Vulnerability-Lookup

GHSA-CHC6-3MHW-PC4R

Vulnerability from github – Published: 2025-01-27 06:30 – Updated: 2025-01-27 06:30

Details

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.

This issue affects:

OTRS 7.0.X
OTRS 8.0.X
OTRS 2023.X
OTRS 2024.X
((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Severity

3.5 (Low)


                  
                    CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N

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{
  "affected": [],
  "aliases": [
    "CVE-2024-43446"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-269"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2025-01-27T06:15:24Z",
    "severity": "LOW"
  },
  "details": "An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. \n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected",
  "id": "GHSA-chc6-3mhw-pc4r",
  "modified": "2025-01-27T06:30:26Z",
  "published": "2025-01-27T06:30:26Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2024-43446"
    },
    {
      "type": "WEB",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2025-02"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N",
      "type": "CVSS_V3"
    }
  ]
}

CVE-2024-43446 (GCVE-0-2024-43446)

Vulnerability from cvelistv5 – Published: 2025-01-27 05:58 – Updated: 2025-02-12 20:41

Title

Improper check of permissions in Generic Interface

Summary

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Severity

3.5 (Low)


                        
                          CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N

SSVC

Exploitation: none Automatable: no Technical Impact: partial

CISA Coordinator · CISA-ADP (v2.0.3)

Decision recorded 2025-01-27 13:36 UTC

CWE

CWE-269 - Improper Privilege Management

Assigner

OTRS CNA under the mitre root

CNA scorecard B 75/100 over 17 records in the last 180 days details

References

1 reference

URL	Tags
https://otrs.com/release-notes/otrs-security-advi…

Impacted products

2 products

Vendor	Product	Version
OTRS AG	OTRS	Affected: 7.0.x Affected: 8.0.x Affected: 2023.x Affected: 2024.x Affected: 2025.x , < 2025.1.x (Patch)
OTRS AG	((OTRS)) Community Edition	Affected: 6.0.x , ≤ 6.0.34 (All)

Date Public

2025-01-27 08:00

Show details on NVD website

JSON

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Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

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The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
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