GHSA-6QR2-3MHF-P75W
Vulnerability from github – Published: 2022-05-13 01:47 – Updated: 2025-04-20 03:38
VLAI
Details
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Severity
8.8 (High)
{
"affected": [],
"aliases": [
"CVE-2017-9324"
],
"database_specific": {
"cwe_ids": [
"CWE-269"
],
"github_reviewed": false,
"github_reviewed_at": null,
"nvd_published_at": "2017-06-12T06:29:00Z",
"severity": "HIGH"
},
"details": "In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.",
"id": "GHSA-6qr2-3mhf-p75w",
"modified": "2025-04-20T03:38:48Z",
"published": "2022-05-13T01:47:54Z",
"references": [
{
"type": "ADVISORY",
"url": "https://nvd.nist.gov/vuln/detail/CVE-2017-9324"
},
{
"type": "WEB",
"url": "https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html"
},
{
"type": "WEB",
"url": "https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions"
},
{
"type": "WEB",
"url": "http://www.debian.org/security/2017/dsa-3876"
}
],
"schema_version": "1.4.0",
"severity": [
{
"score": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
"type": "CVSS_V3"
}
]
}
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Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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