FKIE_CVE-2017-16664

Vulnerability from fkie_nvd - Published: 2017-11-21 14:29 - Updated: 2026-05-13 00:24
Severity
8.8 (High) - CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Summary
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.
References
cve@mitre.orghttps://lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlMailing List, Third Party Advisory
cve@mitre.orghttps://www.debian.org/security/2017/dsa-4047Third Party Advisory
cve@mitre.orghttps://www.otrs.com/security-advisory-2017-07-security-update-otrs-framework/Issue Tracking, Patch, Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108https://lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlMailing List, Third Party Advisory
af854a3a-2127-422b-91ae-364da2661108https://www.debian.org/security/2017/dsa-4047Third Party Advisory
af854a3a-2127-422b-91ae-364da2661108https://www.otrs.com/security-advisory-2017-07-security-update-otrs-framework/Issue Tracking, Patch, Vendor Advisory
Impacted products
Vendor Product Version
otrs otrs *
otrs otrs *
otrs otrs *
debian debian_linux 7.0
debian debian_linux 8.0
debian debian_linux 9.0
To clipboard 

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "0E0D69D3-7B07-440E-BEB9-40F6A66EE9A4",
              "versionEndExcluding": "3.3.20",
              "versionStartIncluding": "3.3.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "B7619EE4-7588-462F-84FA-4FDB7BC3E11D",
              "versionEndExcluding": "4.0.26",
              "versionStartIncluding": "4.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "A79B79E5-3AE7-490D-9D06-456C809BD8B9",
              "versionEndExcluding": "5.0.24",
              "versionStartIncluding": "5.0.0",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    },
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "16F59A04-14CF-49E2-9973-645477EA09DA",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "DEECE5FC-CACF-4496-A3E7-164736409252",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation."
    },
    {
      "lang": "es",
      "value": "Existe inyecci\u00f3n de c\u00f3digo en Kernel/System/Spelling.pm en Open Ticket Request System (OTRS) 5 en versiones anteriores a la5.0.24; 4 en versiones anteriores a la 4.0.26 y 3.3 en versiones anteriores a la 3.3.20. En la interfaz del agente, un atacante remoto autenticado puede ejecutar comandos shell como el servidor web mediante la manipulaci\u00f3n de URL."
    }
  ],
  "id": "CVE-2017-16664",
  "lastModified": "2026-05-13T00:24:29.033",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "MEDIUM",
        "cvssData": {
          "accessComplexity": "LOW",
          "accessVector": "NETWORK",
          "authentication": "SINGLE",
          "availabilityImpact": "PARTIAL",
          "baseScore": 6.5,
          "confidentialityImpact": "PARTIAL",
          "integrityImpact": "PARTIAL",
          "vectorString": "AV:N/AC:L/Au:S/C:P/I:P/A:P",
          "version": "2.0"
        },
        "exploitabilityScore": 8.0,
        "impactScore": 6.4,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV30": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 8.8,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
          "version": "3.0"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 5.9,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2017-11-21T14:29:00.213",
  "references": [
    {
      "source": "cve@mitre.org",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Third Party Advisory"
      ],
      "url": "https://www.debian.org/security/2017/dsa-4047"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Issue Tracking",
        "Patch",
        "Vendor Advisory"
      ],
      "url": "https://www.otrs.com/security-advisory-2017-07-security-update-otrs-framework/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Third Party Advisory"
      ],
      "url": "https://www.debian.org/security/2017/dsa-4047"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Issue Tracking",
        "Patch",
        "Vendor Advisory"
      ],
      "url": "https://www.otrs.com/security-advisory-2017-07-security-update-otrs-framework/"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-94"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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