FKIE_CVE-2010-4760
Vulnerability from fkie_nvd - Published: 2011-03-18 16:55 - Updated: 2026-04-29 01:13
Severity
Summary
Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.
References
Impacted products
{
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{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*",
"matchCriteriaId": "CB4EAE42-96BD-4B25-BFCC-6CFBF08F339C",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*",
"matchCriteriaId": "A07A35A7-55A5-4E78-98F8-38B1F3D4DA72",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*",
"matchCriteriaId": "73932047-8E00-4720-875A-7D414000F23F",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*",
"matchCriteriaId": "E9EB62C2-23EF-4B4F-9A68-DD1388E94E13",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:2.4.10:*:*:*:*:*:*:*",
"matchCriteriaId": "ED6D3CC0-ED21-4BE5-989A-977FB267FED6",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*",
"matchCriteriaId": "3FC9D47F-8774-47F5-AC8C-97CBA9879D09",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:3.0.0:beta2:*:*:*:*:*:*",
"matchCriteriaId": "E501F8E9-3453-428A-AEDF-861A1FF09E3E",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:3.0.0:beta3:*:*:*:*:*:*",
"matchCriteriaId": "E7834A4F-255F-48E3-B363-452E8CEE1D2C",
"vulnerable": true
},
{
"criteria": "cpe:2.3:a:otrs:otrs:3.0.0:beta4:*:*:*:*:*:*",
"matchCriteriaId": "EFAB601C-F7CC-49F7-8FC0-8D76360AE237",
"vulnerable": true
}
],
"negate": false,
"operator": "OR"
}
]
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket."
},
{
"lang": "es",
"value": "Open Ticket Request System (OTRS) anteriores a v3.0.0-beta6 adiciona los email-notification-ext a los tickets durante el procesamiento de las notificaciones basadas en eventos, que permite a usuarios remotos autenticados para obtener informaci\u00f3n sensible mediante la lectura de un ticket."
}
],
"id": "CVE-2010-4760",
"lastModified": "2026-04-29T01:13:23.040",
"metrics": {
"cvssMetricV2": [
{
"acInsufInfo": false,
"baseSeverity": "LOW",
"cvssData": {
"accessComplexity": "MEDIUM",
"accessVector": "NETWORK",
"authentication": "SINGLE",
"availabilityImpact": "NONE",
"baseScore": 3.5,
"confidentialityImpact": "PARTIAL",
"integrityImpact": "NONE",
"vectorString": "AV:N/AC:M/Au:S/C:P/I:N/A:N",
"version": "2.0"
},
"exploitabilityScore": 6.8,
"impactScore": 2.9,
"obtainAllPrivilege": false,
"obtainOtherPrivilege": false,
"obtainUserPrivilege": false,
"source": "nvd@nist.gov",
"type": "Primary",
"userInteractionRequired": true
}
]
},
"published": "2011-03-18T16:55:01.597",
"references": [
{
"source": "cve@mitre.org",
"tags": [
"Patch"
],
"url": "http://bugs.otrs.org/show_bug.cgi?id=5975"
},
{
"source": "cve@mitre.org",
"url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"tags": [
"Patch"
],
"url": "http://bugs.otrs.org/show_bug.cgi?id=5975"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
}
],
"sourceIdentifier": "cve@mitre.org",
"vulnStatus": "Modified",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-200"
}
],
"source": "nvd@nist.gov",
"type": "Primary"
}
]
}
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Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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