OPENSUSE-SU-2024:10073-1

Vulnerability from csaf_opensuse - Published: 2024-06-15 00:00 - Updated: 2026-09-20 19:51
Summary
otrs-3.3.16-37.1 on GA media
Severity
Moderate
Notes
Title of the patch: otrs-3.3.16-37.1 on GA media
Description of the patch: These are all security issues fixed in the otrs-3.3.16-37.1 package on the GA media of openSUSE Tumbleweed.
Patchnames: openSUSE-Tumbleweed-2024-10073
Terms of use: CSAF 2.0 data is provided by SUSE under the Creative Commons License 4.0 with Attribution (CC-BY-4.0).
CVE-2012-2582
Affected products
Product Identifier Version Remediation
Unresolved product id: openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64 —
Vendor Fix
Unresolved product id: openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le —
Vendor Fix
Unresolved product id: openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x —
Vendor Fix
Unresolved product id: openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64 —
Vendor Fix
Unresolved product id: openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64 —
Vendor Fix
Unresolved product id: openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le —
Vendor Fix
Unresolved product id: openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x —
Vendor Fix
Unresolved product id: openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64 —
Vendor Fix
Unresolved product id: openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64 —
Vendor Fix
Unresolved product id: openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le —
Vendor Fix
Unresolved product id: openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x —
Vendor Fix
Unresolved product id: openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64 —
Vendor Fix
Threats
Impact moderate
CVE-2012-4600
Affected products
Recommended 12 products, the same list as for CVE-2012-2582
Threats
Impact moderate
CVE-2012-4751
Affected products
Recommended 12 products, the same list as for CVE-2012-2582
Threats
Impact moderate
CVE-2013-2625
6.5 (Medium)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Affected products
Recommended 12 products, the same list as for CVE-2012-2582
Threats
Impact moderate
CVE-2013-2637
6.1 (Medium)
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Affected products
Recommended 12 products, the same list as for CVE-2012-2582
Threats
Impact moderate
CVE-2013-3551
6.5 (Medium)
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Affected products
Recommended 12 products, the same list as for CVE-2012-2582
Threats
Impact moderate
CVE-2013-4088
6.5 (Medium)
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Affected products
Recommended 12 products, the same list as for CVE-2012-2582
Threats
Impact moderate
CVE-2013-4717
8.8 (High)
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Affected products
Recommended 12 products, the same list as for CVE-2012-2582
Threats
Impact moderate
CVE-2013-4718
5.4 (Medium)
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Affected products
Recommended 12 products, the same list as for CVE-2012-2582
Threats
Impact moderate
CVE-2014-1695
Affected products
Recommended 12 products, the same list as for CVE-2012-2582
Threats
Impact moderate
CVE-2014-2553
Affected products
Recommended 12 products, the same list as for CVE-2012-2582
Threats
Impact low
CVE-2014-2554
Affected products
Recommended 12 products, the same list as for CVE-2012-2582
Threats
Impact low
CVE-2014-9324
Affected products
Recommended 12 products, the same list as for CVE-2012-2582
Threats
Impact moderate
CVE-2016-9139
6.1 (Medium)
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Affected products
Recommended 12 products, the same list as for CVE-2012-2582
Threats
Impact moderate
References
URL Category
https://www.suse.com/support/security/rating/ external
https://ftp.suse.com/pub/projects/security/csaf/o… self
https://www.suse.com/security/cve/CVE-2012-2582/ self
https://www.suse.com/security/cve/CVE-2012-4600/ self
https://www.suse.com/security/cve/CVE-2012-4751/ self
https://www.suse.com/security/cve/CVE-2013-2625/ self
https://www.suse.com/security/cve/CVE-2013-2637/ self
https://www.suse.com/security/cve/CVE-2013-3551/ self
https://www.suse.com/security/cve/CVE-2013-4088/ self
https://www.suse.com/security/cve/CVE-2013-4717/ self
https://www.suse.com/security/cve/CVE-2013-4718/ self
https://www.suse.com/security/cve/CVE-2014-1695/ self
https://www.suse.com/security/cve/CVE-2014-2553/ self
https://www.suse.com/security/cve/CVE-2014-2554/ self
https://www.suse.com/security/cve/CVE-2014-9324/ self
https://www.suse.com/security/cve/CVE-2016-9139/ self
https://www.suse.com/security/cve/CVE-2012-2582 external
https://bugzilla.suse.com/776966 external
https://www.suse.com/security/cve/CVE-2012-4600 external
https://bugzilla.suse.com/778655 external
https://www.suse.com/security/cve/CVE-2012-4751 external
https://bugzilla.suse.com/791014 external
https://www.suse.com/security/cve/CVE-2013-2625 external
https://www.suse.com/security/cve/CVE-2013-2637 external
https://www.suse.com/security/cve/CVE-2013-3551 external
https://bugzilla.suse.com/864613 external
https://www.suse.com/security/cve/CVE-2013-4088 external
https://www.suse.com/security/cve/CVE-2013-4717 external
https://bugzilla.suse.com/828850 external
https://www.suse.com/security/cve/CVE-2013-4718 external
https://bugzilla.suse.com/828850 external
https://www.suse.com/security/cve/CVE-2014-1695 external
https://bugzilla.suse.com/866476 external
https://www.suse.com/security/cve/CVE-2014-2553 external
https://bugzilla.suse.com/871758 external
https://www.suse.com/security/cve/CVE-2014-2554 external
https://bugzilla.suse.com/871758 external
https://www.suse.com/security/cve/CVE-2014-9324 external
https://bugzilla.suse.com/910988 external
https://www.suse.com/security/cve/CVE-2016-9139 external
https://bugzilla.suse.com/1008017 external
To clipboard 

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        "product_reference": "otrs-doc-0:3.3.16-37.1.x86_64",
        "relates_to_product_reference": "openSUSE Tumbleweed"
      },
      {
        "category": "default_component_of",
        "full_product_name": {
          "name": "otrs-itsm-0:3.3.14-37.1.aarch64 as component of openSUSE Tumbleweed",
          "product_id": "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64"
        },
        "product_reference": "otrs-itsm-0:3.3.14-37.1.aarch64",
        "relates_to_product_reference": "openSUSE Tumbleweed"
      },
      {
        "category": "default_component_of",
        "full_product_name": {
          "name": "otrs-itsm-0:3.3.14-37.1.ppc64le as component of openSUSE Tumbleweed",
          "product_id": "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le"
        },
        "product_reference": "otrs-itsm-0:3.3.14-37.1.ppc64le",
        "relates_to_product_reference": "openSUSE Tumbleweed"
      },
      {
        "category": "default_component_of",
        "full_product_name": {
          "name": "otrs-itsm-0:3.3.14-37.1.s390x as component of openSUSE Tumbleweed",
          "product_id": "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x"
        },
        "product_reference": "otrs-itsm-0:3.3.14-37.1.s390x",
        "relates_to_product_reference": "openSUSE Tumbleweed"
      },
      {
        "category": "default_component_of",
        "full_product_name": {
          "name": "otrs-itsm-0:3.3.14-37.1.x86_64 as component of openSUSE Tumbleweed",
          "product_id": "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        },
        "product_reference": "otrs-itsm-0:3.3.14-37.1.x86_64",
        "relates_to_product_reference": "openSUSE Tumbleweed"
      }
    ]
  },
  "vulnerabilities": [
    {
      "cve": "CVE-2012-2582",
      "ids": [
        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2012-2582"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV=\"CONTENT-TYPE\" META element.",
          "title": "CVE description"
        }
      ],
      "product_status": {
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          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "CVE-2012-2582",
          "url": "https://www.suse.com/security/cve/CVE-2012-2582"
        },
        {
          "category": "external",
          "summary": "SUSE Bug 776966 for CVE-2012-2582",
          "url": "https://bugzilla.suse.com/776966"
        }
      ],
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "threats": [
        {
          "category": "impact",
          "date": "2024-06-15T00:00:00Z",
          "details": "moderate"
        }
      ],
      "title": "CVE-2012-2582"
    },
    {
      "cve": "CVE-2012-4600",
      "ids": [
        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2012-4600"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.",
          "title": "CVE description"
        }
      ],
      "product_status": {
        "recommended": [
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "CVE-2012-4600",
          "url": "https://www.suse.com/security/cve/CVE-2012-4600"
        },
        {
          "category": "external",
          "summary": "SUSE Bug 778655 for CVE-2012-4600",
          "url": "https://bugzilla.suse.com/778655"
        }
      ],
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
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            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
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          "date": "2024-06-15T00:00:00Z",
          "details": "moderate"
        }
      ],
      "title": "CVE-2012-4600"
    },
    {
      "cve": "CVE-2012-4751",
      "ids": [
        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2012-4751"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element.",
          "title": "CVE description"
        }
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          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
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          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
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          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
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          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
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          "summary": "CVE-2012-4751",
          "url": "https://www.suse.com/security/cve/CVE-2012-4751"
        },
        {
          "category": "external",
          "summary": "SUSE Bug 791014 for CVE-2012-4751",
          "url": "https://bugzilla.suse.com/791014"
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        {
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          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
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            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
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            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
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            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
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          "date": "2024-06-15T00:00:00Z",
          "details": "moderate"
        }
      ],
      "title": "CVE-2012-4751"
    },
    {
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      "ids": [
        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2013-2625"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified",
          "title": "CVE description"
        }
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          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
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          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
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          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "CVE-2013-2625",
          "url": "https://www.suse.com/security/cve/CVE-2013-2625"
        }
      ],
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
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            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
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            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
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            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "scores": [
        {
          "cvss_v3": {
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            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N",
            "version": "3.1"
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            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
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          "date": "2024-06-15T00:00:00Z",
          "details": "moderate"
        }
      ],
      "title": "CVE-2013-2625"
    },
    {
      "cve": "CVE-2013-2637",
      "ids": [
        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2013-2637"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "A Cross-Site Scripting (XSS) Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and 3.0.7 and FAQ prior to 2.1.4 and 2.0.8 via changes, workorder items, and FAQ articles, which could let a remote malicious user execute arbitrary code.",
          "title": "CVE description"
        }
      ],
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          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "CVE-2013-2637",
          "url": "https://www.suse.com/security/cve/CVE-2013-2637"
        }
      ],
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "scores": [
        {
          "cvss_v3": {
            "baseScore": 6.1,
            "baseSeverity": "MEDIUM",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N",
            "version": "3.1"
          },
          "products": [
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            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "threats": [
        {
          "category": "impact",
          "date": "2024-06-15T00:00:00Z",
          "details": "moderate"
        }
      ],
      "title": "CVE-2013-2637"
    },
    {
      "cve": "CVE-2013-3551",
      "ids": [
        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2013-3551"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.",
          "title": "CVE description"
        }
      ],
      "product_status": {
        "recommended": [
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "CVE-2013-3551",
          "url": "https://www.suse.com/security/cve/CVE-2013-3551"
        },
        {
          "category": "external",
          "summary": "SUSE Bug 864613 for CVE-2013-3551",
          "url": "https://bugzilla.suse.com/864613"
        }
      ],
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "scores": [
        {
          "cvss_v3": {
            "baseScore": 6.5,
            "baseSeverity": "MEDIUM",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
            "version": "3.1"
          },
          "products": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
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            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "threats": [
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          "category": "impact",
          "date": "2024-06-15T00:00:00Z",
          "details": "moderate"
        }
      ],
      "title": "CVE-2013-3551"
    },
    {
      "cve": "CVE-2013-4088",
      "ids": [
        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2013-4088"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.",
          "title": "CVE description"
        }
      ],
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          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        ]
      },
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        {
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          "summary": "CVE-2013-4088",
          "url": "https://www.suse.com/security/cve/CVE-2013-4088"
        }
      ],
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "scores": [
        {
          "cvss_v3": {
            "baseScore": 6.5,
            "baseSeverity": "MEDIUM",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
            "version": "3.1"
          },
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            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "threats": [
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          "category": "impact",
          "date": "2024-06-15T00:00:00Z",
          "details": "moderate"
        }
      ],
      "title": "CVE-2013-4088"
    },
    {
      "cve": "CVE-2013-4717",
      "ids": [
        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2013-4717"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.",
          "title": "CVE description"
        }
      ],
      "product_status": {
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          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "CVE-2013-4717",
          "url": "https://www.suse.com/security/cve/CVE-2013-4717"
        },
        {
          "category": "external",
          "summary": "SUSE Bug 828850 for CVE-2013-4717",
          "url": "https://bugzilla.suse.com/828850"
        }
      ],
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
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            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
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            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
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          ]
        }
      ],
      "scores": [
        {
          "cvss_v3": {
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          },
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            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
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            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
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          "date": "2024-06-15T00:00:00Z",
          "details": "moderate"
        }
      ],
      "title": "CVE-2013-4717"
    },
    {
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        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2013-4718"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.",
          "title": "CVE description"
        }
      ],
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          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
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          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
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          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "CVE-2013-4718",
          "url": "https://www.suse.com/security/cve/CVE-2013-4718"
        },
        {
          "category": "external",
          "summary": "SUSE Bug 828850 for CVE-2013-4718",
          "url": "https://bugzilla.suse.com/828850"
        }
      ],
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        {
          "category": "vendor_fix",
          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
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            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
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          ]
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          ]
        }
      ],
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        }
      ],
      "title": "CVE-2013-4718"
    },
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      "cve": "CVE-2014-1695",
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        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2014-1695"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email.",
          "title": "CVE description"
        }
      ],
      "product_status": {
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          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "CVE-2014-1695",
          "url": "https://www.suse.com/security/cve/CVE-2014-1695"
        },
        {
          "category": "external",
          "summary": "SUSE Bug 866476 for CVE-2014-1695",
          "url": "https://bugzilla.suse.com/866476"
        }
      ],
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "threats": [
        {
          "category": "impact",
          "date": "2024-06-15T00:00:00Z",
          "details": "moderate"
        }
      ],
      "title": "CVE-2014-1695"
    },
    {
      "cve": "CVE-2014-2553",
      "ids": [
        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2014-2553"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields.",
          "title": "CVE description"
        }
      ],
      "product_status": {
        "recommended": [
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "CVE-2014-2553",
          "url": "https://www.suse.com/security/cve/CVE-2014-2553"
        },
        {
          "category": "external",
          "summary": "SUSE Bug 871758 for CVE-2014-2553",
          "url": "https://bugzilla.suse.com/871758"
        }
      ],
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "threats": [
        {
          "category": "impact",
          "date": "2024-06-15T00:00:00Z",
          "details": "low"
        }
      ],
      "title": "CVE-2014-2553"
    },
    {
      "cve": "CVE-2014-2554",
      "ids": [
        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2014-2554"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element.",
          "title": "CVE description"
        }
      ],
      "product_status": {
        "recommended": [
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "CVE-2014-2554",
          "url": "https://www.suse.com/security/cve/CVE-2014-2554"
        },
        {
          "category": "external",
          "summary": "SUSE Bug 871758 for CVE-2014-2554",
          "url": "https://bugzilla.suse.com/871758"
        }
      ],
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "threats": [
        {
          "category": "impact",
          "date": "2024-06-15T00:00:00Z",
          "details": "low"
        }
      ],
      "title": "CVE-2014-2554"
    },
    {
      "cve": "CVE-2014-9324",
      "ids": [
        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2014-9324"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors.",
          "title": "CVE description"
        }
      ],
      "product_status": {
        "recommended": [
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "CVE-2014-9324",
          "url": "https://www.suse.com/security/cve/CVE-2014-9324"
        },
        {
          "category": "external",
          "summary": "SUSE Bug 910988 for CVE-2014-9324",
          "url": "https://bugzilla.suse.com/910988"
        }
      ],
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "threats": [
        {
          "category": "impact",
          "date": "2024-06-15T00:00:00Z",
          "details": "moderate"
        }
      ],
      "title": "CVE-2014-9324"
    },
    {
      "cve": "CVE-2016-9139",
      "ids": [
        {
          "system_name": "SUSE CVE Page",
          "text": "https://www.suse.com/security/cve/CVE-2016-9139"
        }
      ],
      "notes": [
        {
          "category": "general",
          "text": "Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment.",
          "title": "CVE description"
        }
      ],
      "product_status": {
        "recommended": [
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
          "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
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          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
          "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "CVE-2016-9139",
          "url": "https://www.suse.com/security/cve/CVE-2016-9139"
        },
        {
          "category": "external",
          "summary": "SUSE Bug 1008017 for CVE-2016-9139",
          "url": "https://bugzilla.suse.com/1008017"
        }
      ],
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
          "product_ids": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "scores": [
        {
          "cvss_v3": {
            "baseScore": 6.1,
            "baseSeverity": "MEDIUM",
            "vectorString": "CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N",
            "version": "3.0"
          },
          "products": [
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.s390x",
            "openSUSE Tumbleweed:otrs-doc-0:3.3.16-37.1.x86_64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.aarch64",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.ppc64le",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.s390x",
            "openSUSE Tumbleweed:otrs-itsm-0:3.3.14-37.1.x86_64"
          ]
        }
      ],
      "threats": [
        {
          "category": "impact",
          "date": "2024-06-15T00:00:00Z",
          "details": "moderate"
        }
      ],
      "title": "CVE-2016-9139"
    }
  ]
}



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Sightings

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
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  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
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Vulnerability timeline

Sightings and recorded dates, grouped by day · UTC

JSON
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Following the VTEM framework (Black Hat USA 2015), time to patch starts when the vendor or a coordinator was informed, total time to patch at discovery, and disclosure to patch at public disclosure; vendor response time runs from the report to its acknowledgement. Time to exploit and time unpatched start at the earliest discovery or report, falling back to public disclosure. Unpatched time ends at the first recorded patch, or the calculation time when no patch is recorded. Exploitation to patch shows the interval between those two events; a published proof of concept is a public exploit, not exploitation.

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