Vulnerability-Lookup

BDU:2022-04032

Vulnerability from fstec - Published: 01.09.2021

Title

Уязвимость реализации интерфейса REST API программных средств для службы технической поддержки Zoho ManageEngine ServiceDesk Plus, позволяющая нарушителю обойти существующие ограничения безопасности

Description

Уязвимость реализации интерфейса REST API программных средств для службы технической поддержки Zoho ManageEngine ServiceDesk Plus связана с недостатками процедуры аутентификации. Эксплуатация уязвимости может позволить нарушителю, действующему удалённо, обойти существующие ограничения безопасности

Severity ?


                    
                      AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Vendor

ZOHO Corp.

Software Name

ManageEngine ServiceDesk Plus

Software Version

до 11.311302 (ManageEngine ServiceDesk Plus)

Possible Mitigations

Использование рекомендаций: https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302

Reference

https://www.manageengine.com https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302 https://www.cisa.gov/sites/default/files/csv/known_exploited_vulnerabilities.csv

CWE

CWE-287

JSON

To clipboard

{
  "CVSS 2.0": "AV:N/AC:L/Au:N/C:C/I:C/A:C",
  "CVSS 3.0": "AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
  "CVSS 4.0": null,
  "remediation_\u0418\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440": null,
  "remediation_\u041d\u0430\u0438\u043c\u0435\u043d\u043e\u0432\u0430\u043d\u0438\u0435": null,
  "\u0412\u0435\u043d\u0434\u043e\u0440 \u041f\u041e": "ZOHO Corp.",
  "\u0412\u0435\u0440\u0441\u0438\u044f \u041f\u041e": "\u0434\u043e 11.311302 (ManageEngine ServiceDesk Plus)",
  "\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u044b\u0435 \u043c\u0435\u0440\u044b \u043f\u043e \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044e": "\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435 \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0430\u0446\u0438\u0439:\nhttps://www.manageengine.com/products/service-desk/on-premises/readme.html#11302",
  "\u0414\u0430\u0442\u0430 \u0432\u044b\u044f\u0432\u043b\u0435\u043d\u0438\u044f": "01.09.2021",
  "\u0414\u0430\u0442\u0430 \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0435\u0433\u043e \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u044f": "24.09.2024",
  "\u0414\u0430\u0442\u0430 \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0438": "01.07.2022",
  "\u0418\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440": "BDU:2022-04032",
  "\u0418\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440\u044b \u0434\u0440\u0443\u0433\u0438\u0445 \u0441\u0438\u0441\u0442\u0435\u043c \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u0439 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "CVE-2021-37415",
  "\u0418\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043e\u0431 \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0430",
  "\u041a\u043b\u0430\u0441\u0441 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u043a\u043e\u0434\u0430",
  "\u041d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 \u041f\u041e": "ManageEngine ServiceDesk Plus",
  "\u041d\u0430\u0438\u043c\u0435\u043d\u043e\u0432\u0430\u043d\u0438\u0435 \u041e\u0421 \u0438 \u0442\u0438\u043f \u0430\u043f\u043f\u0430\u0440\u0430\u0442\u043d\u043e\u0439 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u044b": null,
  "\u041d\u0430\u0438\u043c\u0435\u043d\u043e\u0432\u0430\u043d\u0438\u0435 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u0440\u0435\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u0438 \u0438\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441\u0430 REST API \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u044b\u0445 \u0441\u0440\u0435\u0434\u0441\u0442\u0432 \u0434\u043b\u044f \u0441\u043b\u0443\u0436\u0431\u044b \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 Zoho ManageEngine ServiceDesk Plus, \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u044e\u0449\u0430\u044f \u043d\u0430\u0440\u0443\u0448\u0438\u0442\u0435\u043b\u044e \u043e\u0431\u043e\u0439\u0442\u0438 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0435 \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d\u0438\u044f \u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438",
  "\u041d\u0430\u043b\u0438\u0447\u0438\u0435 \u044d\u043a\u0441\u043f\u043b\u043e\u0439\u0442\u0430": "\u0421\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442",
  "\u041e\u043f\u0438\u0441\u0430\u043d\u0438\u0435 \u043e\u0448\u0438\u0431\u043a\u0438 CWE": "\u041d\u0435\u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u0430\u044f \u0430\u0443\u0442\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u044f (CWE-287)",
  "\u041e\u043f\u0438\u0441\u0430\u043d\u0438\u0435 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u0440\u0435\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u0438 \u0438\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441\u0430 REST API \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u044b\u0445 \u0441\u0440\u0435\u0434\u0441\u0442\u0432 \u0434\u043b\u044f \u0441\u043b\u0443\u0436\u0431\u044b \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 Zoho ManageEngine ServiceDesk Plus \u0441\u0432\u044f\u0437\u0430\u043d\u0430 \u0441 \u043d\u0435\u0434\u043e\u0441\u0442\u0430\u0442\u043a\u0430\u043c\u0438 \u043f\u0440\u043e\u0446\u0435\u0434\u0443\u0440\u044b \u0430\u0443\u0442\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u0438. \u042d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u044f \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438 \u043c\u043e\u0436\u0435\u0442 \u043f\u043e\u0437\u0432\u043e\u043b\u0438\u0442\u044c \u043d\u0430\u0440\u0443\u0448\u0438\u0442\u0435\u043b\u044e, \u0434\u0435\u0439\u0441\u0442\u0432\u0443\u044e\u0449\u0435\u043c\u0443 \u0443\u0434\u0430\u043b\u0451\u043d\u043d\u043e, \u043e\u0431\u043e\u0439\u0442\u0438 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0435 \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d\u0438\u044f \u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438",
  "\u041f\u043e\u0441\u043b\u0435\u0434\u0441\u0442\u0432\u0438\u044f \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u0438 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": null,
  "\u041f\u0440\u043e\u0447\u0430\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f": null,
  "\u0421\u0432\u044f\u0437\u044c \u0441 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u0430\u043c\u0438 \u0418\u0411": "\u0414\u0430",
  "\u0421\u043e\u0441\u0442\u043e\u044f\u043d\u0438\u0435 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u041e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043d\u0430",
  "\u0421\u043f\u043e\u0441\u043e\u0431 \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044f": "\u041e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0433\u043e \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f",
  "\u0421\u043f\u043e\u0441\u043e\u0431 \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u0438": "\u041d\u0430\u0440\u0443\u0448\u0435\u043d\u0438\u0435 \u0430\u0443\u0442\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u0438",
  "\u0421\u0441\u044b\u043b\u043a\u0438 \u043d\u0430 \u0438\u0441\u0442\u043e\u0447\u043d\u0438\u043a\u0438": "https://www.manageengine.com\nhttps://www.manageengine.com/products/service-desk/on-premises/readme.html#11302\nhttps://www.cisa.gov/sites/default/files/csv/known_exploited_vulnerabilities.csv",
  "\u0421\u0442\u0430\u0442\u0443\u0441 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u041f\u043e\u0434\u0442\u0432\u0435\u0440\u0436\u0434\u0435\u043d\u0430 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u043c",
  "\u0422\u0438\u043f \u041f\u041e": "\u041f\u0440\u0438\u043a\u043b\u0430\u0434\u043d\u043e\u0435 \u041f\u041e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0445 \u0441\u0438\u0441\u0442\u0435\u043c",
  "\u0422\u0438\u043f \u043e\u0448\u0438\u0431\u043a\u0438 CWE": "CWE-287",
  "\u0423\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u041a\u0440\u0438\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0439 \u0443\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 (\u0431\u0430\u0437\u043e\u0432\u0430\u044f \u043e\u0446\u0435\u043d\u043a\u0430 CVSS 2.0 \u0441\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 10)\n\u041a\u0440\u0438\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0439 \u0443\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 (\u0431\u0430\u0437\u043e\u0432\u0430\u044f \u043e\u0446\u0435\u043d\u043a\u0430 CVSS 3.0 \u0441\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 9,8)"
}

CVE-2021-37415 (GCVE-0-2021-37415)

Vulnerability from cvelistv5 – Published: 2021-09-01 05:29 – Updated: 2025-10-21 23:25

Summary

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.

Severity ?

9.8 (Critical)


                        
                          CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

CWE

Assigner

mitre

References

URL

Tags

	https://www.manageengine.com	x_refsource_MISC
	https://www.manageengine.com/products/service-des…	x_refsource_CONFIRM

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T01:16:04.028Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://www.manageengine.com"
          },
          {
            "tags": [
              "x_refsource_CONFIRM",
              "x_transferred"
            ],
            "url": "https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302"
          }
        ],
        "title": "CVE Program Container"
      },
      {
        "metrics": [
          {
            "cvssV3_1": {
              "attackComplexity": "LOW",
              "attackVector": "NETWORK",
              "availabilityImpact": "HIGH",
              "baseScore": 9.8,
              "baseSeverity": "CRITICAL",
              "confidentialityImpact": "HIGH",
              "integrityImpact": "HIGH",
              "privilegesRequired": "NONE",
              "scope": "UNCHANGED",
              "userInteraction": "NONE",
              "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
              "version": "3.1"
            }
          },
          {
            "other": {
              "content": {
                "id": "CVE-2021-37415",
                "options": [
                  {
                    "Exploitation": "active"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-02-14T21:13:15.974037Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          },
          {
            "other": {
              "content": {
                "dateAdded": "2021-12-01",
                "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415"
              },
              "type": "kev"
            }
          }
        ],
        "problemTypes": [
          {
            "descriptions": [
              {
                "cweId": "CWE-306",
                "description": "CWE-306 Missing Authentication for Critical Function",
                "lang": "en",
                "type": "CWE"
              }
            ]
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-10-21T23:25:35.777Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "references": [
          {
            "tags": [
              "government-resource"
            ],
            "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415"
          }
        ],
        "timeline": [
          {
            "lang": "en",
            "time": "2021-12-01T00:00:00.000Z",
            "value": "CVE-2021-37415 added to CISA KEV"
          }
        ],
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication."
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "n/a",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2021-09-01T05:29:11.000Z",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://www.manageengine.com"
        },
        {
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302"
        }
      ],
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
          "ID": "CVE-2021-37415",
          "STATE": "PUBLIC"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "n/a",
                      "version": {
                        "version_data": [
                          {
                            "version_value": "n/a"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "n/a"
              }
            ]
          }
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "eng",
              "value": "Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication."
            }
          ]
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "eng",
                  "value": "n/a"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://www.manageengine.com",
              "refsource": "MISC",
              "url": "https://www.manageengine.com"
            },
            {
              "name": "https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302",
              "refsource": "CONFIRM",
              "url": "https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302"
            }
          ]
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
    "assignerShortName": "mitre",
    "cveId": "CVE-2021-37415",
    "datePublished": "2021-09-01T05:29:11.000Z",
    "dateReserved": "2021-07-23T00:00:00.000Z",
    "dateUpdated": "2025-10-21T23:25:35.777Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

BDU:2022-04032

CVE-2021-37415 (GCVE-0-2021-37415)

Tags

Sightings

Nomenclature