matchCriteriaId": "DC14AEFD-7F68-4E64-9D23-A933352E74C2",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.2.2:*:*:*:*:*:*:*",
              "matchCriteriaId": "D95DB73E-D417-455F-A754-67555E86AD92",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.2.3:*:*:*:*:*:*:*",
              "matchCriteriaId": "CC0430A7-F27E-430C-9D9D-A4AE86C889D0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.2.4:*:*:*:*:*:*:*",
              "matchCriteriaId": "A2278B3B-B9D6-4E67-B118-2B798C5F1432",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.3.0:beta1:*:*:*:*:*:*",
              "matchCriteriaId": "5186A3DD-7D17-4D2E-B756-EF1AD5C6B42A",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.3.0:beta2:*:*:*:*:*:*",
              "matchCriteriaId": "3E7556D7-D593-4AF3-8D0E-7E10E1C5316A",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.3.0:beta3:*:*:*:*:*:*",
              "matchCriteriaId": "05747F3E-27E8-4E04-B80D-D8C38FBDA4A4",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.3.0:beta4:*:*:*:*:*:*",
              "matchCriteriaId": "74CBA83A-443E-4B1D-85D2-55FFB2FEB782",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.3.1:*:*:*:*:*:*:*",
              "matchCriteriaId": "2F6FE3DE-6D43-404F-BCE8-861E0584AA18",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.3.2:*:*:*:*:*:*:*",
              "matchCriteriaId": "BE712DC3-5CA0-4157-A501-483BBDBF7B0D",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.3.3:*:*:*:*:*:*:*",
              "matchCriteriaId": "86CD9921-3CFC-49F7-9C91-5049E41ADD15",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "A777AA53-6900-483D-8C31-F9C415DE9B2D",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.0:beta1:*:*:*:*:*:*",
              "matchCriteriaId": "53949C54-F416-46C6-A784-441880F0D8E2",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.0:beta2:*:*:*:*:*:*",
              "matchCriteriaId": "2896D75B-07EC-4224-9018-0BF55DE16379",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.0:beta4:*:*:*:*:*:*",
              "matchCriteriaId": "A6607C7B-E121-4DCD-8FA0-5B202B97D624",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.0:beta5:*:*:*:*:*:*",
              "matchCriteriaId": "4FBA783C-32B5-4264-9701-3843710499E4",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.0:beta6:*:*:*:*:*:*",
              "matchCriteriaId": "1EB26560-C681-436F-9F41-D927C501791E",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.1:*:*:*:*:*:*:*",
              "matchCriteriaId": "49CBB470-37A6-4D09-BA71-8EAB8931554E",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.2:*:*:*:*:*:*:*",
              "matchCriteriaId": "CF1D725C-CBE6-49A4-B6FC-3D80E35E0135",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.3:*:*:*:*:*:*:*",
              "matchCriteriaId": "63608BED-2700-4EF7-9038-B295FF373FD0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.4:*:*:*:*:*:*:*",
              "matchCriteriaId": "5386B686-3421-4F4E-AC5E-6567FE12E03B",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.5:*:*:*:*:*:*:*",
              "matchCriteriaId": "0E712714-6E03-43BA-B375-929638730B44",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.1.0:beta1:*:*:*:*:*:*",
              "matchCriteriaId": "12B1D7F7-51C3-460E-BDE3-0C40B692B622",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.1.0:beta2:*:*:*:*:*:*",
              "matchCriteriaId": "EF9AEA70-9DC8-41B5-A4D4-F86828F9E35A",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.1.1:*:*:*:*:*:*:*",
              "matchCriteriaId": "E7BAB384-AC74-4D75-BFE2-8CBC2C0A830F",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.1.2:*:*:*:*:*:*:*",
              "matchCriteriaId": "E365F79A-BDDA-430D-B39F-FADADA91A0F6",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.1.3:*:*:*:*:*:*:*",
              "matchCriteriaId": "DC9223D9-B5F8-4D9A-98F8-5D73852B2E0C",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.1.4:*:*:*:*:*:*:*",
              "matchCriteriaId": "BC91C532-9CCD-4353-A6C3-E297A1F5BD77",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.1.5:*:*:*:*:*:*:*",
              "matchCriteriaId": "6BAAB79E-8DC5-4BFF-9BD2-9215DA2B775D",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.1.6:*:*:*:*:*:*:*",
              "matchCriteriaId": "E9C7B601-0CBD-4861-855E-A4F64157A8D3",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.1.7:*:*:*:*:*:*:*",
              "matchCriteriaId": "B715EC14-D79A-4CB4-A875-380F66A45C3D",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.1.8:*:*:*:*:*:*:*",
              "matchCriteriaId": "20C9C4DB-4E5D-4D01-B174-D6682831B184",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.1.9:*:*:*:*:*:*:*",
              "matchCriteriaId": "6D25611D-231B-4CBA-8DC3-5F6CE90ADA56",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.0:beta1:*:*:*:*:*:*",
              "matchCriteriaId": "01E9FF1B-AFFE-43C1-8E06-15DA8564D62F",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.0:beta2:*:*:*:*:*:*",
              "matchCriteriaId": "ACE6A6EB-7264-4AE8-8CC4-994969E8B136",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.0:beta3:*:*:*:*:*:*",
              "matchCriteriaId": "FEEFDE04-B409-47BF-BF71-0C87A7A6893D",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.0:beta4:*:*:*:*:*:*",
              "matchCriteriaId": "7ECC731E-7B47-4AAA-B009-E8CE73AE354A",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.0:rc1:*:*:*:*:*:*",
              "matchCriteriaId": "DADC404F-08B0-48A7-84DB-5270B8E1A147",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.1:*:*:*:*:*:*:*",
              "matchCriteriaId": "091E423C-A9D5-4ED8-93C7-5CDD57DC3B00",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.2:*:*:*:*:*:*:*",
              "matchCriteriaId": "CAEC4E93-34C5-418B-B12C-CABE500D5171",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.3:*:*:*:*:*:*:*",
              "matchCriteriaId": "75BE131A-342E-475C-9522-E53A8A8A1BA0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.4:*:*:*:*:*:*:*",
              "matchCriteriaId": "EF62E279-212F-40B4-B2B3-429D6A6164BA",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.5:*:*:*:*:*:*:*",
              "matchCriteriaId": "D6FEFC32-3880-4CEA-9AD1-B1669A3CACE7",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.6:*:*:*:*:*:*:*",
              "matchCriteriaId": "A0A9CD5E-655A-423B-805B-8953122D2509",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.7:*:*:*:*:*:*:*",
              "matchCriteriaId": "64BCF69B-4DB6-423E-BCE9-7CAEA74B1568",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.8:*:*:*:*:*:*:*",
              "matchCriteriaId": "9307C840-9EEE-4A23-8FAF-258D683E14A0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.2.9:*:*:*:*:*:*:*",
              "matchCriteriaId": "2A6F2752-5D88-4007-96C8-DFA1697B0AC0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.3.0:beta1:*:*:*:*:*:*",
              "matchCriteriaId": "29823A84-ACC0-410F-B2A5-C659C8F06625",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.3.0:beta2:*:*:*:*:*:*",
              "matchCriteriaId": "2BC10A3E-F32A-4A16-BDD2-930ADB973693",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.3.0:beta3:*:*:*:*:*:*",
              "matchCriteriaId": "1D368E58-79AD-4C55-B867-A75FF3F98DE9",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.3.0:beta4:*:*:*:*:*:*",
              "matchCriteriaId": "8AAF73C6-FCCE-43C7-BD67-F8CFC4EA3A32",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:*",
              "matchCriteriaId": "09EF0162-5102-4F95-82CF-DF541B50858D",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:*",
              "matchCriteriaId": "55F536B9-11F6-4F3F-9293-25D23F987C9E",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:*",
              "matchCriteriaId": "CD6DF09D-A8D8-4C77-A4C9-46BD570C2CE1",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:*",
              "matchCriteriaId": "D7ECE7F6-7A82-420C-A440-522331667B43",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:*",
              "matchCriteriaId": "6C66917F-135E-464E-916F-FD6B5A701E65",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:*",
              "matchCriteriaId": "C0002581-086A-4CB7-9408-8FA52BD03D28",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.3.6:*:*:*:*:*:*:*",
              "matchCriteriaId": "B9999856-A8BD-43D3-88D4-FADEB44D0B3C",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*",
              "matchCriteriaId": "0B392055-8F04-4D66-9E34-18E08014E075",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*",
              "matchCriteriaId": "56956C8B-A529-4B2C-93B1-2E5B857E104B",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*",
              "matchCriteriaId": "6EA6E59E-9A98-4DB8-8289-4C3D05ECCE6B",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*",
              "matchCriteriaId": "46E37D9A-107B-4FBA-8371-5E9C1B029CA7",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*",
              "matchCriteriaId": "CF0E2F18-CD50-4A71-8291-76502AFAC579",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*",
              "matchCriteriaId": "10F06ECD-C5FF-4912-9EDC-6C9A937CD844",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*",
              "matchCriteriaId": "724A9C40-AE96-4AD5-BEB2-6C496F4C361D",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*",
              "matchCriteriaId": "8AA5A554-016E-4CFB-A809-991B6902C3FA",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2."
    },
    {
      "lang": "es",
      "value": "Open Ticket Request System (OTRS) anteriores a v2.4.4 permite el acceso a las subcadenas b\u00e1sicas de un d\u00edgito simple del valor CustomerID, que permite a usuarios remotos autenticados eludir las restricciones de acceso previsto en circunstancias oportunistas visualizando un ticket, como se demuestra mediante el aprovechamiento de la cuenta CustomerID 12 para leer tickets que deben estar disponibles s\u00f3lo para los CustomerID 1 o 2."
    }
  ],
  "id": "CVE-2009-5055",
  "lastModified": "2026-04-29T01:13:23.040",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "LOW",
        "cvssData": {
          "accessComplexity": "MEDIUM",
          "accessVector": "NETWORK",
          "authentication": "SINGLE",
          "availabilityImpact": "NONE",
          "baseScore": 3.5,
          "confidentialityImpact": "PARTIAL",
          "integrityImpact": "NONE",
          "vectorString": "AV:N/AC:M/Au:S/C:P/I:N/A:N",
          "version": "2.0"
        },
        "exploitabilityScore": 6.8,
        "impactScore": 2.9,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": true
      }
    ]
  },
  "published": "2011-03-18T16:55:01.517",
  "references": [
    {
      "source": "cve@mitre.org",
      "url": "http://bugs.otrs.org/show_bug.cgi?id=4105"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Exploit",
        "Patch"
      ],
      "url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "http://bugs.otrs.org/show_bug.cgi?id=4105"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Exploit",
        "Patch"
      ],
      "url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-264"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


Log in or create an account to share your comment.




Tags
Taxonomy of the tags.


Loading…

Loading…

Loading…

Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Loading…

Detection rules are retrieved from Rulezet.

Loading…

Loading…