FKIE_CVE-2018-16586

Vulnerability from fkie_nvd - Published: 2018-09-28 00:29 - Updated: 2024-11-21 03:52
Severity
4.3 (Medium) - CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
Summary
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
References
cve@mitre.orghttps://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/Patch, Vendor Advisory
cve@mitre.orghttps://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963Patch
cve@mitre.orghttps://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7Patch
cve@mitre.orghttps://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302Patch
cve@mitre.orghttps://lists.debian.org/debian-lts-announce/2018/09/msg00033.htmlMailing List, Third Party Advisory
cve@mitre.orghttps://www.debian.org/security/2018/dsa-4317Third Party Advisory
af854a3a-2127-422b-91ae-364da2661108https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/Patch, Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963Patch
af854a3a-2127-422b-91ae-364da2661108https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7Patch
af854a3a-2127-422b-91ae-364da2661108https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302Patch
af854a3a-2127-422b-91ae-364da2661108https://lists.debian.org/debian-lts-announce/2018/09/msg00033.htmlMailing List, Third Party Advisory
af854a3a-2127-422b-91ae-364da2661108https://www.debian.org/security/2018/dsa-4317Third Party Advisory
Impacted products
Vendor Product Version
otrs open_ticket_request_system *
otrs open_ticket_request_system *
otrs open_ticket_request_system *
debian debian_linux 8.0
debian debian_linux 9.0
To clipboard 

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "6BD45EA4-6EBA-4590-86F7-0D2FDFEE771D",
              "versionEndExcluding": "4.0.32",
              "versionStartIncluding": "4.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "C71C5452-F983-4A71-BC5F-07FFA60D5E19",
              "versionEndExcluding": "5.0.30",
              "versionStartIncluding": "5.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "2A8A41B9-7C2B-4DE6-A43E-25A6FE253325",
              "versionEndExcluding": "6.0.11",
              "versionStartIncluding": "6.0.0",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    },
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "DEECE5FC-CACF-4496-A3E7-164736409252",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources."
    },
    {
      "lang": "es",
      "value": "En Open Ticket Request System (OTRS) en versiones 4.0.x anteriores a la 4.0.32, versiones 5.0.x anteriores a la 5.0.30 y versiones 6.0.x anteriores a la 6.0.11, un atacante podr\u00eda enviar un email malicioso a un sistema OTRS. Si un usuario que haya iniciado sesi\u00f3n lo abre, el email podr\u00eda provocar que el navegador cargue una imagen externa o recursos CSS."
    }
  ],
  "id": "CVE-2018-16586",
  "lastModified": "2024-11-21T03:52:59.840",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "MEDIUM",
        "cvssData": {
          "accessComplexity": "MEDIUM",
          "accessVector": "NETWORK",
          "authentication": "NONE",
          "availabilityImpact": "NONE",
          "baseScore": 4.3,
          "confidentialityImpact": "NONE",
          "integrityImpact": "PARTIAL",
          "vectorString": "AV:N/AC:M/Au:N/C:N/I:P/A:N",
          "version": "2.0"
        },
        "exploitabilityScore": 8.6,
        "impactScore": 2.9,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": true
      }
    ],
    "cvssMetricV30": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 4.3,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "NONE",
          "integrityImpact": "LOW",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N",
          "version": "3.0"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 1.4,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2018-09-28T00:29:01.633",
  "references": [
    {
      "source": "cve@mitre.org",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "url": "https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Patch"
      ],
      "url": "https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Patch"
      ],
      "url": "https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Patch"
      ],
      "url": "https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Third Party Advisory"
      ],
      "url": "https://www.debian.org/security/2018/dsa-4317"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "url": "https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Patch"
      ],
      "url": "https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Patch"
      ],
      "url": "https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Patch"
      ],
      "url": "https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Third Party Advisory"
      ],
      "url": "https://www.debian.org/security/2018/dsa-4317"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "NVD-CWE-noinfo"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


Log in or create an account to share your comment.




Tags
Taxonomy of the tags.





Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


Detection rules are retrieved from Rulezet.