GHSA-6QR2-3MHF-P75W

Vulnerability from github – Published: 2022-05-13 01:47 – Updated: 2025-04-20 03:38
VLAI
Details

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.

Show details on source website

{
  "affected": [],
  "aliases": [
    "CVE-2017-9324"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-269"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2017-06-12T06:29:00Z",
    "severity": "HIGH"
  },
  "details": "In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.",
  "id": "GHSA-6qr2-3mhf-p75w",
  "modified": "2025-04-20T03:38:48Z",
  "published": "2022-05-13T01:47:54Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2017-9324"
    },
    {
      "type": "WEB",
      "url": "https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html"
    },
    {
      "type": "WEB",
      "url": "https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions"
    },
    {
      "type": "WEB",
      "url": "http://www.debian.org/security/2017/dsa-3876"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
      "type": "CVSS_V3"
    }
  ]
}


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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

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