Vulnerability-Lookup

CNVD-2020-22254

Vulnerability from cnvd - Published: 2020-04-10

Title

Deskpro存在未明漏洞（CNVD-2020-22254）

Description

Deskpro是一个帮助台软件解决方案，可以帮助公司跨多个渠道管理与客户和用户群的沟通。 Deskpro存在安全漏洞，攻击者可利用该漏洞泄漏票证身份验证代码，从而可以对票证进行更改。

Severity

中

Patch Name

Deskpro存在未明漏洞（CNVD-2020-22254）的补丁

Patch Description

Deskpro是一个帮助台软件解决方案，可以帮助公司跨多个渠道管理与客户和用户群的沟通。 Deskpro存在安全漏洞，攻击者可利用该漏洞泄漏票证身份验证代码，从而可以对票证进行更改。目前，供应商发布了安全公告及相关补丁信息，修复了此漏洞。

Formal description

目前厂商已发布升级补丁以修复漏洞，补丁获取链接： https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update

Reference

https://nvd.nist.gov/vuln/detail/CVE-2020-11466

Impacted products

Name
Deskpro Deskpro <2019.8.0

Show details on source website

JSON

To clipboard

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2020-11466"
    }
  },
  "description": "Deskpro\u662f\u4e00\u4e2a\u5e2e\u52a9\u53f0\u8f6f\u4ef6\u89e3\u51b3\u65b9\u6848\uff0c\u53ef\u4ee5\u5e2e\u52a9\u516c\u53f8\u8de8\u591a\u4e2a\u6e20\u9053\u7ba1\u7406\u4e0e\u5ba2\u6237\u548c\u7528\u6237\u7fa4\u7684\u6c9f\u901a\u3002\n\nDeskpro\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\uff0c\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u6cc4\u6f0f\u7968\u8bc1\u8eab\u4efd\u9a8c\u8bc1\u4ee3\u7801\uff0c\u4ece\u800c\u53ef\u4ee5\u5bf9\u7968\u8bc1\u8fdb\u884c\u66f4\u6539\u3002",
  "formalWay": "\u76ee\u524d\u5382\u5546\u5df2\u53d1\u5e03\u5347\u7ea7\u8865\u4e01\u4ee5\u4fee\u590d\u6f0f\u6d1e\uff0c\u8865\u4e01\u83b7\u53d6\u94fe\u63a5\uff1a\r\nhttps://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2020-22254",
  "openTime": "2020-04-10",
  "patchDescription": "Deskpro\u662f\u4e00\u4e2a\u5e2e\u52a9\u53f0\u8f6f\u4ef6\u89e3\u51b3\u65b9\u6848\uff0c\u53ef\u4ee5\u5e2e\u52a9\u516c\u53f8\u8de8\u591a\u4e2a\u6e20\u9053\u7ba1\u7406\u4e0e\u5ba2\u6237\u548c\u7528\u6237\u7fa4\u7684\u6c9f\u901a\u3002\r\n\r\nDeskpro\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\uff0c\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u6cc4\u6f0f\u7968\u8bc1\u8eab\u4efd\u9a8c\u8bc1\u4ee3\u7801\uff0c\u4ece\u800c\u53ef\u4ee5\u5bf9\u7968\u8bc1\u8fdb\u884c\u66f4\u6539\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "Deskpro\u5b58\u5728\u672a\u660e\u6f0f\u6d1e\uff08CNVD-2020-22254\uff09\u7684\u8865\u4e01",
  "products": {
    "product": "Deskpro Deskpro \u003c2019.8.0"
  },
  "referenceLink": "https://nvd.nist.gov/vuln/detail/CVE-2020-11466",
  "serverity": "\u4e2d",
  "submitTime": "2020-04-02",
  "title": "Deskpro\u5b58\u5728\u672a\u660e\u6f0f\u6d1e\uff08CNVD-2020-22254\uff09"
}

CVE-2020-11466 (GCVE-0-2020-11466)

Vulnerability from cvelistv5 – Published: 2020-04-01 20:51 – Updated: 2024-08-04 11:28

Summary

An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.

Severity ?

7.6 (High)


                        
                          CVSS:3.0/AC:L/AV:N/A:L/C:H/I:L/PR:L/S:U/UI:N

CWE

Assigner

mitre

References

URL

Tags

	https://blog.redforce.io/attacking-helpdesks-part…	x_refsource_MISC
	https://support.deskpro.com/en/news/posts/deskpro…	x_refsource_MISC
	https://support.deskpro.com/en/news/posts/deskpro…	x_refsource_MISC

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T11:28:14.189Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/"
          },
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update"
          },
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user\u0027s privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket."
        }
      ],
      "metrics": [
        {
          "cvssV3_0": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "LOW",
            "baseScore": 7.6,
            "baseSeverity": "HIGH",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "LOW",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.0/AC:L/AV:N/A:L/C:H/I:L/PR:L/S:U/UI:N",
            "version": "3.0"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "n/a",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2020-04-01T20:51:37",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/"
        },
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update"
        },
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09"
        }
      ],
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
          "ID": "CVE-2020-11466",
          "STATE": "PUBLIC"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "n/a",
                      "version": {
                        "version_data": [
                          {
                            "version_value": "n/a"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "n/a"
              }
            ]
          }
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
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              "lang": "eng",
              "value": "An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user\u0027s privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket."
            }
          ]
        },
        "impact": {
          "cvss": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "LOW",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "LOW",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.0/AC:L/AV:N/A:L/C:H/I:L/PR:L/S:U/UI:N",
            "version": "3.0"
          }
        },
        "problemtype": {
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                  "value": "n/a"
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        },
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              "refsource": "MISC",
              "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/"
            },
            {
              "name": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update",
              "refsource": "MISC",
              "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update"
            },
            {
              "name": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09",
              "refsource": "MISC",
              "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09"
            }
          ]
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
    "assignerShortName": "mitre",
    "cveId": "CVE-2020-11466",
    "datePublished": "2020-04-01T20:51:37",
    "dateReserved": "2020-04-01T00:00:00",
    "dateUpdated": "2024-08-04T11:28:14.189Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

CNVD-2020-22254

CVE-2020-11466 (GCVE-0-2020-11466)

Tags

Sightings

Nomenclature