FKIE_CVE-2010-4761
Vulnerability from fkie_nvd - Published: 2011-03-18 16:55 - Updated: 2026-04-29 01:13
Severity
Summary
The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.
References
Impacted products
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},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*",
"matchCriteriaId": "CB4EAE42-96BD-4B25-BFCC-6CFBF08F339C",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*",
"matchCriteriaId": "A07A35A7-55A5-4E78-98F8-38B1F3D4DA72",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*",
"matchCriteriaId": "73932047-8E00-4720-875A-7D414000F23F",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*",
"matchCriteriaId": "E9EB62C2-23EF-4B4F-9A68-DD1388E94E13",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.10:*:*:*:*:*:*:*",
"matchCriteriaId": "ED6D3CC0-ED21-4BE5-989A-977FB267FED6",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*",
"matchCriteriaId": "3FC9D47F-8774-47F5-AC8C-97CBA9879D09",
"vulnerable": true
}
],
"negate": false,
"operator": "OR"
}
]
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog."
},
{
"lang": "es",
"value": "El cuadro de di\u00e1logo de interfaz de cliente de impresi\u00f3n de tickets en Open Ticket Request System (OTRS) anterior a v3.0.0-beta3 no restringe de forma correcta los datos visibles del cliente, lo que permite a usuarios remotos autenticados obtener informaci\u00f3n sensible de los campos (1) responsible, (2) owner, (3) accounted time, (4) pending until, y (5) lock mediante la lectura de este cuadro de di\u00e1logo."
}
],
"id": "CVE-2010-4761",
"lastModified": "2026-04-29T01:13:23.040",
"metrics": {
"cvssMetricV2": [
{
"acInsufInfo": false,
"baseSeverity": "MEDIUM",
"cvssData": {
"accessComplexity": "LOW",
"accessVector": "NETWORK",
"authentication": "SINGLE",
"availabilityImpact": "NONE",
"baseScore": 4.0,
"confidentialityImpact": "PARTIAL",
"integrityImpact": "NONE",
"vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N",
"version": "2.0"
},
"exploitabilityScore": 8.0,
"impactScore": 2.9,
"obtainAllPrivilege": false,
"obtainOtherPrivilege": false,
"obtainUserPrivilege": false,
"source": "nvd@nist.gov",
"type": "Primary",
"userInteractionRequired": false
}
]
},
"published": "2011-03-18T16:55:01.610",
"references": [
{
"source": "cve@mitre.org",
"tags": [
"Patch"
],
"url": "http://bugs.otrs.org/show_bug.cgi?id=5875"
},
{
"source": "cve@mitre.org",
"url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"tags": [
"Patch"
],
"url": "http://bugs.otrs.org/show_bug.cgi?id=5875"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
}
],
"sourceIdentifier": "cve@mitre.org",
"vulnStatus": "Modified",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-264"
}
],
"source": "nvd@nist.gov",
"type": "Primary"
}
]
}
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Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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