FKIE_CVE-2026-48188
Vulnerability from fkie_nvd - Published: 2026-06-01 04:16 - Updated: 2026-07-22 07:10
Severity
Summary
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
* (OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
References
| URL | Tags | ||
|---|---|---|---|
| security@otrs.com | https://otrs.com/release-notes/otrs-security-advisory-2026-02/ | Vendor Advisory |
{
"affected": [
{
"affectedData": [
{
"defaultStatus": "affected",
"modules": [
"Database Layer"
],
"product": "OTRS",
"vendor": "OTRS AG",
"versions": [
{
"status": "affected",
"version": "7.0.x"
},
{
"status": "affected",
"version": "8.0.x"
},
{
"status": "affected",
"version": "2023.x"
},
{
"status": "affected",
"version": "2024.x"
},
{
"status": "affected",
"version": "2025.x"
},
{
"lessThanOrEqual": "2026.3.x",
"status": "affected",
"version": "2026.x",
"versionType": "patch"
}
]
},
{
"defaultStatus": "affected",
"product": "((OTRS)) Community Edition",
"vendor": "OTRS AG",
"versions": [
{
"status": "affected",
"version": "6.x"
}
]
}
],
"source": "security@otrs.com"
}
],
"configurations": [
{
"nodes": [
{
"cpeMatch": [
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
"matchCriteriaId": "5421FAF4-D702-4429-A186-6374A4306293",
"versionEndIncluding": "6.0.32",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"matchCriteriaId": "650E99BF-9E05-496F-BD59-5542A95FD221",
"versionEndIncluding": "8.0.37",
"versionStartIncluding": "7.0.0",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"matchCriteriaId": "476B2F02-24EA-43BB-BEA8-282D7D71B386",
"versionEndExcluding": "2026.4.1",
"versionStartIncluding": "2023.0.0",
"vulnerable": true
}
],
"negate": false,
"operator": "OR"
}
]
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition\u00a0database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if\u00a0the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.\n\nThis issue affects OTRS: \n\n * 7.0.X\n * 8.0.X\n * 2023.X\n * 2024.X\n * 2025.X\n * 2026.X before 2026.4.X\n * (OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"
},
{
"lang": "es",
"value": "Una vulnerabilidad de validaci\u00f3n de entrada incorrecta en el m\u00f3dulo de capa de base de datos de OTRS o ((OTRS)) Community Edition permite una inyecci\u00f3n SQL no autenticada que puede conducir a una omisi\u00f3n de autenticaci\u00f3n. Este problema solo afecta al sistema si el servidor MySQL/MariaDB est\u00e1 configurado con el modo SQL NO_BACKSLASH_ESCAPES.\n\nEste problema afecta a OTRS:\n\n * 7.0.X\n * 8.0.X\n * 2023.X\n * 2024.X\n * 2025.X\n * 2026.X antes de 2026.4.X\n * ((OTRS)) Community Edition: 6.0.x\n\nLos productos basados en ((OTRS)) Community Edition tambi\u00e9n son muy propensos a verse afectados."
}
],
"id": "CVE-2026-48188",
"lastModified": "2026-07-22T07:10:00.107",
"metrics": {
"cvssMetricV31": [
{
"cvssData": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 9.1,
"baseSeverity": "CRITICAL",
"confidentialityImpact": "HIGH",
"integrityImpact": "HIGH",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
"version": "3.1"
},
"exploitabilityScore": 3.9,
"impactScore": 5.2,
"source": "security@otrs.com",
"type": "Secondary"
}
],
"ssvcV203": [
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"ssvcData": {
"id": "CVE-2026-48188",
"options": [
{
"exploitation": "none"
},
{
"automatable": "yes"
},
{
"technicalImpact": "total"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-06-01T13:17:22.840595Z",
"version": "2.0.3"
}
}
]
},
"published": "2026-06-01T04:16:22.583",
"references": [
{
"source": "security@otrs.com",
"tags": [
"Vendor Advisory"
],
"url": "https://otrs.com/release-notes/otrs-security-advisory-2026-02/"
}
],
"sourceIdentifier": "security@otrs.com",
"vulnStatus": "Analyzed",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-20"
}
],
"source": "security@otrs.com",
"type": "Secondary"
}
]
}
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Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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