FKIE_CVE-2009-5056
Vulnerability from fkie_nvd - Published: 2011-03-18 16:55 - Updated: 2026-04-29 01:13
Severity
Summary
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.
References
Impacted products
{
"configurations": [
{
"nodes": [
{
"cpeMatch": [
{
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"matchCriteriaId": "5E861263-E9A4-4CE4-A7C6-48B969ED41F7",
"versionEndIncluding": "2.4.0",
"vulnerable": true
},
{
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"matchCriteriaId": "1985DCF5-4528-4246-B1E7-75703CF8849C",
"vulnerable": true
},
{
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},
{
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},
{
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"matchCriteriaId": "7134888F-1296-4AFD-8ECC-A1A2486C74AE",
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},
{
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},
{
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},
{
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},
{
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{
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{
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}
],
"negate": false,
"operator": "OR"
}
]
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list."
},
{
"lang": "es",
"value": "Open Ticket Request System (OTRS) anteriores a v2.4.0-beta2 no hace cumplir de forma correcta la configuraci\u00f3n del permiso move_into para una cola, lo que permite a usuarios remotos autenticados eludir las restricciones de acceso previsto y leer un ticket vi\u00e9ndolo y seleccion\u00e1ndolo de la lista de tickets vistos.\r\n"
}
],
"id": "CVE-2009-5056",
"lastModified": "2026-04-29T01:13:23.040",
"metrics": {
"cvssMetricV2": [
{
"acInsufInfo": false,
"baseSeverity": "LOW",
"cvssData": {
"accessComplexity": "HIGH",
"accessVector": "NETWORK",
"authentication": "SINGLE",
"availabilityImpact": "NONE",
"baseScore": 2.1,
"confidentialityImpact": "PARTIAL",
"integrityImpact": "NONE",
"vectorString": "AV:N/AC:H/Au:S/C:P/I:N/A:N",
"version": "2.0"
},
"exploitabilityScore": 3.9,
"impactScore": 2.9,
"obtainAllPrivilege": false,
"obtainOtherPrivilege": false,
"obtainUserPrivilege": false,
"source": "nvd@nist.gov",
"type": "Primary",
"userInteractionRequired": true
}
]
},
"published": "2011-03-18T16:55:01.533",
"references": [
{
"source": "cve@mitre.org",
"tags": [
"Exploit"
],
"url": "http://bugs.otrs.org/show_bug.cgi?id=3583"
},
{
"source": "cve@mitre.org",
"url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"tags": [
"Exploit"
],
"url": "http://bugs.otrs.org/show_bug.cgi?id=3583"
},
{
"source": "af854a3a-2127-422b-91ae-364da2661108",
"url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
}
],
"sourceIdentifier": "cve@mitre.org",
"vulnStatus": "Modified",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-20"
}
],
"source": "nvd@nist.gov",
"type": "Primary"
}
]
}
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Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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