CNVD-2019-15930

Vulnerability from cnvd - Published: 2019-05-30
VLAI
Title
Open Ticket Request System和OTRSAppointmentCalendar跨站脚本漏洞
Description
Open Ticket Request System(OTRS)是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话,邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别,服务人员通过OTRS系统来跟踪和回复客户。OTRSAppointmentCalendar是OTRS的日历解决方案。 OTRS 7.0.x版本至7.0.6版本、6.0.x版本至6.0.17版本(社区版)和OTRSAppointmentCalendar 5.0.x版本至5.0.12版本存在跨站脚本漏洞。该漏洞源于WEB应用缺少对客户端数据的正确验证。攻击者可利用该漏洞执行客户端代码。
Severity
低
Patch Name
Open Ticket Request System和OTRSAppointmentCalendar跨站脚本漏洞的补丁
Patch Description
Open Ticket Request System(OTRS)是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话,邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别,服务人员通过OTRS系统来跟踪和回复客户。OTRSAppointmentCalendar是OTRS的日历解决方案。 OTRS 7.0.x版本至7.0.6版本、6.0.x版本至6.0.17版本(社区版)和OTRSAppointmentCalendar 5.0.x版本至5.0.12版本存在跨站脚本漏洞。该漏洞源于WEB应用缺少对客户端数据的正确验证。攻击者可利用该漏洞执行客户端代码。目前,供应商发布了安全公告及相关补丁信息,修复了此漏洞。
Formal description

厂商已发布了漏洞修复程序,请及时关注更新: https://community.otrs.com/security-advisory-2019-06-security-update-for-otrs-framework/

Reference
https://nvd.nist.gov/vuln/detail/CVE-2019-10066
Impacted products
Name
['OTRS Open Ticket Request System(OTRS) >=7.0.*,<=7.0.6', 'OTRS Open Ticket Request System(OTRS) >=6.0.*,<=6.0.17', 'OTRS OTRSAppointmentCalendar >=5.0.*,<=5.0.12']
Show details on source website

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2019-10066"
    }
  },
  "description": "Open Ticket Request System\uff08OTRS\uff09\u662f\u5fb7\u56fdOTRS\u96c6\u56e2\u7684\u4e00\u5957\u5f00\u6e90\u7f3a\u9677\u8ddf\u8e2a\u7ba1\u7406\u7cfb\u7edf\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u5c06\u7535\u8bdd\uff0c\u90ae\u4ef6\u7b49\u5404\u79cd\u6e20\u9053\u63d0\u4ea4\u8fdb\u6765\u7684\u670d\u52a1\u8bf7\u6c42\u5f52\u7c7b\u4e3a\u4e0d\u540c\u7684\u961f\u5217\u3001\u670d\u52a1\u7ea7\u522b\uff0c\u670d\u52a1\u4eba\u5458\u901a\u8fc7OTRS\u7cfb\u7edf\u6765\u8ddf\u8e2a\u548c\u56de\u590d\u5ba2\u6237\u3002OTRSAppointmentCalendar\u662fOTRS\u7684\u65e5\u5386\u89e3\u51b3\u65b9\u6848\u3002\n\nOTRS 7.0.x\u7248\u672c\u81f37.0.6\u7248\u672c\u30016.0.x\u7248\u672c\u81f36.0.17\u7248\u672c\uff08\u793e\u533a\u7248\uff09\u548cOTRSAppointmentCalendar 5.0.x\u7248\u672c\u81f35.0.12\u7248\u672c\u5b58\u5728\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e\u3002\u8be5\u6f0f\u6d1e\u6e90\u4e8eWEB\u5e94\u7528\u7f3a\u5c11\u5bf9\u5ba2\u6237\u7aef\u6570\u636e\u7684\u6b63\u786e\u9a8c\u8bc1\u3002\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u6267\u884c\u5ba2\u6237\u7aef\u4ee3\u7801\u3002",
  "discovererName": "unknow",
  "formalWay": "\u5382\u5546\u5df2\u53d1\u5e03\u4e86\u6f0f\u6d1e\u4fee\u590d\u7a0b\u5e8f\uff0c\u8bf7\u53ca\u65f6\u5173\u6ce8\u66f4\u65b0\uff1a\r\nhttps://community.otrs.com/security-advisory-2019-06-security-update-for-otrs-framework/",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2019-15930",
  "openTime": "2019-05-30",
  "patchDescription": "Open Ticket Request System\uff08OTRS\uff09\u662f\u5fb7\u56fdOTRS\u96c6\u56e2\u7684\u4e00\u5957\u5f00\u6e90\u7f3a\u9677\u8ddf\u8e2a\u7ba1\u7406\u7cfb\u7edf\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u5c06\u7535\u8bdd\uff0c\u90ae\u4ef6\u7b49\u5404\u79cd\u6e20\u9053\u63d0\u4ea4\u8fdb\u6765\u7684\u670d\u52a1\u8bf7\u6c42\u5f52\u7c7b\u4e3a\u4e0d\u540c\u7684\u961f\u5217\u3001\u670d\u52a1\u7ea7\u522b\uff0c\u670d\u52a1\u4eba\u5458\u901a\u8fc7OTRS\u7cfb\u7edf\u6765\u8ddf\u8e2a\u548c\u56de\u590d\u5ba2\u6237\u3002OTRSAppointmentCalendar\u662fOTRS\u7684\u65e5\u5386\u89e3\u51b3\u65b9\u6848\u3002\r\n\r\nOTRS 7.0.x\u7248\u672c\u81f37.0.6\u7248\u672c\u30016.0.x\u7248\u672c\u81f36.0.17\u7248\u672c\uff08\u793e\u533a\u7248\uff09\u548cOTRSAppointmentCalendar 5.0.x\u7248\u672c\u81f35.0.12\u7248\u672c\u5b58\u5728\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e\u3002\u8be5\u6f0f\u6d1e\u6e90\u4e8eWEB\u5e94\u7528\u7f3a\u5c11\u5bf9\u5ba2\u6237\u7aef\u6570\u636e\u7684\u6b63\u786e\u9a8c\u8bc1\u3002\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u6267\u884c\u5ba2\u6237\u7aef\u4ee3\u7801\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "Open Ticket Request System\u548cOTRSAppointmentCalendar\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": [
      "OTRS Open Ticket Request System\uff08OTRS\uff09 \u003e=7.0.*\uff0c\u003c=7.0.6",
      "OTRS Open Ticket Request System\uff08OTRS\uff09 \u003e=6.0.*\uff0c\u003c=6.0.17",
      "OTRS OTRSAppointmentCalendar  \u003e=5.0.*\uff0c\u003c=5.0.12"
    ]
  },
  "referenceLink": "https://nvd.nist.gov/vuln/detail/CVE-2019-10066",
  "serverity": "\u4f4e",
  "submitTime": "2019-04-28",
  "title": "Open Ticket Request System\u548cOTRSAppointmentCalendar\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e"
}



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