Vulnerability-Lookup

GHSA-8F6X-FR2M-F6WC

Vulnerability from github – Published: 2026-10-16 18:34 – Updated: 2026-10-16 18:34

Details

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.

Severity

4.3 (Medium)


                  
                    CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

5.3 (Medium)


                  
                    CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

Show details on source website

JSON

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{
  "affected": [],
  "aliases": [
    "CVE-2026-111676"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-639"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2026-10-16T18:17:50Z",
    "severity": "MODERATE"
  },
  "details": "Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.",
  "id": "GHSA-8f6x-fr2m-f6wc",
  "modified": "2026-10-16T18:34:49Z",
  "published": "2026-10-16T18:34:49Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2026-111676"
    },
    {
      "type": "WEB",
      "url": "https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374"
    },
    {
      "type": "WEB",
      "url": "https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350"
    },
    {
      "type": "WEB",
      "url": "https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor"
    },
    {
      "type": "WEB",
      "url": "https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpoint"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
      "type": "CVSS_V3"
    },
    {
      "score": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
      "type": "CVSS_V4"
    }
  ]
}

CVE-2026-111676 (GCVE-0-2026-111676)

Vulnerability from cvelistv5 – Published: 2026-10-16 17:39 – Updated: 2026-10-16 21:17

Title

Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint

Summary

Severity

5.3 (Medium)


                        
                          CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

4.3 (Medium)


                        
                          CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

SSVC

Exploitation: none Automatable: no Technical Impact: partial

CISA Coordinator · CISA-ADP (v2.0.3)

Decision recorded 2026-10-16 19:34 UTC

CWE

CWE-639 - Authorization Bypass Through User-Controlled Key

Assigner

VulnCheck CNA under the mitre root

CNA scorecard B 84/100 over 6503 records in the last 180 days details

References

4 references

URL	Tags
https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-t…	third-party-advisory
https://github.com/faveosuite/faveo-helpdesk/blob…	technical-description
https://github.com/faveosuite/faveo-helpdesk/blob…	technical-description
https://www.vulncheck.com/advisories/faveo-helpde…	third-party-advisory

Impacted products

1 product

Vendor	Product	Version
faveosuite	faveo-helpdesk	Affected: 0 , ≤ 2.0.3 (custom) cpe:2.3:a:ladybirdweb:faveo_helpdesk::::::::

Date Public

2026-10-15 00:00

Credits

hieuPenguinnn

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
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        "metrics": [
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                "id": "CVE-2026-111676",
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                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-10-16T19:34:11.762872Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
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          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "packageURL": "pkg:github/faveosuite/faveo-helpdesk",
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          "repo": "https://github.com/faveosuite/faveo-helpdesk",
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Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

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The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
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