FKIE_CVE-2019-25263

Vulnerability from fkie_nvd - Published: 2026-02-03 18:16 - Updated: 2026-02-04 16:34
Severity ?
6.4 (Medium) - CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
Summary
Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users.
References
disclosure@vulncheck.comhttps://sweethawk.co/zendesk/survey-app
disclosure@vulncheck.comhttps://www.exploit-db.com/exploits/47781
disclosure@vulncheck.comhttps://www.vulncheck.com/advisories/zendesk-app-sweethawk-survey-persistent-cross-site-scripting
disclosure@vulncheck.comhttps://www.zendesk.com/apps/support/survey/
Impacted products
Vendor Product Version
To clipboard 

{
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users."
    },
    {
      "lang": "es",
      "value": "Zendesk SweetHawk Survey 1.6 contiene una persistente vulnerabilidad de cross-site scripting que permite a los atacantes inyectar scripts maliciosos a trav\u00e9s de env\u00edos de tickets de soporte. Los atacantes pueden insertar cargas \u00fatiles XSS como etiquetas de script en el texto del ticket que se ejecutan autom\u00e1ticamente cuando las p\u00e1ginas de la encuesta son cargadas por otros usuarios."
    }
  ],
  "id": "CVE-2019-25263",
  "lastModified": "2026-02-04T16:34:21.763",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 6.4,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "privilegesRequired": "LOW",
          "scope": "CHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 3.1,
        "impactScore": 2.7,
        "source": "disclosure@vulncheck.com",
        "type": "Primary"
      }
    ],
    "cvssMetricV40": [
      {
        "cvssData": {
          "Automatable": "NOT_DEFINED",
          "Recovery": "NOT_DEFINED",
          "Safety": "NOT_DEFINED",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "attackVector": "NETWORK",
          "availabilityRequirement": "NOT_DEFINED",
          "baseScore": 5.1,
          "baseSeverity": "MEDIUM",
          "confidentialityRequirement": "NOT_DEFINED",
          "exploitMaturity": "NOT_DEFINED",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "privilegesRequired": "LOW",
          "providerUrgency": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "subConfidentialityImpact": "LOW",
          "subIntegrityImpact": "LOW",
          "userInteraction": "PASSIVE",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "version": "4.0",
          "vulnAvailabilityImpact": "NONE",
          "vulnConfidentialityImpact": "LOW",
          "vulnIntegrityImpact": "LOW",
          "vulnerabilityResponseEffort": "NOT_DEFINED"
        },
        "source": "disclosure@vulncheck.com",
        "type": "Secondary"
      }
    ]
  },
  "published": "2026-02-03T18:16:09.257",
  "references": [
    {
      "source": "disclosure@vulncheck.com",
      "url": "https://sweethawk.co/zendesk/survey-app"
    },
    {
      "source": "disclosure@vulncheck.com",
      "url": "https://www.exploit-db.com/exploits/47781"
    },
    {
      "source": "disclosure@vulncheck.com",
      "url": "https://www.vulncheck.com/advisories/zendesk-app-sweethawk-survey-persistent-cross-site-scripting"
    },
    {
      "source": "disclosure@vulncheck.com",
      "url": "https://www.zendesk.com/apps/support/survey/"
    }
  ],
  "sourceIdentifier": "disclosure@vulncheck.com",
  "vulnStatus": "Awaiting Analysis",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ],
      "source": "disclosure@vulncheck.com",
      "type": "Primary"
    }
  ]
}


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