GHSA-57C8-XJXF-CQC2

Vulnerability from github – Published: 2026-04-08 09:31 – Updated: 2026-04-08 09:31
VLAI?
Details

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.

Severity ?
5.3 (Medium)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
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{
  "affected": [],
  "aliases": [
    "CVE-2026-4654"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-639"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2026-04-08T08:16:24Z",
    "severity": "MODERATE"
  },
  "details": "The Awesome Support \u2013 WordPress HelpDesk \u0026 Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.",
  "id": "GHSA-57c8-xjxf-cqc2",
  "modified": "2026-04-08T09:31:31Z",
  "published": "2026-04-08T09:31:31Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2026-4654"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/changeset?sfp_email=\u0026sfph_mail=\u0026reponame=\u0026old=3497662%40awesome-support\u0026new=3497662%40awesome-support\u0026sfp_email=\u0026sfph_mail="
    },
    {
      "type": "WEB",
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
      "type": "CVSS_V3"
    }
  ]
}


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  • Confirmed: The vulnerability has been validated from an analyst's perspective.
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  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



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