FKIE_CVE-2020-1772
Vulnerability from fkie_nvd - Published: 2020-03-27 13:15 - Updated: 2026-06-17 03:02
Severity
6.5 (Medium) - CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:L/A:N
7.5 (High) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
7.5 (High) - CVSS:3.1/
Summary
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
References
Impacted products
| Vendor | Product | Version | |
|---|---|---|---|
| otrs | otrs | * | |
| otrs | otrs | * | |
| otrs | otrs | * | |
| opensuse | backports_sle | 15.0 | |
| opensuse | backports_sle | 15.0 | |
| opensuse | backports_sle | 15.0 | |
| opensuse | leap | 15.1 | |
| opensuse | leap | 15.2 | |
| debian | debian_linux | 8.0 |
{
"affected": [
{
"affectedData": [
{
"product": "((OTRS)) Community Edition",
"vendor": "OTRS AG",
"versions": [
{
"lessThanOrEqual": "5.0.41",
"status": "affected",
"version": "5.0.x",
"versionType": "custom"
},
{
"lessThanOrEqual": "6.0.26",
"status": "affected",
"version": "6.0.x",
"versionType": "custom"
}
]
},
{
"product": "OTRS",
"vendor": "OTRS AG",
"versions": [
{
"lessThanOrEqual": "7.0.15",
"status": "affected",
"version": "7.0.x",
"versionType": "custom"
}
]
}
],
"source": "security@otrs.com"
}
],
"configurations": [
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"versionEndIncluding": "5.0.41",
"versionStartIncluding": "5.0.0",
"vulnerable": true
},
{
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"matchCriteriaId": "0EF80E5E-ED59-4BEE-9EBF-34485DCABED1",
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},
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}
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],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "It\u0027s possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions."
},
{
"lang": "es",
"value": "Es posible dise\u00f1ar peticiones de Contrase\u00f1a Perdida con wildcards en el valor de Token, permite a un atacante recuperar Token(s) v\u00e1lidos, generados por usuarios que ya solicitaron nuevas contrase\u00f1as. Este problema afecta a: ((OTRS)) Community Edition versiones 5.0.41 y anteriores, versiones 6.0.26 y anteriores. OTRS; versiones 7.0.15 y anteriores."
}
],
"id": "CVE-2020-1772",
"lastModified": "2026-06-17T03:02:22.333",
"metrics": {
"cvssMetricV2": [
{
"acInsufInfo": false,
"baseSeverity": "MEDIUM",
"cvssData": {
"accessComplexity": "LOW",
"accessVector": "NETWORK",
"authentication": "NONE",
"availabilityImpact": "NONE",
"baseScore": 5.0,
"confidentialityImpact": "PARTIAL",
"integrityImpact": "NONE",
"vectorString": "AV:N/AC:L/Au:N/C:P/I:N/A:N",
"version": "2.0"
},
"exploitabilityScore": 10.0,
"impactScore": 2.9,
"obtainAllPrivilege": false,
"obtainOtherPrivilege": false,
"obtainUserPrivilege": false,
"source": "nvd@nist.gov",
"type": "Primary",
"userInteractionRequired": false
}
],
"cvssMetricV31": [
{
"cvssData": {
"attackComplexity": "HIGH",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 6.5,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "HIGH",
"integrityImpact": "LOW",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:L/A:N",
"version": "3.1"
},
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"source": "security@otrs.com",
"type": "Secondary"
},
{
"cvssData": {
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"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 7.5,
"baseSeverity": "HIGH",
"confidentialityImpact": "HIGH",
"integrityImpact": "NONE",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
"version": "3.1"
},
"exploitabilityScore": 3.9,
"impactScore": 3.6,
"source": "nvd@nist.gov",
"type": "Primary"
}
]
},
"published": "2020-03-27T13:15:15.393",
"references": [
{
"source": "security@otrs.com",
"tags": [
"Mailing List",
"Third Party Advisory"
],
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
},
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},
{
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"url": "https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"
},
{
"source": "security@otrs.com",
"url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
},
{
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"tags": [
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"url": "https://otrs.com/release-notes/otrs-security-advisory-2020-09/"
}
],
"sourceIdentifier": "security@otrs.com",
"vulnStatus": "Modified",
"weaknesses": [
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"description": [
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"value": "CWE-155"
}
],
"source": "security@otrs.com",
"type": "Secondary"
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{
"description": [
{
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"value": "NVD-CWE-noinfo"
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],
"source": "nvd@nist.gov",
"type": "Primary"
}
]
}
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| Author | Source | Type | Date | Other |
|---|
Nomenclature
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The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
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