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12 vulnerabilities by psmplugins
CVE-2026-94539 (GCVE-0-2026-94539)
Vulnerability from nvd – Published: 2026-10-03 02:25 – Updated: 2026-10-03 02:25
VLAI
EPSS
VEX
Title
SupportCandy <= 3.5.3 - Authenticated (Custom+) SQL Injection via 'sort_by' Parameter
Summary
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to time-based SQL Injection via the 'sort_by' parameter in all versions up to, and including, 3.5.3 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with custom-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Exploitation requires the authenticated attacker to hold both a Subscriber-level (or higher) WordPress role and a SupportCandy Agent account with the 'Assign Agents' permission configured.
Severity
6.5 (Medium)
CWE
- CWE-89 - Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
Assigner
References
7 references
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| psmplugins | SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent |
Affected:
0 , ≤ 3.5.3
(semver)
|
{
"containers": {
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "SupportCandy \u2013 AI Customer Support Ticket System \u0026 Live Chatbot Agent",
"vendor": "psmplugins",
"versions": [
{
"lessThanOrEqual": "3.5.3",
"status": "affected",
"version": "0",
"versionType": "semver"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Adrien Brunner"
}
],
"descriptions": [
{
"lang": "en",
"value": "The SupportCandy \u2013 AI Customer Support Ticket System \u0026 Live Chatbot Agent plugin for WordPress is vulnerable to time-based SQL Injection via the \u0027sort_by\u0027 parameter in all versions up to, and including, 3.5.3 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with custom-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Exploitation requires the authenticated attacker to hold both a Subscriber-level (or higher) WordPress role and a SupportCandy Agent account with the \u0027Assign Agents\u0027 permission configured."
}
],
"metrics": [
{
"cvssV3_1": {
"baseScore": 6.5,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-89",
"description": "CWE-89 Improper Neutralization of Special Elements used in an SQL Command (\u0027SQL Injection\u0027)",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-10-03T02:25:35.556Z",
"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"shortName": "Wordfence"
},
"references": [
{
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/9c105a36-452e-4fa7-9c8b-f142e1eb27aa?source=cve"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/class-wpsc-functions.php#L279"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/models/class-wpsc-agent.php#L370"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/models/class-wpsc-agent.php#L578"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/admin/tickets/class-wpsc-ticket-list.php#L2367"
},
{
"url": "https://plugins.svn.wordpress.org/supportcandy/"
},
{
"url": "https://plugins.trac.wordpress.org/changeset/3718257/supportcandy/trunk/includes/models/class-wpsc-agent.php"
}
],
"timeline": [
{
"lang": "en",
"time": "2026-09-21T18:44:34.000Z",
"value": "Vendor Notified"
},
{
"lang": "en",
"time": "2026-10-02T14:05:45.000Z",
"value": "Disclosed"
}
],
"title": "SupportCandy \u003c= 3.5.3 - Authenticated (Custom+) SQL Injection via \u0027sort_by\u0027 Parameter"
}
},
"cveMetadata": {
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"datePublished": "2026-10-03T02:25:35.556Z",
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"state": "PUBLISHED"
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}
CVE-2026-94378 (GCVE-0-2026-94378)
Vulnerability from nvd – Published: 2026-10-03 02:25 – Updated: 2026-10-03 02:25
VLAI
EPSS
VEX
Title
SupportCandy <= 3.5.3 - Authenticated (Subscriber+) Stored Cross-Site Scripting via 'name' Parameter
Summary
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.
Severity
6.4 (Medium)
CWE
- CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Assigner
References
7 references
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| psmplugins | SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent |
Affected:
0 , ≤ 3.5.3
(semver)
|
{
"containers": {
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "SupportCandy \u2013 AI Customer Support Ticket System \u0026 Live Chatbot Agent",
"vendor": "psmplugins",
"versions": [
{
"lessThanOrEqual": "3.5.3",
"status": "affected",
"version": "0",
"versionType": "semver"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Adrien Brunner"
}
],
"descriptions": [
{
"lang": "en",
"value": "The SupportCandy \u2013 AI Customer Support Ticket System \u0026 Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the \u0027name\u0027 parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the \u0027Register user if not exists\u0027 setting to be disabled, which is its default configuration."
}
],
"metrics": [
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"cvssV3_1": {
"baseScore": 6.4,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-79",
"description": "CWE-79 Improper Neutralization of Input During Web Page Generation (\u0027Cross-site Scripting\u0027)",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-10-03T02:25:35.234Z",
"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"shortName": "Wordfence"
},
"references": [
{
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/9703fa76-fd73-4cd8-aa41-8adcb55190be?source=cve"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/admin/recent-activities/class-wpsc-ra-logs.php#L207"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-customer.php#L464"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-customer.php#L681"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-agent-created.php#L492"
},
{
"url": "https://plugins.svn.wordpress.org/supportcandy/"
},
{
"url": "https://plugins.trac.wordpress.org/changeset/3718257/supportcandy/trunk/includes/custom-field-types/class-wpsc-df-customer.php"
}
],
"timeline": [
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"time": "2026-09-21T12:49:15.000Z",
"value": "Vendor Notified"
},
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"time": "2026-10-02T14:16:04.000Z",
"value": "Disclosed"
}
],
"title": "SupportCandy \u003c= 3.5.3 - Authenticated (Subscriber+) Stored Cross-Site Scripting via \u0027name\u0027 Parameter"
}
},
"cveMetadata": {
"assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
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"datePublished": "2026-10-03T02:25:35.234Z",
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}
CVE-2026-1251 (GCVE-0-2026-1251)
Vulnerability from nvd – Published: 2026-01-31 06:39 – Updated: 2026-04-08 17:05
VLAI
EPSS
VEX
Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
Severity
5.4 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-02-02 17:55 UTC
CWE
- CWE-639 - Authorization Bypass Through User-Controlled Key
Assigner
References
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| psmplugins | SupportCandy – Helpdesk & Customer Support Ticket System |
Affected:
0 , ≤ 3.4.4
(semver)
|
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}
],
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"timestamp": "2026-02-02T17:55:47.971261Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
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"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
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}
]
}
],
"credits": [
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"lang": "en",
"type": "finder",
"value": "Theklis Stefani"
}
],
"descriptions": [
{
"lang": "en",
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}
],
"metrics": [
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"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"shortName": "Wordfence"
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"references": [
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"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/89df3005-0967-474f-8a4e-3b23273dd1a2?source=cve"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-individual-ticket.php#L1603"
},
{
"url": "https://plugins.trac.wordpress.org/changeset/3448376/"
}
],
"timeline": [
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"time": "2026-01-20T19:19:37.000Z",
"value": "Vendor Notified"
},
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"lang": "en",
"time": "2026-01-23T00:00:00.000Z",
"value": "Disclosed"
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],
"title": "SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System \u003c= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference"
}
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CVE-2026-0683 (GCVE-0-2026-0683)
Vulnerability from nvd – Published: 2026-01-31 05:52 – Updated: 2026-04-08 17:13
VLAI
EPSS
VEX
Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) SQL Injection via Number Field Filter
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to SQL Injection via the Number-type custom field filter in all versions up to, and including, 3.4.4. This is due to insufficient escaping on the user-supplied operand value when using the equals operator and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with Subscriber-level access and above (customers), to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Severity
6.5 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-02-02 17:56 UTC
CWE
- CWE-89 - Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
Assigner
References
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| psmplugins | SupportCandy – Helpdesk & Customer Support Ticket System |
Affected:
0 , ≤ 3.4.4
(semver)
|
{
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"timestamp": "2026-02-02T17:56:44.137189Z",
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"shortName": "CISA-ADP"
},
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}
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"vendor": "psmplugins",
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"status": "affected",
"version": "0",
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}
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"credits": [
{
"lang": "en",
"type": "finder",
"value": "Supakiad S."
}
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}
],
"metrics": [
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"references": [
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"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/a7856d0f-bc7d-436c-968c-631fd6a686ab?source=cve"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.4.4/includes/admin/tickets/class-wpsc-ticket-list.php#L1265"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.4.4/includes/admin/tickets/class-wpsc-ticket-list.php#L1288"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.4.4/includes/custom-field-types/class-wpsc-cf-number.php#L371"
},
{
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"timeline": [
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"value": "Disclosed"
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"title": "SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System \u003c= 3.4.4 - Authenticated (Subscriber+) SQL Injection via Number Field Filter"
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"datePublished": "2026-01-31T05:52:46.922Z",
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"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
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}
CVE-2025-10658 (GCVE-0-2025-10658)
Vulnerability from nvd – Published: 2025-09-20 06:43 – Updated: 2026-04-08 16:43
VLAI
EPSS
VEX
Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.7 - Authentication Bypass to Support Session Takeover
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
Severity
6.5 (Medium)
SSVC
Exploitation: none
Automatable: yes
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2025-09-22 15:01 UTC
CWE
- CWE-307 - Improper Restriction of Excessive Authentication Attempts
Assigner
References
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| psmplugins | SupportCandy – Helpdesk & Customer Support Ticket System |
Affected:
0 , ≤ 3.3.7
(semver)
|
{
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2025-10658",
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},
{
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}
],
"role": "CISA Coordinator",
"timestamp": "2025-09-22T15:01:39.741963Z",
"version": "2.0.3"
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"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
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"product": "SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System",
"vendor": "psmplugins",
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"version": "0",
"versionType": "semver"
}
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"credits": [
{
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"type": "finder",
"value": "Jonas Benjamin Friedli"
}
],
"descriptions": [
{
"lang": "en",
"value": "The SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code."
}
],
"metrics": [
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"cweId": "CWE-307",
"description": "CWE-307 Improper Restriction of Excessive Authentication Attempts",
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"type": "CWE"
}
]
}
],
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},
{
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},
{
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},
{
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}
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}
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CVE-2024-13552 (GCVE-0-2024-13552)
Vulnerability from nvd – Published: 2025-03-07 09:21 – Updated: 2026-04-08 16:36
VLAI
EPSS
VEX
Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.
Severity
4.3 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2025-03-07 14:15 UTC
CWE
- CWE-285 - Improper Authorization
Assigner
References
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| psmplugins | SupportCandy – Helpdesk & Customer Support Ticket System |
Affected:
0 , ≤ 3.3.0
(semver)
|
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},
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CVE-2026-94539 (GCVE-0-2026-94539)
Vulnerability from cvelistv5 – Published: 2026-10-03 02:25 – Updated: 2026-10-03 02:25
VLAI
EPSS
VEX
Title
SupportCandy <= 3.5.3 - Authenticated (Custom+) SQL Injection via 'sort_by' Parameter
Summary
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to time-based SQL Injection via the 'sort_by' parameter in all versions up to, and including, 3.5.3 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with custom-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Exploitation requires the authenticated attacker to hold both a Subscriber-level (or higher) WordPress role and a SupportCandy Agent account with the 'Assign Agents' permission configured.
Severity
6.5 (Medium)
CWE
- CWE-89 - Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
Assigner
References
7 references
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| psmplugins | SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent |
Affected:
0 , ≤ 3.5.3
(semver)
|
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},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/class-wpsc-functions.php#L279"
},
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"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/models/class-wpsc-agent.php#L370"
},
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},
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"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/admin/tickets/class-wpsc-ticket-list.php#L2367"
},
{
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CVE-2026-94378 (GCVE-0-2026-94378)
Vulnerability from cvelistv5 – Published: 2026-10-03 02:25 – Updated: 2026-10-03 02:25
VLAI
EPSS
VEX
Title
SupportCandy <= 3.5.3 - Authenticated (Subscriber+) Stored Cross-Site Scripting via 'name' Parameter
Summary
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.
Severity
6.4 (Medium)
CWE
- CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Assigner
References
7 references
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| psmplugins | SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent |
Affected:
0 , ≤ 3.5.3
(semver)
|
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"status": "affected",
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}
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"type": "finder",
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}
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}
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},
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},
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},
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},
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},
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CVE-2026-1251 (GCVE-0-2026-1251)
Vulnerability from cvelistv5 – Published: 2026-01-31 06:39 – Updated: 2026-04-08 17:05
VLAI
EPSS
VEX
Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
Severity
5.4 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-02-02 17:55 UTC
CWE
- CWE-639 - Authorization Bypass Through User-Controlled Key
Assigner
References
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| psmplugins | SupportCandy – Helpdesk & Customer Support Ticket System |
Affected:
0 , ≤ 3.4.4
(semver)
|
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},
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CVE-2026-0683 (GCVE-0-2026-0683)
Vulnerability from cvelistv5 – Published: 2026-01-31 05:52 – Updated: 2026-04-08 17:13
VLAI
EPSS
VEX
Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) SQL Injection via Number Field Filter
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to SQL Injection via the Number-type custom field filter in all versions up to, and including, 3.4.4. This is due to insufficient escaping on the user-supplied operand value when using the equals operator and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with Subscriber-level access and above (customers), to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Severity
6.5 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-02-02 17:56 UTC
CWE
- CWE-89 - Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
Assigner
References
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| psmplugins | SupportCandy – Helpdesk & Customer Support Ticket System |
Affected:
0 , ≤ 3.4.4
(semver)
|
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CVE-2025-10658 (GCVE-0-2025-10658)
Vulnerability from cvelistv5 – Published: 2025-09-20 06:43 – Updated: 2026-04-08 16:43
VLAI
EPSS
VEX
Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.7 - Authentication Bypass to Support Session Takeover
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
Severity
6.5 (Medium)
SSVC
Exploitation: none
Automatable: yes
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2025-09-22 15:01 UTC
CWE
- CWE-307 - Improper Restriction of Excessive Authentication Attempts
Assigner
References
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| psmplugins | SupportCandy – Helpdesk & Customer Support Ticket System |
Affected:
0 , ≤ 3.3.7
(semver)
|
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}
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},
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},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348"
},
{
"url": "https://plugins.trac.wordpress.org/changeset/3364335/"
}
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"time": "2025-09-18T05:31:46.000Z",
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"time": "2025-09-19T00:00:00.000Z",
"value": "Disclosed"
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CVE-2024-13552 (GCVE-0-2024-13552)
Vulnerability from cvelistv5 – Published: 2025-03-07 09:21 – Updated: 2026-04-08 16:36
VLAI
EPSS
VEX
Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.
Severity
4.3 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2025-03-07 14:15 UTC
CWE
- CWE-285 - Improper Authorization
Assigner
References
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| psmplugins | SupportCandy – Helpdesk & Customer Support Ticket System |
Affected:
0 , ≤ 3.3.0
(semver)
|
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},
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"Technical Impact": "partial"
}
],
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"timestamp": "2025-03-07T14:15:21.434193Z",
"version": "2.0.3"
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],
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"lang": "en",
"type": "finder",
"value": "Tim Coen"
}
],
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}
],
"metrics": [
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"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
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},
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}
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"time": "2025-03-06T20:26:26.000Z",
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