FKIE_CVE-2026-20170

Vulnerability from fkie_nvd - Published: 2026-04-15 17:17 - Updated: 2026-04-17 15:09
Severity ?
6.1 (Medium) - CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Summary
A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed. This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information.
References
psirt@cisco.comhttps://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-webexcc-xss-WEX5nUnA
Impacted products
Vendor Product Version
To clipboard 

{
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed.\r\n\r This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information."
    }
  ],
  "id": "CVE-2026-20170",
  "lastModified": "2026-04-17T15:09:46.880",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 6.1,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "privilegesRequired": "NONE",
          "scope": "CHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 2.7,
        "source": "psirt@cisco.com",
        "type": "Primary"
      }
    ]
  },
  "published": "2026-04-15T17:17:03.297",
  "references": [
    {
      "source": "psirt@cisco.com",
      "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-webexcc-xss-WEX5nUnA"
    }
  ],
  "sourceIdentifier": "psirt@cisco.com",
  "vulnStatus": "Awaiting Analysis",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-80"
        }
      ],
      "source": "psirt@cisco.com",
      "type": "Primary"
    }
  ]
}


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Sightings

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  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



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