FKIE_CVE-2017-15864

Vulnerability from fkie_nvd - Published: 2017-11-16 15:29 - Updated: 2026-05-13 00:24
Severity
8.8 (High) - CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Summary
In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.
References
cve@mitre.orghttps://lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlMailing List, Third Party Advisory
cve@mitre.orghttps://www.debian.org/security/2017/dsa-4047Third Party Advisory
cve@mitre.orghttps://www.otrs.com/security-advisory-2017-06-security-update-otrs-3-3/Broken Link, Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108https://lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlMailing List, Third Party Advisory
af854a3a-2127-422b-91ae-364da2661108https://www.debian.org/security/2017/dsa-4047Third Party Advisory
af854a3a-2127-422b-91ae-364da2661108https://www.otrs.com/security-advisory-2017-06-security-update-otrs-3-3/Broken Link, Vendor Advisory
Impacted products
Vendor Product Version
otrs otrs *
debian debian_linux 7.0
debian debian_linux 8.0
debian debian_linux 9.0
To clipboard 

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "4A1B0746-7E65-4E11-B7E4-2FBA6BFC1F33",
              "versionEndIncluding": "3.3.18",
              "versionStartIncluding": "3.3.0",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    },
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "16F59A04-14CF-49E2-9973-645477EA09DA",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "DEECE5FC-CACF-4496-A3E7-164736409252",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password."
    },
    {
      "lang": "es",
      "value": "En Agent Frontend en Open Ticket Request System (OTRS) en sus versiones 3.3.x hasta la 3.3.18, con una URL manipulada es posible obtener informaci\u00f3n como el usuario y la contrase\u00f1a de la base de datos."
    }
  ],
  "id": "CVE-2017-15864",
  "lastModified": "2026-05-13T00:24:29.033",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "MEDIUM",
        "cvssData": {
          "accessComplexity": "LOW",
          "accessVector": "NETWORK",
          "authentication": "SINGLE",
          "availabilityImpact": "NONE",
          "baseScore": 4.0,
          "confidentialityImpact": "PARTIAL",
          "integrityImpact": "NONE",
          "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N",
          "version": "2.0"
        },
        "exploitabilityScore": 8.0,
        "impactScore": 2.9,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV30": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 8.8,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
          "version": "3.0"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 5.9,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2017-11-16T15:29:00.260",
  "references": [
    {
      "source": "cve@mitre.org",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Third Party Advisory"
      ],
      "url": "https://www.debian.org/security/2017/dsa-4047"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Broken Link",
        "Vendor Advisory"
      ],
      "url": "https://www.otrs.com/security-advisory-2017-06-security-update-otrs-3-3/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Third Party Advisory"
      ],
      "url": "https://www.debian.org/security/2017/dsa-4047"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Broken Link",
        "Vendor Advisory"
      ],
      "url": "https://www.otrs.com/security-advisory-2017-06-security-update-otrs-3-3/"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "NVD-CWE-noinfo"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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Sightings

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
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  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


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