{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:livehelperchat:live_helper_chat:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "25D6DDBF-F7C2-4269-B928-4EFAB78A8992",
              "versionEndIncluding": "4.52",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints  (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available."
    },
    {
      "lang": "es",
      "value": "Live Helper Chat es una aplicaci\u00f3n de c\u00f3digo abierto que permite sitios web de soporte en vivo. En versiones hasta la 4.52 inclusive, tres puntos finales de acci\u00f3n de chat (holdaction.PHP, blockuser.PHP y transferchat.PHP) cargan objetos de chat por ID sin llamar a \u0027erLhcoreClassChat::hasAccessToRead()\u0027, lo que permite a los operadores actuar sobre chats en departamentos a los que no est\u00e1n asignados. Los operadores con los permisos de rol relevantes (holduse, allowblockusers, allowtransfer) pueden retener, bloquear usuarios de, o transferir chats en departamentos a los que no est\u00e1n asignados. Esto es una escalada de privilegios horizontal dentro de una organizaci\u00f3n. A la fecha de publicaci\u00f3n, no hay versiones parcheadas conocidas disponibles."
    }
  ],
  "id": "CVE-2026-27954",
  "lastModified": "2026-02-28T00:56:08.220",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 6.5,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "NONE",
          "integrityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 3.6,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ],
    "cvssMetricV40": [
      {
        "cvssData": {
          "Automatable": "NOT_DEFINED",
          "Recovery": "NOT_DEFINED",
          "Safety": "NOT_DEFINED",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "attackVector": "NETWORK",
          "availabilityRequirement": "NOT_DEFINED",
          "baseScore": 4.9,
          "baseSeverity": "MEDIUM",
          "confidentialityRequirement": "NOT_DEFINED",
          "exploitMaturity": "UNREPORTED",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "privilegesRequired": "LOW",
          "providerUrgency": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "subConfidentialityImpact": "NONE",
          "subIntegrityImpact": "NONE",
          "userInteraction": "NONE",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:U/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "version": "4.0",
          "vulnAvailabilityImpact": "NONE",
          "vulnConfidentialityImpact": "NONE",
          "vulnIntegrityImpact": "HIGH",
          "vulnerabilityResponseEffort": "NOT_DEFINED"
        },
        "source": "security-advisories@github.com",
        "type": "Secondary"
      }
    ]
  },
  "published": "2026-02-26T02:16:23.147",
  "references": [
    {
      "source": "security-advisories@github.com",
      "tags": [
        "Mitigation",
        "Vendor Advisory"
      ],
      "url": "https://github.com/LiveHelperChat/livehelperchat/security/advisories/GHSA-87wc-2p86-h3w7"
    }
  ],
  "sourceIdentifier": "security-advisories@github.com",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-862"
        }
      ],
      "source": "security-advisories@github.com",
      "type": "Primary"
    }
  ]
}