CVE-2024-4879 (GCVE-0-2024-4879)
Vulnerability from cvelistv5 – Published: 2024-07-10 16:16 – Updated: 2025-10-21 22:55Title
Jelly Template Injection Vulnerability in ServiceNow UI Macros
Summary
ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
Severity
9.8 (Critical)
SSVC
Exploitation: active
Automatable: yes
Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2024-07-29 18:58 UTC
CWE
- CWE-1287 - Improper Validation of Specified Type of Input
Assigner
References
4 references
Impacted products
2 products
| Vendor | Product | Version | CPE status | |
|---|---|---|---|---|
| ServiceNow | Now Platform |
Affected:
0 , < Utah Patch 10 Hot Fix 3
(custom)
Affected: 0 , < Utah Patch 10a Hot Fix 2 (custom) Affected: 0 , < Vancouver Patch 6 Hot Fix 2 (custom) Affected: 0 , < Vancouver Patch 7 Hot Fix 3b (custom) Affected: 0 , < Vancouver Patch 8 Hot Fix 4 (custom) Affected: 0 , < Vancouver Patch 9 (custom) Affected: 0 , < Vancouver Patch 10 (custom) Affected: 0 , < Washington DC Patch 1 Hot Fix 2b (custom) Affected: 0 , < Washington DC Patch 2 Hot Fix 2 (custom) Affected: 0 , < Washington DC Patch 3 Hot Fix 1 (custom) Affected: 0 , < Washington DC Patch 4 (custom) |
guessed | |
| servicenow | servicenow |
Affected:
0 , < utah_patch_10_hot_fix_3
(custom)
Affected: 0 , < utah_patch_10a_hot_fix_2 (custom) Affected: 0 , < vancouver_patch_6_hot_fix_2 (custom) Affected: 0 , < vancouver_patch_7_hot_fix_3b (custom) Affected: 0 , < vancouver_patch_8_hot_fix_4 (custom) Affected: 0 , < vancouver_patch_9 (custom) Affected: 0 , < vancouver_patch_10 (custom) Affected: 0 , < washington_dc_patch_1_hot_fix_2b (custom) Affected: 0 , < washington_dc_patch_2_hot_fix_2 (custom) Affected: 0 , < washington_dc_patch_3_hot_fix_1 (custom) Affected: 0 , < washington_dc_patch_4 (custom) cpe:2.3:a:servicenow:servicenow:*:*:*:*:*:*:*:* |
CISA
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 4726d11a-f0ce-49f8-b652-feb00eb5eb0c
Exploited: Yes
Timestamps
First Seen: 2024-07-29
Asserted: 2024-07-29
Scope
Notes: ServiceNow Improper Input Validation Vulnerability | Affected: ServiceNow / Utah, Vancouver, and Washington DC Now Platform | Description: ServiceNow Utah, Vancouver, and Washington DC Now Platform releases contain a jelly template injection vulnerability in UI macros. An unauthenticated user could exploit this vulnerability to execute code remotely. | Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable. | Due date: 2024-08-19 | Known ransomware campaign use (KEV): Unknown | Notes (KEV): https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154; https://nvd.nist.gov/vuln/detail/CVE-2024-4879
Evidence
Type: Vendor Report
Signal: Successful Exploitation
Confidence: 80%
Source: cisa-kev
Details
| Cwes | CWE-1287 |
|---|---|
| Feed | CISA Known Exploited Vulnerabilities Catalog |
| Product | Utah, Vancouver, and Washington DC Now Platform |
| Due Date | 2024-08-19 |
| Date Added | 2024-07-29 |
| Vendorproject | ServiceNow |
| Vulnerabilityname | ServiceNow Improper Input Validation Vulnerability |
| Knownransomwarecampaignuse | Unknown |
References
Created: 2026-02-02 13:24 UTC
| Updated: 2026-11-04 13:02 UTC
Previdian
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 91ee8e99-f09f-4101-a4dc-0f5546d52a2d
Exploited: Yes
Timestamps
First Seen: 2024-07-29
Asserted: 2024-07-29
Scope
Notes: KEVIntel entry: Jelly Template Injection Vulnerability in ServiceNow UI Macros | Affected: ServiceNow / Now Platform | CVSS: 9.3 (CRITICAL) | Used in malware: unknown | Not yet in CISA KEV: False
Evidence
Type: Public Report
Signal: Successful Exploitation
Confidence: 70%
Source: kevintel
Details
| Feed | KEVIntel (kevintel.com) |
|---|---|
| Title | Jelly Template Injection Vulnerability in ServiceNow UI Macros |
| Vendor | ServiceNow |
| Product | Now Platform |
| Added Date | 2024-07-29T00:00:00.000Z |
| Cvss Score | 9.3 |
| Epss Score | None |
| Cvss Severity | CRITICAL |
| Epss Percentile | None |
| Used In Malware | unknown |
| Ahead Of Cisa Kev | None |
| Not Yet In Cisa Kev | False |
References
Created: 2026-06-23 11:14 UTC
| Updated: 2026-06-23 11:14 UTC
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"url": "https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit"
}
],
"source": {
"discovery": "UNKNOWN"
},
"title": "Jelly Template Injection Vulnerability in ServiceNow UI Macros",
"x_generator": {
"engine": "Vulnogram 0.2.0"
}
}
},
"cveMetadata": {
"assignerOrgId": "303448ea-6ef3-4077-ad29-5c9bf253c375",
"assignerShortName": "SN",
"cveId": "CVE-2024-4879",
"datePublished": "2024-07-10T16:16:39.926Z",
"dateReserved": "2024-05-14T17:39:41.655Z",
"dateUpdated": "2025-10-21T22:55:49.702Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.1"
}
}
}
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Drag nodes to arrange them. Double-click a related vulnerability to open it, or a source to visit its link. The Physics button on the left tunes the layout and the simulation; the legend at the bottom left hides or shows nodes by kind and by sighting type.
Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Vulnerability timeline
Sightings and recorded dates, grouped by day · UTC
How durations are calculated
Following the VTEM framework (Black Hat USA 2015), time to patch starts when the vendor or a coordinator was informed, total time to patch at discovery, and disclosure to patch at public disclosure; vendor response time runs from the report to its acknowledgement. Time to exploit and time unpatched start at the earliest discovery or report, falling back to public disclosure. Unpatched time ends at the first recorded patch, or the calculation time when no patch is recorded. Exploitation to patch shows the interval between those two events; a published proof of concept is a public exploit, not exploitation.
Each result shows its source dates. A negative interval means the end event came first; when date-only inputs leave the order open, the result says so. Date-only inputs are approximate. The earliest evidence wins: KEV report dates and sightings are labelled as such. Records describing another vulnerability are listed but never calculated from, and a PoC alone does not establish exploitation. Missing patch evidence does not prove that no patch exists. Filters below change the event list only.
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The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the
vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base
model, served locally by ML-Gateway.
They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
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Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.