Vulnerability-Lookup

FKIE_CVE-2026-14197

Vulnerability from fkie_nvd - Published: 2026-08-01 07:16 - Updated: 2026-08-26 16:31

Severity

3.8 (Low) - CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N

Summary

The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.

References

	URL	Tags
	contact@wpscan.com	https://wpscan.com/vulnerability/cd488221-6efd-42a0-badc-315c60ec0b99/

Impacted products

	Vendor	Product	Version

JSON

To clipboard

{
  "affected": [
    {
      "affectedData": [
        {
          "defaultStatus": "unaffected",
          "product": "Fluent Support",
          "vendor": "Unknown",
          "versions": [
            {
              "lessThan": "2.3.1",
              "status": "affected",
              "version": "0",
              "versionType": "semver"
            }
          ]
        }
      ],
      "source": "contact@wpscan.com"
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "The Fluent Support  WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket\u0027s customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope."
    }
  ],
  "id": "CVE-2026-14197",
  "lastModified": "2026-08-26T16:31:36.750",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 3.8,
          "baseSeverity": "LOW",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "privilegesRequired": "HIGH",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 1.2,
        "impactScore": 2.5,
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "type": "Secondary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-14197",
          "options": [
            {
              "exploitation": "poc"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2026-08-05T16:15:58.699265Z",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2026-08-01T07:16:29.883",
  "references": [
    {
      "source": "contact@wpscan.com",
      "url": "https://wpscan.com/vulnerability/cd488221-6efd-42a0-badc-315c60ec0b99/"
    }
  ],
  "sourceIdentifier": "contact@wpscan.com",
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-639"
        }
      ],
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "type": "Secondary"
    }
  ]
}

CVE-2026-14197 (GCVE-0-2026-14197)

Vulnerability from cvelistv5 – Published: 2026-08-01 06:00 – Updated: 2026-08-05 16:20

Title

Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR

Summary

Severity

3.8 (Low)


                        
                          CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N

SSVC

Exploitation: poc Automatable: no Technical Impact: partial

CISA Coordinator · CISA-ADP (v2.0.3)

Decision recorded 2026-08-05 16:15 UTC

CWE

CWE-639 Authorization Bypass Through User-Controlled Key
CWE-639 - Authorization Bypass Through User-Controlled Key

Assigner

WPScan mitre root

References

1 reference

URL	Tags
https://wpscan.com/vulnerability/cd488221-6efd-42…	exploitvdb-entrytechnical-description

Impacted products

1 product

Vendor	Product	Version
Unknown	Fluent Support	Affected: 0 , < 2.3.1 (semver)

Credits

Mustafa Ahmed WPScan

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "cvssV3_1": {
              "attackComplexity": "LOW",
              "attackVector": "NETWORK",
              "availabilityImpact": "NONE",
              "baseScore": 3.8,
              "baseSeverity": "LOW",
              "confidentialityImpact": "LOW",
              "integrityImpact": "LOW",
              "privilegesRequired": "HIGH",
              "scope": "UNCHANGED",
              "userInteraction": "NONE",
              "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N",
              "version": "3.1"
            }
          },
          {
            "other": {
              "content": {
                "id": "CVE-2026-14197",
                "options": [
                  {
                    "Exploitation": "poc"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-08-05T16:15:58.699265Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "problemTypes": [
          {
            "descriptions": [
              {
                "cweId": "CWE-639",
                "description": "CWE-639 Authorization Bypass Through User-Controlled Key",
                "lang": "en",
                "type": "CWE"
              }
            ]
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2026-08-05T16:20:06.367Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "Fluent Support",
          "vendor": "Unknown",
          "versions": [
            {
              "lessThan": "2.3.1",
              "status": "affected",
              "version": "0",
              "versionType": "semver"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Mustafa Ahmed"
        },
        {
          "lang": "en",
          "type": "coordinator",
          "value": "WPScan"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "The Fluent Support  WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket\u0027s customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope."
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "CWE-639 Authorization Bypass Through User-Controlled Key",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2026-08-01T06:00:08.528Z",
        "orgId": "1bfdd5d7-9bf6-4a53-96ea-42e2716d7a81",
        "shortName": "WPScan"
      },
      "references": [
        {
          "tags": [
            "exploit",
            "vdb-entry",
            "technical-description"
          ],
          "url": "https://wpscan.com/vulnerability/cd488221-6efd-42a0-badc-315c60ec0b99/"
        }
      ],
      "source": {
        "discovery": "EXTERNAL"
      },
      "title": "Fluent Support \u003c 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR",
      "x_generator": {
        "engine": "WPScan CVE Generator"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "1bfdd5d7-9bf6-4a53-96ea-42e2716d7a81",
    "assignerShortName": "WPScan",
    "cveId": "CVE-2026-14197",
    "datePublished": "2026-08-01T06:00:08.528Z",
    "dateReserved": "2026-06-30T09:06:09.451Z",
    "dateUpdated": "2026-08-05T16:20:06.367Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2"
}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.