CVE-2023-38056 (GCVE-0-2023-38056)

Vulnerability from cvelistv5 – Published: 2023-07-24 08:27 – Updated: 2024-10-23 17:49
VLAI
Title
Code execution via System Configuration
Summary
Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
SSVC
Exploitation: none Automatable: no Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2024-10-23 17:47 UTC
CWE
  • CWE-78 - Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')
Impacted products
Vendor Product Version CPE status
OTRS AG OTRS Affected: 7.0.x , < 7.0.45 (Patch)
Affected: 8.0.x , < 8.0.35 (Patch)
guessed Create a notification for this product.
OTRS AG ((OTRS)) Community Edition Affected: 6.0.1 , ≤ 6.0.34 (All)
guessed Create a notification for this product.
Date Public
2023-07-24 07:00
Show details on NVD website

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