Vulnerability-Lookup

CNVD-2025-21032

Vulnerability from cnvd - Published: 2025-09-11

Title

Freescout set函数反序列化漏洞

Description

FreeScout是一款基于PHP Laravel框架构建的开源帮助台系统，旨在为用户提供类似Zendesk或Help Scout的功能，但无需牺牲隐私或自由度。 Freescout 存在反序列化漏洞，该漏洞源于通过set函数，可以传递一个带有序列化对象的字符串，当通过get方法获取选项时，将会发生反序列化，攻击者可利用该漏洞导致任意代码执行。

Severity

高

Patch Name

Freescout set函数反序列化漏洞的补丁

Patch Description

Formal description

目前厂商已发布升级程序修复该安全问题，详情见厂商官网： https://freescout.net/

Reference

https://github.com/freescout-help-desk/freescout/commit/f7548a7076a0b6e109001069d6be223fbd96c61e

Impacted products

Name
Freescout Freescout <1.8.178

Show details on source website

JSON

To clipboard

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2025-48389",
      "cveUrl": "https://nvd.nist.gov/vuln/detail/CVE-2025-48389"
    }
  },
  "description": "FreeScout\u662f\u4e00\u6b3e\u57fa\u4e8ePHP Laravel\u6846\u67b6\u6784\u5efa\u7684\u5f00\u6e90\u5e2e\u52a9\u53f0\u7cfb\u7edf\uff0c\u65e8\u5728\u4e3a\u7528\u6237\u63d0\u4f9b\u7c7b\u4f3cZendesk\u6216Help Scout\u7684\u529f\u80fd\uff0c\u4f46\u65e0\u9700\u727a\u7272\u9690\u79c1\u6216\u81ea\u7531\u5ea6\u3002\n\nFreescout \u5b58\u5728\u53cd\u5e8f\u5217\u5316\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u901a\u8fc7set\u51fd\u6570\uff0c\u53ef\u4ee5\u4f20\u9012\u4e00\u4e2a\u5e26\u6709\u5e8f\u5217\u5316\u5bf9\u8c61\u7684\u5b57\u7b26\u4e32\uff0c\u5f53\u901a\u8fc7get\u65b9\u6cd5\u83b7\u53d6\u9009\u9879\u65f6\uff0c\u5c06\u4f1a\u53d1\u751f\u53cd\u5e8f\u5217\u5316\uff0c\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u5bfc\u81f4\u4efb\u610f\u4ee3\u7801\u6267\u884c\u3002",
  "formalWay": "\u76ee\u524d\u5382\u5546\u5df2\u53d1\u5e03\u5347\u7ea7\u7a0b\u5e8f\u4fee\u590d\u8be5\u5b89\u5168\u95ee\u9898\uff0c\u8be6\u60c5\u89c1\u5382\u5546\u5b98\u7f51\uff1a\r\nhttps://freescout.net/",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2025-21032",
  "openTime": "2025-09-11",
  "patchDescription": "FreeScout\u662f\u4e00\u6b3e\u57fa\u4e8ePHP Laravel\u6846\u67b6\u6784\u5efa\u7684\u5f00\u6e90\u5e2e\u52a9\u53f0\u7cfb\u7edf\uff0c\u65e8\u5728\u4e3a\u7528\u6237\u63d0\u4f9b\u7c7b\u4f3cZendesk\u6216Help Scout\u7684\u529f\u80fd\uff0c\u4f46\u65e0\u9700\u727a\u7272\u9690\u79c1\u6216\u81ea\u7531\u5ea6\u3002\r\n\r\nFreescout \u5b58\u5728\u53cd\u5e8f\u5217\u5316\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u901a\u8fc7set\u51fd\u6570\uff0c\u53ef\u4ee5\u4f20\u9012\u4e00\u4e2a\u5e26\u6709\u5e8f\u5217\u5316\u5bf9\u8c61\u7684\u5b57\u7b26\u4e32\uff0c\u5f53\u901a\u8fc7get\u65b9\u6cd5\u83b7\u53d6\u9009\u9879\u65f6\uff0c\u5c06\u4f1a\u53d1\u751f\u53cd\u5e8f\u5217\u5316\uff0c\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u5bfc\u81f4\u4efb\u610f\u4ee3\u7801\u6267\u884c\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "Freescout set\u51fd\u6570\u53cd\u5e8f\u5217\u5316\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": "Freescout Freescout \u003c1.8.178"
  },
  "referenceLink": "https://github.com/freescout-help-desk/freescout/commit/f7548a7076a0b6e109001069d6be223fbd96c61e",
  "serverity": "\u9ad8",
  "submitTime": "2025-06-11",
  "title": "Freescout set\u51fd\u6570\u53cd\u5e8f\u5217\u5316\u6f0f\u6d1e"
}

CVE-2025-48389 (GCVE-0-2025-48389)

Vulnerability from cvelistv5 – Published: 2025-05-29 15:12 – Updated: 2025-05-30 22:03

Title

FreeScout Vulnerable to Deserialization of Untrusted Data

Summary

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178.

Severity

8.6 (High)


                        
                          CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N

SSVC

Exploitation: none Automatable: no Technical Impact: total

CISA Coordinator · CISA-ADP (v2.0.3)

Decision recorded 2025-05-30 14:43 UTC

CWE

CWE-502 - Deserialization of Untrusted Data

Assigner

GitHub_M CNA under the mitre root

CNA scorecard C 72/100 over 7761 records in the last 180 days details

References

2 references

URL	Tags
https://github.com/freescout-help-desk/freescout/…	x_refsource_CONFIRM
https://github.com/freescout-help-desk/freescout/…	x_refsource_MISC

Impacted products

1 product

Vendor	Product	Version
freescout-help-desk	freescout	Affected: < 1.8.178

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2025-48389",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-05-30T14:43:24.422228Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-05-30T22:03:18.131Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "freescout",
          "vendor": "freescout-help-desk",
          "versions": [
            {
              "status": "affected",
              "version": "\u003c 1.8.178"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178."
        }
      ],
      "metrics": [
        {
          "cvssV4_0": {
            "attackComplexity": "LOW",
            "attackRequirements": "NONE",
            "attackVector": "NETWORK",
            "baseScore": 8.6,
            "baseSeverity": "HIGH",
            "privilegesRequired": "HIGH",
            "subAvailabilityImpact": "NONE",
            "subConfidentialityImpact": "NONE",
            "subIntegrityImpact": "NONE",
            "userInteraction": "NONE",
            "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N",
            "version": "4.0",
            "vulnAvailabilityImpact": "LOW",
            "vulnConfidentialityImpact": "HIGH",
            "vulnIntegrityImpact": "HIGH"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-502",
              "description": "CWE-502: Deserialization of Untrusted Data",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-05-29T15:12:16.578Z",
        "orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
        "shortName": "GitHub_M"
      },
      "references": [
        {
          "name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jmpv-8q3h-2m8v",
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jmpv-8q3h-2m8v"
        },
        {
          "name": "https://github.com/freescout-help-desk/freescout/commit/f7548a7076a0b6e109001069d6be223fbd96c61e",
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://github.com/freescout-help-desk/freescout/commit/f7548a7076a0b6e109001069d6be223fbd96c61e"
        }
      ],
      "source": {
        "advisory": "GHSA-jmpv-8q3h-2m8v",
        "discovery": "UNKNOWN"
      },
      "title": "FreeScout Vulnerable to Deserialization of Untrusted Data"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
    "assignerShortName": "GitHub_M",
    "cveId": "CVE-2025-48389",
    "datePublished": "2025-05-29T15:12:16.578Z",
    "dateReserved": "2025-05-19T15:46:00.398Z",
    "dateUpdated": "2025-05-30T22:03:18.131Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Vulnerability timeline

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The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

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