CVE-2026-40497 (GCVE-0-2026-40497)
Vulnerability from cvelistv5 – Published: 2026-04-21 01:45 – Updated: 2026-04-21 13:25- CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
| URL | Tags |
|---|---|
| https://github.com/freescout-help-desk/freescout/… | x_refsource_CONFIRM |
| https://github.com/freescout-help-desk/freescout/… | x_refsource_MISC |
| https://github.com/freescout-help-desk/freescout/… | x_refsource_MISC |
| Vendor | Product | Version | CPE status | |
|---|---|---|---|---|
| freescout-help-desk | freescout |
Affected:
< 1.8.213
|
guessed |
{
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2026-40497",
"options": [
{
"Exploitation": "poc"
},
{
"Automatable": "no"
},
{
"Technical Impact": "total"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-04-21T13:25:17.184928Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2026-04-21T13:25:21.103Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"references": [
{
"tags": [
"exploit"
],
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fh99-wr77-pxq3"
}
],
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"product": "freescout",
"vendor": "freescout-help-desk",
"versions": [
{
"status": "affected",
"version": "\u003c 1.8.213"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout\u0027s `Helper::stripDangerousTags()` removes `\u003cscript\u003e`, `\u003cform\u003e`, `\u003ciframe\u003e`, `\u003cobject\u003e` but does NOT strip `\u003cstyle\u003e` tags. The mailbox signature field is saved via POST /mailbox/settings/{id} and later rendered unescaped via `{!! $conversation-\u003egetSignatureProcessed([], true) !!}` in conversation views. CSP allows `style-src * \u0027self\u0027 \u0027unsafe-inline\u0027`, so injected inline styles execute freely. An attacker with access to mailbox settings (admin or agent with mailbox permission) can inject CSS attribute selectors to exfiltrate the CSRF token of any agent/admin who views a conversation in that mailbox. With the CSRF token, the attacker can perform any state-changing action as the victim (create admin accounts, change email/password, etc.) \u2014 privilege escalation from agent to admin. This is the result of an incomplete fix of GHSA-jqjf-f566-485j. That advisory reported XSS via mailbox signature. The fix applied `Helper::stripDangerousTags()` to the signature before saving. However, `stripDangerousTags()` only removes `script`, `form`, `iframe`, and `object` tags \u2014 it does NOT strip `\u003cstyle\u003e` tags, leaving CSS injection possible. Version 1.8.213 contains an updated fix."
}
],
"metrics": [
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 8.1,
"baseSeverity": "HIGH",
"confidentialityImpact": "HIGH",
"integrityImpact": "HIGH",
"privilegesRequired": "HIGH",
"scope": "CHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-79",
"description": "CWE-79: Improper Neutralization of Input During Web Page Generation (\u0027Cross-site Scripting\u0027)",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-04-21T01:45:55.492Z",
"orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"shortName": "GitHub_M"
},
"references": [
{
"name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fh99-wr77-pxq3",
"tags": [
"x_refsource_CONFIRM"
],
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fh99-wr77-pxq3"
},
{
"name": "https://github.com/freescout-help-desk/freescout/commit/5aa8d633216f65995e80a7d4a921b784acc94df4",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/freescout-help-desk/freescout/commit/5aa8d633216f65995e80a7d4a921b784acc94df4"
},
{
"name": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213"
}
],
"source": {
"advisory": "GHSA-fh99-wr77-pxq3",
"discovery": "UNKNOWN"
},
"title": "FreeScout Vulnerable to CSS Injection via Stored Style Tag in Mailbox Signature (CSRF Token Exfiltration)"
}
},
"cveMetadata": {
"assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"assignerShortName": "GitHub_M",
"cveId": "CVE-2026-40497",
"datePublished": "2026-04-21T01:45:55.492Z",
"dateReserved": "2026-04-13T19:50:42.115Z",
"dateUpdated": "2026-04-21T13:25:21.103Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2",
"vulnerability-lookup:meta": {
"epss": {
"cve": "CVE-2026-40497",
"date": "2026-11-11",
"epss": "0.00243",
"percentile": "0.15666"
},
"nvd": {
"cve": {
"affected": [
{
"affectedData": [
{
"product": "freescout",
"vendor": "freescout-help-desk",
"versions": [
{
"status": "affected",
"version": "\u003c 1.8.213"
}
]
}
],
"source": "security-advisories@github.com"
}
],
"configurations": [
{
"nodes": [
{
"cpeMatch": [
{
"criteria": "cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*",
"matchCriteriaId": "EA97ED0A-4886-4583-9D20-47BE39C40B01",
"versionEndExcluding": "1.8.213",
"vulnerable": true
}
],
"negate": false,
"operator": "OR"
}
]
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout\u0027s `Helper::stripDangerousTags()` removes `\u003cscript\u003e`, `\u003cform\u003e`, `\u003ciframe\u003e`, `\u003cobject\u003e` but does NOT strip `\u003cstyle\u003e` tags. The mailbox signature field is saved via POST /mailbox/settings/{id} and later rendered unescaped via `{!! $conversation-\u003egetSignatureProcessed([], true) !!}` in conversation views. CSP allows `style-src * \u0027self\u0027 \u0027unsafe-inline\u0027`, so injected inline styles execute freely. An attacker with access to mailbox settings (admin or agent with mailbox permission) can inject CSS attribute selectors to exfiltrate the CSRF token of any agent/admin who views a conversation in that mailbox. With the CSRF token, the attacker can perform any state-changing action as the victim (create admin accounts, change email/password, etc.) \u2014 privilege escalation from agent to admin. This is the result of an incomplete fix of GHSA-jqjf-f566-485j. That advisory reported XSS via mailbox signature. The fix applied `Helper::stripDangerousTags()` to the signature before saving. However, `stripDangerousTags()` only removes `script`, `form`, `iframe`, and `object` tags \u2014 it does NOT strip `\u003cstyle\u003e` tags, leaving CSS injection possible. Version 1.8.213 contains an updated fix."
}
],
"id": "CVE-2026-40497",
"lastModified": "2026-06-17T10:45:23.110",
"metrics": {
"cvssMetricV31": [
{
"cvssData": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 8.1,
"baseSeverity": "HIGH",
"confidentialityImpact": "HIGH",
"integrityImpact": "HIGH",
"privilegesRequired": "HIGH",
"scope": "CHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:N",
"version": "3.1"
},
"exploitabilityScore": 1.7,
"impactScore": 5.8,
"source": "security-advisories@github.com",
"type": "Secondary"
}
],
"ssvcV203": [
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"ssvcData": {
"id": "CVE-2026-40497",
"options": [
{
"exploitation": "poc"
},
{
"automatable": "no"
},
{
"technicalImpact": "total"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-04-21T13:25:17.184928Z",
"version": "2.0.3"
}
}
]
},
"published": "2026-04-21T03:16:08.403",
"references": [
{
"source": "security-advisories@github.com",
"tags": [
"Patch"
],
"url": "https://github.com/freescout-help-desk/freescout/commit/5aa8d633216f65995e80a7d4a921b784acc94df4"
},
{
"source": "security-advisories@github.com",
"tags": [
"Release Notes"
],
"url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213"
},
{
"source": "security-advisories@github.com",
"tags": [
"Vendor Advisory"
],
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fh99-wr77-pxq3"
},
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"tags": [
"Vendor Advisory"
],
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fh99-wr77-pxq3"
}
],
"sourceIdentifier": "security-advisories@github.com",
"vulnStatus": "Analyzed",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-79"
}
],
"source": "security-advisories@github.com",
"type": "Secondary"
}
]
}
},
"redhat_vex": {
"current_release_date": "2026-06-05T19:13:23+00:00",
"cve": "CVE-2026-40497",
"id": "CVE-2026-40497",
"initial_release_date": "2026-01-01T00:00:00+00:00",
"product_status:known_not_affected": "1",
"source": "Red Hat CSAF VEX",
"status": "final",
"title": "FreeScout Vulnerable to CSS Injection via Stored Style Tag in Mailbox Signature (CSRF Token Exfiltration)",
"url": "https://security.access.redhat.com/data/csaf/v2/vex/2026/cve-2026-40497.json",
"version": "3"
},
"vulnrichment": {
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2026-40497",
"options": [
{
"Exploitation": "poc"
},
{
"Automatable": "no"
},
{
"Technical Impact": "total"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-04-21T13:25:17.184928Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2026-04-21T13:25:08.199Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"references": [
{
"tags": [
"exploit"
],
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fh99-wr77-pxq3"
}
],
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"product": "freescout",
"vendor": "freescout-help-desk",
"versions": [
{
"status": "affected",
"version": "\u003c 1.8.213"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout\u0027s `Helper::stripDangerousTags()` removes `\u003cscript\u003e`, `\u003cform\u003e`, `\u003ciframe\u003e`, `\u003cobject\u003e` but does NOT strip `\u003cstyle\u003e` tags. The mailbox signature field is saved via POST /mailbox/settings/{id} and later rendered unescaped via `{!! $conversation-\u003egetSignatureProcessed([], true) !!}` in conversation views. CSP allows `style-src * \u0027self\u0027 \u0027unsafe-inline\u0027`, so injected inline styles execute freely. An attacker with access to mailbox settings (admin or agent with mailbox permission) can inject CSS attribute selectors to exfiltrate the CSRF token of any agent/admin who views a conversation in that mailbox. With the CSRF token, the attacker can perform any state-changing action as the victim (create admin accounts, change email/password, etc.) \u2014 privilege escalation from agent to admin. This is the result of an incomplete fix of GHSA-jqjf-f566-485j. That advisory reported XSS via mailbox signature. The fix applied `Helper::stripDangerousTags()` to the signature before saving. However, `stripDangerousTags()` only removes `script`, `form`, `iframe`, and `object` tags \u2014 it does NOT strip `\u003cstyle\u003e` tags, leaving CSS injection possible. Version 1.8.213 contains an updated fix."
}
],
"metrics": [
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 8.1,
"baseSeverity": "HIGH",
"confidentialityImpact": "HIGH",
"integrityImpact": "HIGH",
"privilegesRequired": "HIGH",
"scope": "CHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-79",
"description": "CWE-79: Improper Neutralization of Input During Web Page Generation (\u0027Cross-site Scripting\u0027)",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-04-21T01:45:55.492Z",
"orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"shortName": "GitHub_M"
},
"references": [
{
"name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fh99-wr77-pxq3",
"tags": [
"x_refsource_CONFIRM"
],
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fh99-wr77-pxq3"
},
{
"name": "https://github.com/freescout-help-desk/freescout/commit/5aa8d633216f65995e80a7d4a921b784acc94df4",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/freescout-help-desk/freescout/commit/5aa8d633216f65995e80a7d4a921b784acc94df4"
},
{
"name": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213"
}
],
"source": {
"advisory": "GHSA-fh99-wr77-pxq3",
"discovery": "UNKNOWN"
},
"title": "FreeScout Vulnerable to CSS Injection via Stored Style Tag in Mailbox Signature (CSRF Token Exfiltration)"
}
},
"cveMetadata": {
"assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"assignerShortName": "GitHub_M",
"cveId": "CVE-2026-40497",
"datePublished": "2026-04-21T01:45:55.492Z",
"dateReserved": "2026-04-13T19:50:42.115Z",
"dateUpdated": "2026-04-21T13:25:21.103Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2"
}
}
}
Drag nodes to arrange them. Double-click a related vulnerability to open it, or a source to visit its link. The Physics button on the left tunes the layout and the simulation; the legend at the bottom left hides or shows nodes by kind and by sighting type.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Vulnerability timeline
Sightings and recorded dates, grouped by day · UTC
How durations are calculated
Following the VTEM framework (Black Hat USA 2015), time to patch starts when the vendor or a coordinator was informed, total time to patch at discovery, and disclosure to patch at public disclosure; vendor response time runs from the report to its acknowledgement. Time to exploit and time unpatched start at the earliest discovery or report, falling back to public disclosure. Unpatched time ends at the first recorded patch, or the calculation time when no patch is recorded. Exploitation to patch shows the interval between those two events; a published proof of concept is a public exploit, not exploitation.
Each result shows its source dates. A negative interval means the end event came first; when date-only inputs leave the order open, the result says so. Date-only inputs are approximate. The earliest evidence wins: KEV report dates and sightings are labelled as such. Records describing another vulnerability are listed but never calculated from, and a PoC alone does not establish exploitation. Missing patch evidence does not prove that no patch exists. Filters below change the event list only.
Loading timeline…
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.