FKIE_CVE-2019-10065

Vulnerability from fkie_nvd - Published: 2020-03-10 13:15 - Updated: 2024-11-21 04:18
Summary
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.
Impacted products
Vendor Product Version
otrs otrs *

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "C68C6B27-26D4-453E-9142-3C193A4A530E",
              "versionEndIncluding": "7.0.6",
              "versionStartIncluding": "7.0.0",
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          "operator": "OR"
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  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753."
    },
    {
      "lang": "es",
      "value": "Se detect\u00f3 un problema en Open Ticket Request System (OTRS) versiones 7.0 hasta la versi\u00f3n  7.0.6. Un atacante que est\u00e1 registrado en OTRS como un usuario cliente puede usar unas pantallas de resultados de b\u00fasqueda para divulgar informaci\u00f3n de los art\u00edculos internos de las FAQ, una vulnerabilidad diferente de CVE-2019-9753."
    }
  ],
  "id": "CVE-2019-10065",
  "lastModified": "2024-11-21T04:18:19.473",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "MEDIUM",
        "cvssData": {
          "accessComplexity": "LOW",
          "accessVector": "NETWORK",
          "authentication": "SINGLE",
          "availabilityImpact": "NONE",
          "baseScore": 4.0,
          "confidentialityImpact": "PARTIAL",
          "integrityImpact": "NONE",
          "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N",
          "version": "2.0"
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        "exploitabilityScore": 8.0,
        "impactScore": 2.9,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": false
      }
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          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
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          "baseScore": 4.3,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "LOW",
          "integrityImpact": "NONE",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
          "version": "3.1"
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  "published": "2020-03-10T13:15:12.423",
  "references": [
    {
      "source": "cve@mitre.org",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "url": "https://community.otrs.com/category/release-and-security-notes-en/"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
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      "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-07/"
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  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Modified",
  "weaknesses": [
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          "value": "NVD-CWE-noinfo"
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}


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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
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  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

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