FKIE_CVE-2025-2495

Vulnerability from fkie_nvd - Published: 2025-03-18 12:15 - Updated: 2026-06-17 09:07
Severity
5.4 (Medium) - CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Summary
Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.
References
cve-coordination@incibe.eshttps://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-centerThird Party Advisory
Impacted products
Vendor Product Version
sytel softdial_contact_center -
To clipboard 

{
  "affected": [
    {
      "affectedData": [
        {
          "defaultStatus": "unaffected",
          "product": "Softdial Contact Center",
          "vendor": "Sytel Ltd",
          "versions": [
            {
              "status": "affected",
              "version": "all versions"
            }
          ]
        }
      ],
      "source": "cve-coordination@incibe.es"
    }
  ],
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:sytel:softdial_contact_center:-:*:*:*:*:*:*:*",
              "matchCriteriaId": "7198E5C1-58CE-41C7-8ED5-A20168DC63BC",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the \u2018/softdial/scheduler/save.php\u2019 resource. The injected code will execute when the uploaded file is loaded via the \u2018/softdial/scheduler/load.php\u2019 resource and can redirect the victim to malicious sites or steal their login information to spoof their identity."
    },
    {
      "lang": "es",
      "value": "Cross-Site Scripting (XSS) almacenado en Softdial Contact Center de Sytel Ltd. Esta vulnerabilidad permite a un atacante cargar archivos XML al servidor con c\u00f3digo JavaScript inyectado mediante el recurso \u0027/softdial/scheduler/save.php\u0027. El c\u00f3digo inyectado se ejecutar\u00e1 al cargar el archivo mediante el recurso \u0027/softdial/scheduler/load.php\u0027 y puede redirigir a la v\u00edctima a sitios maliciosos o robar su informaci\u00f3n de inicio de sesi\u00f3n para suplantar su identidad."
    }
  ],
  "id": "CVE-2025-2495",
  "lastModified": "2026-06-17T09:07:03.807",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 5.4,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "privilegesRequired": "LOW",
          "scope": "CHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 2.3,
        "impactScore": 2.7,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ],
    "cvssMetricV40": [
      {
        "cvssData": {
          "Automatable": "NOT_DEFINED",
          "Recovery": "NOT_DEFINED",
          "Safety": "NOT_DEFINED",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "attackVector": "NETWORK",
          "availabilityRequirement": "NOT_DEFINED",
          "baseScore": 5.3,
          "baseSeverity": "MEDIUM",
          "confidentialityRequirement": "NOT_DEFINED",
          "exploitMaturity": "NOT_DEFINED",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "privilegesRequired": "NONE",
          "providerUrgency": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "subConfidentialityImpact": "LOW",
          "subIntegrityImpact": "LOW",
          "userInteraction": "PASSIVE",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "version": "4.0",
          "vulnAvailabilityImpact": "NONE",
          "vulnConfidentialityImpact": "NONE",
          "vulnIntegrityImpact": "NONE",
          "vulnerabilityResponseEffort": "NOT_DEFINED"
        },
        "source": "cve-coordination@incibe.es",
        "type": "Secondary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2025-2495",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "yes"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2025-03-18T12:59:38.260439Z",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2025-03-18T12:15:16.227",
  "references": [
    {
      "source": "cve-coordination@incibe.es",
      "tags": [
        "Third Party Advisory"
      ],
      "url": "https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-center"
    }
  ],
  "sourceIdentifier": "cve-coordination@incibe.es",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ],
      "source": "cve-coordination@incibe.es",
      "type": "Secondary"
    }
  ]
}



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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


Detection rules are retrieved from Rulezet.


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Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.