FKIE_CVE-2008-7283

Vulnerability from fkie_nvd - Published: 2011-03-18 16:55 - Updated: 2026-04-29 01:13
Severity
Summary
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
Impacted products
Vendor Product Version
otrs otrs *
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 0.5
otrs otrs 1.0
otrs otrs 1.0
otrs otrs 1.0
otrs otrs 1.0.0
otrs otrs 1.0.1
otrs otrs 1.0.2
otrs otrs 1.1
otrs otrs 1.1.0
otrs otrs 1.1.0
otrs otrs 1.1.1
otrs otrs 1.1.2
otrs otrs 1.1.3
otrs otrs 1.1.4
otrs otrs 1.2.0
otrs otrs 1.2.0
otrs otrs 1.2.0
otrs otrs 1.2.1
otrs otrs 1.2.2
otrs otrs 1.2.3
otrs otrs 1.2.4
otrs otrs 1.3.0
otrs otrs 1.3.0
otrs otrs 1.3.0
otrs otrs 1.3.0
otrs otrs 1.3.1
otrs otrs 1.3.2
otrs otrs 1.3.3
otrs otrs 2.0.0
otrs otrs 2.0.0
otrs otrs 2.0.0
otrs otrs 2.0.0
otrs otrs 2.0.0
otrs otrs 2.0.0
otrs otrs 2.0.1
otrs otrs 2.0.2
otrs otrs 2.0.3
otrs otrs 2.0.4
otrs otrs 2.0.5
otrs otrs 2.1.0
otrs otrs 2.1.0
otrs otrs 2.1.1
otrs otrs 2.1.2
otrs otrs 2.1.3
otrs otrs 2.1.4
otrs otrs 2.1.5
otrs otrs 2.1.6
otrs otrs 2.1.7
otrs otrs 2.1.8
otrs otrs 2.1.9
otrs otrs 2.2.0
otrs otrs 2.2.0
otrs otrs 2.2.0
otrs otrs 2.2.0
otrs otrs 2.2.0
otrs otrs 2.2.1
otrs otrs 2.2.2
otrs otrs 2.2.3
otrs otrs 2.2.4

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          ],
          "negate": false,
          "operator": "OR"
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      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions."
    },
    {
      "lang": "es",
      "value": "Open Ticket Request System (OTRS) anteriores a v2.2.6, cuando el grupo de atenci\u00f3n al cliente est\u00e1 habilitada, permite a usuarios remotos autenticados eludir restricciones de acceso y realizar actualizaciones de la interfaz web a los tickets mediante el aprovechamiento de la cola de los permisos de lectura."
    }
  ],
  "id": "CVE-2008-7283",
  "lastModified": "2026-04-29T01:13:23.040",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "MEDIUM",
        "cvssData": {
          "accessComplexity": "MEDIUM",
          "accessVector": "NETWORK",
          "authentication": "SINGLE",
          "availabilityImpact": "PARTIAL",
          "baseScore": 6.0,
          "confidentialityImpact": "PARTIAL",
          "integrityImpact": "PARTIAL",
          "vectorString": "AV:N/AC:M/Au:S/C:P/I:P/A:P",
          "version": "2.0"
        },
        "exploitabilityScore": 6.8,
        "impactScore": 6.4,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": false
      }
    ]
  },
  "published": "2011-03-18T16:55:01.500",
  "references": [
    {
      "source": "cve@mitre.org",
      "url": "http://bugs.otrs.org/show_bug.cgi?id=2544"
    },
    {
      "source": "cve@mitre.org",
      "url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "http://bugs.otrs.org/show_bug.cgi?id=2544"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-264"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
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  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
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  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

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Detection rules are retrieved from Rulezet.

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