Vulnerability-Lookup

GHSA-CGJ4-6QXQ-69W4

Vulnerability from github – Published: 2025-03-01 06:30 – Updated: 2026-04-08 18:33

Details

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.

Severity

7.5 (High)


                  
                    CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Show details on source website

JSON

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{
  "affected": [],
  "aliases": [
    "CVE-2024-13568"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-200"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2025-03-01T05:15:14Z",
    "severity": "HIGH"
  },
  "details": "The Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the \u0027fluent-support\u0027 directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.",
  "id": "GHSA-cgj4-6qxq-69w4",
  "modified": "2026-04-08T18:33:50Z",
  "published": "2025-03-01T06:30:53Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2024-13568"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/browser/fluent-support/trunk/app/Services/Includes/FileSystem.php"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php"
    },
    {
      "type": "WEB",
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
      "type": "CVSS_V3"
    }
  ]
}

CVE-2024-13568 (GCVE-0-2024-13568)

Vulnerability from cvelistv5 – Published: 2025-03-01 04:21 – Updated: 2026-04-08 16:37

Title

Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

Summary

Severity

7.5 (High)


                        
                          CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

SSVC

Exploitation: none Automatable: yes Technical Impact: partial

CISA Coordinator · CISA-ADP (v2.0.3)

Decision recorded 2025-03-03 20:54 UTC

CWE

CWE-200 - Exposure of Sensitive Information to an Unauthorized Actor

Assigner

Wordfence CNA under the mitre root

CNA scorecard C 65/100 over 2195 records in the last 180 days details

References

2 references

URL	Tags
https://www.wordfence.com/threat-intel/vulnerabil…
https://plugins.trac.wordpress.org/changeset/3248…

Impacted products

1 product

Vendor	Product	Version
techjewel	Fluent Support – Helpdesk & Customer Support Ticket System	Affected: 0 , ≤ 1.8.5 (semver)

Credits

Tim Coen

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-13568",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-03-03T20:54:57.307978Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-03-03T20:57:44.802Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System",
          "vendor": "techjewel",
          "versions": [
            {
              "lessThanOrEqual": "1.8.5",
              "status": "affected",
              "version": "0",
              "versionType": "semver"
            }
          ]
        }
      ],
      "credits": [
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          "lang": "en",
          "type": "finder",
          "value": "Tim Coen"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "The Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the \u0027fluent-support\u0027 directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "baseScore": 7.5,
            "baseSeverity": "HIGH",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-200",
              "description": "CWE-200 Exposure of Sensitive Information to an Unauthorized Actor",
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      ],
      "providerMetadata": {
        "dateUpdated": "2026-04-08T16:37:32.775Z",
        "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
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        },
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          "url": "https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php"
        }
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          "lang": "en",
          "time": "2025-02-28T15:27:49.000Z",
          "value": "Disclosed"
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      "title": "Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System \u003c= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory"
    }
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    "datePublished": "2025-03-01T04:21:47.217Z",
    "dateReserved": "2025-01-21T03:19:33.132Z",
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    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2"
}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Vulnerability timeline

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The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.

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