Vulnerability-Lookup

GHSA-99WV-4FXC-P8GJ

Vulnerability from github – Published: 2026-02-03 18:30 – Updated: 2026-02-03 18:30

Details

Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users.

Severity

6.4 (Medium)


                  
                    CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N

5.1 (Medium)


                  
                    CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N

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JSON

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{
  "affected": [],
  "aliases": [
    "CVE-2019-25263"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-79"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2026-02-03T18:16:09Z",
    "severity": "MODERATE"
  },
  "details": "Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users.",
  "id": "GHSA-99wv-4fxc-p8gj",
  "modified": "2026-02-03T18:30:44Z",
  "published": "2026-02-03T18:30:44Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2019-25263"
    },
    {
      "type": "WEB",
      "url": "https://sweethawk.co/zendesk/survey-app"
    },
    {
      "type": "WEB",
      "url": "https://www.exploit-db.com/exploits/47781"
    },
    {
      "type": "WEB",
      "url": "https://www.vulncheck.com/advisories/zendesk-app-sweethawk-survey-persistent-cross-site-scripting"
    },
    {
      "type": "WEB",
      "url": "https://www.zendesk.com/apps/support/survey"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N",
      "type": "CVSS_V3"
    },
    {
      "score": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
      "type": "CVSS_V4"
    }
  ]
}

CVE-2019-25263 (GCVE-0-2019-25263)

Vulnerability from cvelistv5 – Published: 2026-02-03 16:52 – Updated: 2026-02-04 18:47

Title

Zendesk App SweetHawk Survey 1.6 - Persistent Cross-Site Scripting

Summary

Severity

5.1 (Medium)


                        
                          CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N

6.4 (Medium)


                        
                          CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N

CWE

CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Assigner

VulnCheck

References

4 references

URL	Tags
https://www.exploit-db.com/exploits/47781	exploit
https://sweethawk.co/zendesk/survey-app	product
https://www.zendesk.com/apps/support/survey/	product
https://www.vulncheck.com/advisories/zendesk-app-…	third-party-advisory

Impacted products

1 product

Vendor	Product	Version
Sweethawk	Zendesk App SweetHawk Survey	Affected: 1.6

Date Public

2019-12-17 00:00

Credits

MTK

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2019-25263",
                "options": [
                  {
                    "Exploitation": "poc"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-02-04T18:46:42.867508Z",
                "version": "2.0.3"
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            }
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      "credits": [
        {
          "lang": "en",
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      "descriptions": [
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        }
      ],
      "metrics": [
        {
          "cvssV4_0": {
            "Automatable": "NOT_DEFINED",
            "Recovery": "NOT_DEFINED",
            "Safety": "NOT_DEFINED",
            "attackComplexity": "LOW",
            "attackRequirements": "NONE",
            "attackVector": "NETWORK",
            "baseScore": 5.1,
            "baseSeverity": "MEDIUM",
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            "privilegesRequired": "LOW",
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            "subConfidentialityImpact": "LOW",
            "subIntegrityImpact": "LOW",
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            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N",
            "version": "3.1"
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          "name": "ExploitDB-47781",
          "tags": [
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        },
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          "tags": [
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        },
        {
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          "tags": [
            "product"
          ],
          "url": "https://www.zendesk.com/apps/support/survey/"
        },
        {
          "name": "VulnCheck Advisory: Zendesk App SweetHawk Survey 1.6 - Persistent Cross-Site Scripting",
          "tags": [
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          ],
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        }
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}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

GHSA-99WV-4FXC-P8GJ

CVE-2019-25263 (GCVE-0-2019-25263)

Tags

Sightings

Nomenclature