FKIE_CVE-2026-48190

Vulnerability from fkie_nvd - Published: 2026-06-01 04:16 - Updated: 2026-07-22 07:10
Severity
3.5 (Low) - CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Summary
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
References
security@otrs.comhttps://otrs.com/release-notes/otrs-security-advisory-2026-04/Vendor Advisory
Impacted products
Vendor Product Version
otrs otrs *
otrs otrs *
To clipboard 

{
  "affected": [
    {
      "affectedData": [
        {
          "defaultStatus": "unknown",
          "modules": [
            "External Interface",
            "ConfigItem List"
          ],
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x"
            },
            {
              "status": "affected",
              "version": "8.0.x"
            },
            {
              "status": "affected",
              "version": "2023.x"
            },
            {
              "status": "affected",
              "version": "2024.x"
            },
            {
              "status": "affected",
              "version": "2025.x"
            },
            {
              "lessThanOrEqual": "2026.3.x",
              "status": "affected",
              "version": "2026.x",
              "versionType": "patch"
            }
          ]
        }
      ],
      "source": "security@otrs.com"
    }
  ],
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "650E99BF-9E05-496F-BD59-5542A95FD221",
              "versionEndIncluding": "8.0.37",
              "versionStartIncluding": "7.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "476B2F02-24EA-43BB-BEA8-282D7D71B386",
              "versionEndExcluding": "2026.4.1",
              "versionStartIncluding": "2023.0.0",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport\u00a0has to be used to be affected.\n\nThis issue affects OTRS: \n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.4.X"
    },
    {
      "lang": "es",
      "value": "Un manejo incorrecto de permisos en la Interfaz Externa de OTRS y el m\u00f3dulo de Lista de Elementos de Configuraci\u00f3n permite a un cliente autenticado consultar el sistema en busca de informaci\u00f3n de CI. Tenga en cuenta que CMDB debe estar habilitado y CustomerGroupSupport debe usarse para verse afectado.\n\nEste problema afecta a OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X antes de 2026.4.X"
    }
  ],
  "id": "CVE-2026-48190",
  "lastModified": "2026-07-22T07:10:00.107",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 3.5,
          "baseSeverity": "LOW",
          "confidentialityImpact": "LOW",
          "integrityImpact": "NONE",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 2.1,
        "impactScore": 1.4,
        "source": "security@otrs.com",
        "type": "Secondary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-48190",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2026-06-01T13:18:28.357530Z",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2026-06-01T04:16:22.857",
  "references": [
    {
      "source": "security@otrs.com",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2026-04/"
    }
  ],
  "sourceIdentifier": "security@otrs.com",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-276"
        }
      ],
      "source": "security@otrs.com",
      "type": "Secondary"
    }
  ]
}



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Sightings

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
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  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


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