FKIE_CVE-2009-3567

Vulnerability from fkie_nvd - Published: 2009-10-06 20:30 - Updated: 2026-04-23 00:35
Severity ?
Summary
Cross-site scripting (XSS) vulnerability in modules/tickets/functions_ticketsui.php in Kayako SupportSuite and eSupport 3.60.04 and earlier allows remote attackers to inject arbitrary web script or HTML via unspecified vectors in the staff control panel, a different vector than CVE-2007-1145.
References
cve@mitre.orghttp://blog.kayako.com/2009/09/security-bulletin-supportsuite-and-esupport/Patch, Vendor Advisory
cve@mitre.orghttp://osvdb.org/58516
cve@mitre.orghttp://secunia.com/advisories/36807Vendor Advisory
cve@mitre.orghttp://www.securityfocus.com/bid/36568
cve@mitre.orghttps://exchange.xforce.ibmcloud.com/vulnerabilities/53558
af854a3a-2127-422b-91ae-364da2661108http://blog.kayako.com/2009/09/security-bulletin-supportsuite-and-esupport/Patch, Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108http://osvdb.org/58516
af854a3a-2127-422b-91ae-364da2661108http://secunia.com/advisories/36807Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108http://www.securityfocus.com/bid/36568
af854a3a-2127-422b-91ae-364da2661108https://exchange.xforce.ibmcloud.com/vulnerabilities/53558
Impacted products
Vendor Product Version
kayako esupport *
kayako esupport 2.1.2
kayako esupport 2.1.8
kayako esupport 2.2
kayako esupport 2.2.5
kayako esupport 2.3
kayako esupport 2.3.1
kayako esupport 3.00.13
kayako esupport 3.00.90
kayako esupport 3.04.10
kayako supportsuite *
kayako supportsuite 3.00.26
kayako supportsuite 3.00.32
kayako supportsuite 3.10.00
kayako supportsuite 3.10.02
kayako supportsuite 3.11.00
kayako supportsuite 3.11.01
kayako supportsuite 3.20.02
kayako supportsuite 3.30
kayako supportsuite 3.30
kayako supportsuite 3.50.06
To clipboard 

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:kayako:esupport:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "F648C9B1-D21E-4B1B-9F72-779B497D73C3",
              "versionEndIncluding": "3.60.04",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:kayako:esupport:2.1.2:*:*:*:*:*:*:*",
              "matchCriteriaId": "CC09C97F-C24C-458E-9660-163CA3389065",
              "vulnerable": true
            },
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              "criteria": "cpe:2.3:a:kayako:esupport:2.1.8:*:*:*:*:*:*:*",
              "matchCriteriaId": "5E050349-5775-4CA5-BD12-B9E48A0CDDB7",
              "vulnerable": true
            },
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              "matchCriteriaId": "FB479D2B-AA67-47EC-89F7-73CFB4852BD7",
              "vulnerable": true
            },
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              "criteria": "cpe:2.3:a:kayako:esupport:2.2.5:*:*:*:*:*:*:*",
              "matchCriteriaId": "B5C16F63-65D9-4644-AC8F-1B18CAC125D2",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:kayako:esupport:2.3:*:*:*:*:*:*:*",
              "matchCriteriaId": "4B098914-D522-426C-B54F-4844A2EEDC9B",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:kayako:esupport:2.3.1:*:*:*:*:*:*:*",
              "matchCriteriaId": "207C5C3A-27FF-4EDA-B435-2316492CE84A",
              "vulnerable": true
            },
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              "matchCriteriaId": "80744826-A306-4243-B600-313AF19246C7",
              "vulnerable": true
            },
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              "matchCriteriaId": "F3C27692-8E90-4E08-A3AE-CA20109D99C8",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:kayako:esupport:3.04.10:*:*:*:*:*:*:*",
              "matchCriteriaId": "9F5C0117-98CA-407A-936B-41EB8E6582B7",
              "vulnerable": true
            },
            {
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              "vulnerable": true
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              "matchCriteriaId": "DCCD5F81-495F-4433-86BD-2F2AA7696334",
              "vulnerable": true
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              "vulnerable": true
            },
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              "matchCriteriaId": "7FC5A1D5-8831-4032-92D8-DD490CC28774",
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              "criteria": "cpe:2.3:a:kayako:supportsuite:3.11.00:*:*:*:*:*:*:*",
              "matchCriteriaId": "878901B9-06F2-49ED-A035-1BD86BB5F11D",
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              "matchCriteriaId": "97A653BB-E814-4194-B911-CB3F6B69F5A9",
              "vulnerable": true
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              "matchCriteriaId": "68CB9C07-C2DC-4186-8B6E-5B902B6261D3",
              "vulnerable": false
            },
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              "matchCriteriaId": "31270F05-C038-4C7D-9592-505FE936A993",
              "vulnerable": false
            },
            {
              "criteria": "cpe:2.3:a:kayako:supportsuite:3.50.06:*:*:*:*:*:*:*",
              "matchCriteriaId": "92135838-7596-42DD-B04A-B8ABFF790817",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Cross-site scripting (XSS) vulnerability in modules/tickets/functions_ticketsui.php in Kayako SupportSuite and eSupport 3.60.04 and earlier allows remote attackers to inject arbitrary web script or HTML via unspecified vectors in the staff control panel, a different vector than CVE-2007-1145."
    },
    {
      "lang": "es",
      "value": "Vulnerabilidad de ejecuci\u00f3n de secuencias de comandos en sitios cruzados (XSS) en modules/tickets/functions_ticketsui.php en Kayako SupportSuite y eSupport v3.60.04 y anteriores permite a atacantes remotos inyectar secuencias de comandos web o HTML de forma arbitraria a trav\u00e9s de vectores sin especificar en el panel de control de plantilla, un vector diferente de CVE-2007-1145."
    }
  ],
  "id": "CVE-2009-3567",
  "lastModified": "2026-04-23T00:35:47.467",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "MEDIUM",
        "cvssData": {
          "accessComplexity": "MEDIUM",
          "accessVector": "NETWORK",
          "authentication": "NONE",
          "availabilityImpact": "NONE",
          "baseScore": 4.3,
          "confidentialityImpact": "NONE",
          "integrityImpact": "PARTIAL",
          "vectorString": "AV:N/AC:M/Au:N/C:N/I:P/A:N",
          "version": "2.0"
        },
        "exploitabilityScore": 8.6,
        "impactScore": 2.9,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": true
      }
    ]
  },
  "published": "2009-10-06T20:30:00.217",
  "references": [
    {
      "source": "cve@mitre.org",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "url": "http://blog.kayako.com/2009/09/security-bulletin-supportsuite-and-esupport/"
    },
    {
      "source": "cve@mitre.org",
      "url": "http://osvdb.org/58516"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "http://secunia.com/advisories/36807"
    },
    {
      "source": "cve@mitre.org",
      "url": "http://www.securityfocus.com/bid/36568"
    },
    {
      "source": "cve@mitre.org",
      "url": "https://exchange.xforce.ibmcloud.com/vulnerabilities/53558"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "url": "http://blog.kayako.com/2009/09/security-bulletin-supportsuite-and-esupport/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "http://osvdb.org/58516"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "http://secunia.com/advisories/36807"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "http://www.securityfocus.com/bid/36568"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "https://exchange.xforce.ibmcloud.com/vulnerabilities/53558"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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