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16 vulnerabilities found for webhelpdesk by solarwinds
CVE-2024-28987 (GCVE-0-2024-28987)
Vulnerability from nvd – Published: 2024-08-21 21:17 – Updated: 2025-10-21 22:55Title
SolarWinds Web Help Desk Hardcoded Credential Vulnerability
Summary
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Severity
9.1 (Critical)
SSVC
Exploitation: active
Automatable: yes
Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2024-10-16 12:59 UTC
CWE
- CWE-798 - Use of Hard-coded Credentials
Assigner
References
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| SolarWinds | Web Help Desk |
Affected:
12.8.3 Hotfix 1 and previous versions
|
|
| solarwinds | webhelpdesk |
Affected:
0 , ≤ 12.8.3
(custom)
cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:* |
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CVE-2024-28986 (GCVE-0-2024-28986)
Vulnerability from nvd – Published: 2024-08-13 22:06 – Updated: 2025-10-21 22:55Title
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
Summary
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.
While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.
However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Severity
9.8 (Critical)
SSVC
Exploitation: active
Automatable: yes
Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2024-08-15 14:32 UTC
CWE
- CWE-502 - Deserialization of Untrusted Data
Assigner
References
3 references
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| SolarWinds | Web Help Desk |
Affected:
previous versions , ≤ 12.8.3
(12.8.3)
|
|
| solarwinds | webhelpdesk |
Affected:
0 , ≤ 12.8.3
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cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:* |
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CVE-2021-35254 (GCVE-0-2021-35254)
Vulnerability from nvd – Published: 2022-03-25 18:02 – Updated: 2024-08-04 00:33
VLAI
EPSS
VEX
Title
Authenticated Remote Code Execution in WebHelpDesk 12.7.8
Summary
SolarWinds received a report of a vulnerability related to an input that was not sanitized in WebHelpDesk. SolarWinds has removed this input field to prevent the misuse of this input in the future.
Severity
8.2 (High)
CWE
- CWE-20 - Improper Input Validation
Assigner
References
2 references
| URL | Tags |
|---|---|
| https://support.solarwinds.com/SuccessCenter/s/ar… | x_refsource_MISC |
| https://www.solarwinds.com/trust-center/security-… | x_refsource_MISC |
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| SolarWinds | WebHelpDesk |
Affected:
12.7.8 and previous versions , < 12.7.8 HF 1
(custom)
|
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CVE-2021-35232 (GCVE-0-2021-35232)
Vulnerability from nvd – Published: 2021-12-27 18:48 – Updated: 2024-09-17 03:44Title
Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries
Summary
Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.
Severity
6.8 (Medium)
CWE
- CWE-798 - Exposure of Sensitive Information to an Unauthorized Actor
Assigner
References
2 references
| URL | Tags |
|---|---|
| https://www.solarwinds.com/trust-center/security-… | x_refsource_MISC |
| https://support.solarwinds.com/SuccessCenter/s/ar… | x_refsource_MISC |
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| SolarWinds | Web Help Desk |
Affected:
12.7.7 and previous versions , < 12.7.7 HF 1
(custom)
|
Date Public
2021-12-21 16:00
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CVE-2019-16959 (GCVE-0-2019-16959)
Vulnerability from nvd – Published: 2020-12-21 15:13 – Updated: 2024-08-05 01:24
VLAI
EPSS
VEX
Summary
SolarWinds Web Help Desk 12.7.0 allows CSV Injection, also known as Formula Injection, via a file attached to a ticket.
Severity
No CVSS data available.
CWE
- n/a
Assigner
References
3 references
| URL | Tags |
|---|---|
| https://support.solarwinds.com/SuccessCenter/s/ | x_refsource_MISC |
| https://www.solarwinds.com/free-tools/free-help-d… | x_refsource_MISC |
| https://www.esecforte.com/formula-injection-vulne… | x_refsource_MISC |
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CVE-2019-16957 (GCVE-0-2019-16957)
Vulnerability from nvd – Published: 2020-12-18 08:53 – Updated: 2024-08-05 01:24
VLAI
EPSS
VEX
Summary
SolarWinds Web Help Desk 12.7.0 allows XSS via the First Name field of a User Account.
Severity
No CVSS data available.
CWE
- n/a
Assigner
References
3 references
| URL | Tags |
|---|---|
| https://support.solarwinds.com/SuccessCenter/s/ | x_refsource_MISC |
| https://www.solarwinds.com/free-tools/free-help-d… | x_refsource_MISC |
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CVE-2019-16955 (GCVE-0-2019-16955)
Vulnerability from nvd – Published: 2020-12-18 08:55 – Updated: 2024-08-05 01:24
VLAI
EPSS
VEX
Summary
SolarWinds Web Help Desk 12.7.0 allows XSS via an uploaded SVG document in a request.
Severity
No CVSS data available.
CWE
- n/a
Assigner
References
3 references
| URL | Tags |
|---|---|
| https://support.solarwinds.com/SuccessCenter/s/ | x_refsource_MISC |
| https://www.solarwinds.com/free-tools/free-help-d… | x_refsource_MISC |
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CVE-2019-20002 (GCVE-0-2019-20002)
Vulnerability from nvd – Published: 2020-04-27 14:29 – Updated: 2024-08-05 02:32
VLAI
EPSS
VEX
Summary
Formula Injection exists in the export feature in SolarWinds WebHelpDesk 12.7.1 via a value (provided by a low-privileged user in the Subject field of a help request form) that is mishandled in a TicketActions/view?tab=group TSV export by an admin user.
Severity
No CVSS data available.
CWE
- n/a
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://medium.com/%40ayaan.saikia91/formula-inje… | x_refsource_MISC |
Date Public
2020-04-24 00:00
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CVE-2024-28987 (GCVE-0-2024-28987)
Vulnerability from cvelistv5 – Published: 2024-08-21 21:17 – Updated: 2025-10-21 22:55Title
SolarWinds Web Help Desk Hardcoded Credential Vulnerability
Summary
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Severity
9.1 (Critical)
SSVC
Exploitation: active
Automatable: yes
Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2024-10-16 12:59 UTC
CWE
- CWE-798 - Use of Hard-coded Credentials
Assigner
References
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| SolarWinds | Web Help Desk |
Affected:
12.8.3 Hotfix 1 and previous versions
|
|
| solarwinds | webhelpdesk |
Affected:
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CVE-2024-28986 (GCVE-0-2024-28986)
Vulnerability from cvelistv5 – Published: 2024-08-13 22:06 – Updated: 2025-10-21 22:55Title
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
Summary
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.
While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.
However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Severity
9.8 (Critical)
SSVC
Exploitation: active
Automatable: yes
Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2024-08-15 14:32 UTC
CWE
- CWE-502 - Deserialization of Untrusted Data
Assigner
References
3 references
Impacted products
2 products
| Vendor | Product | Version | |
|---|---|---|---|
| SolarWinds | Web Help Desk |
Affected:
previous versions , ≤ 12.8.3
(12.8.3)
|
|
| solarwinds | webhelpdesk |
Affected:
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CVE-2021-35254 (GCVE-0-2021-35254)
Vulnerability from cvelistv5 – Published: 2022-03-25 18:02 – Updated: 2024-08-04 00:33
VLAI
EPSS
VEX
Title
Authenticated Remote Code Execution in WebHelpDesk 12.7.8
Summary
SolarWinds received a report of a vulnerability related to an input that was not sanitized in WebHelpDesk. SolarWinds has removed this input field to prevent the misuse of this input in the future.
Severity
8.2 (High)
CWE
- CWE-20 - Improper Input Validation
Assigner
References
2 references
| URL | Tags |
|---|---|
| https://support.solarwinds.com/SuccessCenter/s/ar… | x_refsource_MISC |
| https://www.solarwinds.com/trust-center/security-… | x_refsource_MISC |
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| SolarWinds | WebHelpDesk |
Affected:
12.7.8 and previous versions , < 12.7.8 HF 1
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CVE-2021-35232 (GCVE-0-2021-35232)
Vulnerability from cvelistv5 – Published: 2021-12-27 18:48 – Updated: 2024-09-17 03:44Title
Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries
Summary
Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.
Severity
6.8 (Medium)
CWE
- CWE-798 - Exposure of Sensitive Information to an Unauthorized Actor
Assigner
References
2 references
| URL | Tags |
|---|---|
| https://www.solarwinds.com/trust-center/security-… | x_refsource_MISC |
| https://support.solarwinds.com/SuccessCenter/s/ar… | x_refsource_MISC |
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| SolarWinds | Web Help Desk |
Affected:
12.7.7 and previous versions , < 12.7.7 HF 1
(custom)
|
Date Public
2021-12-21 16:00
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CVE-2019-16959 (GCVE-0-2019-16959)
Vulnerability from cvelistv5 – Published: 2020-12-21 15:13 – Updated: 2024-08-05 01:24
VLAI
EPSS
VEX
Summary
SolarWinds Web Help Desk 12.7.0 allows CSV Injection, also known as Formula Injection, via a file attached to a ticket.
Severity
No CVSS data available.
CWE
- n/a
Assigner
References
3 references
| URL | Tags |
|---|---|
| https://support.solarwinds.com/SuccessCenter/s/ | x_refsource_MISC |
| https://www.solarwinds.com/free-tools/free-help-d… | x_refsource_MISC |
| https://www.esecforte.com/formula-injection-vulne… | x_refsource_MISC |
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CVE-2019-16955 (GCVE-0-2019-16955)
Vulnerability from cvelistv5 – Published: 2020-12-18 08:55 – Updated: 2024-08-05 01:24
VLAI
EPSS
VEX
Summary
SolarWinds Web Help Desk 12.7.0 allows XSS via an uploaded SVG document in a request.
Severity
No CVSS data available.
CWE
- n/a
Assigner
References
3 references
| URL | Tags |
|---|---|
| https://support.solarwinds.com/SuccessCenter/s/ | x_refsource_MISC |
| https://www.solarwinds.com/free-tools/free-help-d… | x_refsource_MISC |
| https://www.esecforte.com/cross-site-scripting-vi… | x_refsource_MISC |
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CVE-2019-16957 (GCVE-0-2019-16957)
Vulnerability from cvelistv5 – Published: 2020-12-18 08:53 – Updated: 2024-08-05 01:24
VLAI
EPSS
VEX
Summary
SolarWinds Web Help Desk 12.7.0 allows XSS via the First Name field of a User Account.
Severity
No CVSS data available.
CWE
- n/a
Assigner
References
3 references
| URL | Tags |
|---|---|
| https://support.solarwinds.com/SuccessCenter/s/ | x_refsource_MISC |
| https://www.solarwinds.com/free-tools/free-help-d… | x_refsource_MISC |
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CVE-2019-20002 (GCVE-0-2019-20002)
Vulnerability from cvelistv5 – Published: 2020-04-27 14:29 – Updated: 2024-08-05 02:32
VLAI
EPSS
VEX
Summary
Formula Injection exists in the export feature in SolarWinds WebHelpDesk 12.7.1 via a value (provided by a low-privileged user in the Subject field of a help request form) that is mishandled in a TicketActions/view?tab=group TSV export by an admin user.
Severity
No CVSS data available.
CWE
- n/a
Assigner
References
1 reference
| URL | Tags |
|---|---|
| https://medium.com/%40ayaan.saikia91/formula-inje… | x_refsource_MISC |
Date Public
2020-04-24 00:00
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