Vulnerability-Lookup

CNVD-2018-01634

Vulnerability from cnvd - Published: 2018-01-23

Title

Open Ticket Request System会话劫持漏洞

Description

Open Ticket Request System（OTRS）是德国OTRS集团的一套开源缺陷跟踪管理系统软件。该软件将电话，邮件等各种渠道提交进来的服务请求归类为不同的队列、服务级别，服务人员通过OTRS系统来跟踪和回复客户。 OTRS中存在安全漏洞。远程攻击者可借助特制的邮件利用该漏洞劫持Web会话，从而获取权限。

Severity

中

Patch Name

Open Ticket Request System会话劫持漏洞的补丁

Patch Description

Formal description

目前厂商已发布升级补丁以修复漏洞，补丁获取链接： https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/

Reference

https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb

Impacted products

Name
['OTRS Open Ticket Request System（OTRS） 4.0.;<4.0.28', 'OTRS Open Ticket Request System（OTRS） 5.0.;<5.0.26', 'OTRS Open Ticket Request System（OTRS） 6.0.*;<6.0.3']

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JSON

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{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2017-17476",
      "cveUrl": "http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-17476"
    }
  },
  "description": "Open Ticket Request System\uff08OTRS\uff09\u662f\u5fb7\u56fdOTRS\u96c6\u56e2\u7684\u4e00\u5957\u5f00\u6e90\u7f3a\u9677\u8ddf\u8e2a\u7ba1\u7406\u7cfb\u7edf\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u5c06\u7535\u8bdd\uff0c\u90ae\u4ef6\u7b49\u5404\u79cd\u6e20\u9053\u63d0\u4ea4\u8fdb\u6765\u7684\u670d\u52a1\u8bf7\u6c42\u5f52\u7c7b\u4e3a\u4e0d\u540c\u7684\u961f\u5217\u3001\u670d\u52a1\u7ea7\u522b\uff0c\u670d\u52a1\u4eba\u5458\u901a\u8fc7OTRS\u7cfb\u7edf\u6765\u8ddf\u8e2a\u548c\u56de\u590d\u5ba2\u6237\u3002\r\n\r\nOTRS\u4e2d\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\u3002\u8fdc\u7a0b\u653b\u51fb\u8005\u53ef\u501f\u52a9\u7279\u5236\u7684\u90ae\u4ef6\u5229\u7528\u8be5\u6f0f\u6d1e\u52ab\u6301Web\u4f1a\u8bdd\uff0c\u4ece\u800c\u83b7\u53d6\u6743\u9650\u3002",
  "discovererName": "unknwon",
  "formalWay": "\u76ee\u524d\u5382\u5546\u5df2\u53d1\u5e03\u5347\u7ea7\u8865\u4e01\u4ee5\u4fee\u590d\u6f0f\u6d1e\uff0c\u8865\u4e01\u83b7\u53d6\u94fe\u63a5\uff1a\r\nhttps://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2018-01634",
  "openTime": "2018-01-23",
  "patchDescription": "Open Ticket Request System\uff08OTRS\uff09\u662f\u5fb7\u56fdOTRS\u96c6\u56e2\u7684\u4e00\u5957\u5f00\u6e90\u7f3a\u9677\u8ddf\u8e2a\u7ba1\u7406\u7cfb\u7edf\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u5c06\u7535\u8bdd\uff0c\u90ae\u4ef6\u7b49\u5404\u79cd\u6e20\u9053\u63d0\u4ea4\u8fdb\u6765\u7684\u670d\u52a1\u8bf7\u6c42\u5f52\u7c7b\u4e3a\u4e0d\u540c\u7684\u961f\u5217\u3001\u670d\u52a1\u7ea7\u522b\uff0c\u670d\u52a1\u4eba\u5458\u901a\u8fc7OTRS\u7cfb\u7edf\u6765\u8ddf\u8e2a\u548c\u56de\u590d\u5ba2\u6237\u3002\r\n\r\nOTRS\u4e2d\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\u3002\u8fdc\u7a0b\u653b\u51fb\u8005\u53ef\u501f\u52a9\u7279\u5236\u7684\u90ae\u4ef6\u5229\u7528\u8be5\u6f0f\u6d1e\u52ab\u6301Web\u4f1a\u8bdd\uff0c\u4ece\u800c\u83b7\u53d6\u6743\u9650\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "Open Ticket Request System\u4f1a\u8bdd\u52ab\u6301\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": [
      "OTRS Open Ticket Request System\uff08OTRS\uff09 4.0.*;\u003c4.0.28",
      "OTRS Open Ticket Request System\uff08OTRS\uff09 5.0.*;\u003c5.0.26",
      "OTRS Open Ticket Request System\uff08OTRS\uff09 6.0.*;\u003c6.0.3"
    ]
  },
  "referenceLink": "https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb",
  "serverity": "\u4e2d",
  "submitTime": "2017-12-26",
  "title": "Open Ticket Request System\u4f1a\u8bdd\u52ab\u6301\u6f0f\u6d1e"
}

CVE-2017-17476 (GCVE-0-2017-17476)

Vulnerability from cvelistv5 – Published: 2017-12-20 17:00 – Updated: 2024-08-05 20:51

Summary

Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.

Severity

No CVSS data available.

CWE

Assigner

mitre

References

6 references

URL	Tags
https://github.com/OTRS/otrs/commit/720c73fbf53e4…	x_refsource_CONFIRM
https://www.otrs.com/security-advisory-2017-10-se…	x_refsource_CONFIRM
https://github.com/OTRS/otrs/commit/36e3be99cfe8a…	x_refsource_CONFIRM
https://www.debian.org/security/2017/dsa-4069	vendor-advisoryx_refsource_DEBIAN
https://lists.debian.org/debian-lts-announce/2017…	mailing-listx_refsource_MLIST
https://github.com/OTRS/otrs/commit/26707eaaa7916…	x_refsource_CONFIRM

Date Public

2017-12-19 00:00

Show details on NVD website

JSON

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{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-05T20:51:31.543Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
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            "url": "https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953"
          },
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            "url": "https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/"
          },
          {
            "tags": [
              "x_refsource_CONFIRM",
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            ],
            "url": "https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc"
          },
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            "name": "DSA-4069",
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          },
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            "tags": [
              "mailing-list",
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              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html"
          },
          {
            "tags": [
              "x_refsource_CONFIRM",
              "x_transferred"
            ],
            "url": "https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb"
          }
        ],
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      }
    ],
    "cna": {
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      ],
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        }
      ],
      "problemTypes": [
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            {
              "description": "n/a",
              "lang": "en",
              "type": "text"
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      "providerMetadata": {
        "dateUpdated": "2018-02-02T10:57:01.000Z",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
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          "url": "https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953"
        },
        {
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/"
        },
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          "tags": [
            "x_refsource_CONFIRM"
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        },
        {
          "name": "DSA-4069",
          "tags": [
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        },
        {
          "name": "[debian-lts-announce] 20171220 [SECURITY] [DLA 1215-1] otrs2 security update",
          "tags": [
            "mailing-list",
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          ],
          "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html"
        },
        {
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb"
        }
      ],
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
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        "affects": {
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            "vendor_data": [
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                "product": {
                  "product_data": [
                    {
                      "product_name": "n/a",
                      "version": {
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            },
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            },
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            },
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  "cveMetadata": {
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}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

CNVD-2018-01634

CVE-2017-17476 (GCVE-0-2017-17476)

Tags

Sightings

Nomenclature