FKIE_CVE-2026-39384

Vulnerability from fkie_nvd - Published: 2026-04-07 17:16 - Updated: 2026-04-24 18:03
Severity ?
7.6 (High) - CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L
7.6 (High) - CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L
Summary
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212.
References
security-advisories@github.comhttps://github.com/freescout-help-desk/freescout/commit/b395a1179117af5e2df704c6bad71feeb301b4cePatch
security-advisories@github.comhttps://github.com/freescout-help-desk/freescout/security/advisories/GHSA-j6v9-22vq-53vhExploit, Vendor Advisory
134c704f-9b21-4f2e-91b3-4a467353bcc0https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-j6v9-22vq-53vhExploit, Vendor Advisory
Impacted products
Vendor Product Version
freescout freescout *
To clipboard 

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "271EA06C-AC4D-4D59-AC95-E0563FEDA83D",
              "versionEndExcluding": "1.8.212",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "FreeScout is a free help desk and shared inbox built with PHP\u0027s Laravel framework. Prior to 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212."
    }
  ],
  "id": "CVE-2026-39384",
  "lastModified": "2026-04-24T18:03:02.470",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "LOW",
          "baseScore": 7.6,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "LOW",
          "integrityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L",
          "version": "3.1"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 4.7,
        "source": "security-advisories@github.com",
        "type": "Secondary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "LOW",
          "baseScore": 7.6,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "LOW",
          "integrityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L",
          "version": "3.1"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 4.7,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2026-04-07T17:16:37.373",
  "references": [
    {
      "source": "security-advisories@github.com",
      "tags": [
        "Patch"
      ],
      "url": "https://github.com/freescout-help-desk/freescout/commit/b395a1179117af5e2df704c6bad71feeb301b4ce"
    },
    {
      "source": "security-advisories@github.com",
      "tags": [
        "Exploit",
        "Vendor Advisory"
      ],
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-j6v9-22vq-53vh"
    },
    {
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "tags": [
        "Exploit",
        "Vendor Advisory"
      ],
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-j6v9-22vq-53vh"
    }
  ],
  "sourceIdentifier": "security-advisories@github.com",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-639"
        }
      ],
      "source": "security-advisories@github.com",
      "type": "Secondary"
    }
  ]
}


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Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.