FKIE_CVE-2026-4654

Vulnerability from fkie_nvd - Published: 2026-04-08 08:16 - Updated: 2026-04-24 18:15
Severity ?
5.3 (Medium) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Summary
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
References
security@wordfence.comhttps://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823
security@wordfence.comhttps://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851
security@wordfence.comhttps://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823
security@wordfence.comhttps://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851
security@wordfence.comhttps://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3497662%40awesome-support&new=3497662%40awesome-support&sfp_email=&sfph_mail=
security@wordfence.comhttps://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve
Impacted products
Vendor Product Version
To clipboard 

{
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "The Awesome Support \u2013 WordPress HelpDesk \u0026 Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter."
    }
  ],
  "id": "CVE-2026-4654",
  "lastModified": "2026-04-24T18:15:28.940",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 5.3,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "LOW",
          "integrityImpact": "NONE",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 1.4,
        "source": "security@wordfence.com",
        "type": "Primary"
      }
    ]
  },
  "published": "2026-04-08T08:16:24.237",
  "references": [
    {
      "source": "security@wordfence.com",
      "url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823"
    },
    {
      "source": "security@wordfence.com",
      "url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851"
    },
    {
      "source": "security@wordfence.com",
      "url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823"
    },
    {
      "source": "security@wordfence.com",
      "url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851"
    },
    {
      "source": "security@wordfence.com",
      "url": "https://plugins.trac.wordpress.org/changeset?sfp_email=\u0026sfph_mail=\u0026reponame=\u0026old=3497662%40awesome-support\u0026new=3497662%40awesome-support\u0026sfp_email=\u0026sfph_mail="
    },
    {
      "source": "security@wordfence.com",
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve"
    }
  ],
  "sourceIdentifier": "security@wordfence.com",
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-639"
        }
      ],
      "source": "security@wordfence.com",
      "type": "Primary"
    }
  ]
}


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