CVE-2026-53591 (GCVE-0-2026-53591)

Vulnerability from cvelistv5 – Published: 2026-07-20 19:47 – Updated: 2026-07-20 20:15
VLAI
Title
FreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypass in FetchEmails
Summary
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix.
SSVC
Exploitation: poc Automatable: yes Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-07-20 20:15 UTC
CWE
  • CWE-287 - Improper Authentication
Assigner
GitHub_M CNA under the mitre root
CNA scorecard C 72/100 over 7886 records in the last 180 days details
References
Impacted products
Vendor Product Version CPE status
freescout-help-desk freescout Affected: < 1.8.223
guessed Create a notification for this product.
Show details on NVD website

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2026-53591",
                "options": [
                  {
                    "Exploitation": "poc"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-07-20T20:15:06.613729Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2026-07-20T20:15:26.874Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "references": [
          {
            "tags": [
              "exploit"
            ],
            "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx"
          }
        ],
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "freescout",
          "vendor": "freescout-help-desk",
          "versions": [
            {
              "status": "affected",
              "version": "\u003c 1.8.223"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "FreeScout is a free help desk and shared inbox built with PHP\u0027s Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk\u0027s public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker\u0027s identity. Version 1.8.223 contains a fix."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "LOW",
            "baseScore": 8.6,
            "baseSeverity": "HIGH",
            "confidentialityImpact": "LOW",
            "integrityImpact": "HIGH",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:L",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-287",
              "description": "CWE-287: Improper Authentication",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2026-07-20T19:47:18.338Z",
        "orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
        "shortName": "GitHub_M"
      },
      "references": [
        {
          "name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx",
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx"
        }
      ],
      "source": {
        "advisory": "GHSA-8vm3-wwq4-ggfx",
        "discovery": "UNKNOWN"
      },
      "title": "FreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypass in FetchEmails"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
    "assignerShortName": "GitHub_M",
    "cveId": "CVE-2026-53591",
    "datePublished": "2026-07-20T19:47:18.338Z",
    "dateReserved": "2026-06-09T19:11:53.485Z",
    "dateUpdated": "2026-07-20T20:15:26.874Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2",
  "vulnerability-lookup:meta": {
    "epss": {
      "cve": "CVE-2026-53591",
      "date": "2026-11-04",
      "epss": "0.00265",
      "percentile": "0.18547"
    },
    "nvd": {
      "cve": {
        "affected": [
          {
            "affectedData": [
              {
                "product": "freescout",
                "vendor": "freescout-help-desk",
                "versions": [
                  {
                    "status": "affected",
                    "version": "\u003c 1.8.223"
                  }
                ]
              }
            ],
            "source": "security-advisories@github.com"
          }
        ],
        "cveTags": [],
        "descriptions": [
          {
            "lang": "en",
            "value": "FreeScout is a free help desk and shared inbox built with PHP\u0027s Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk\u0027s public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker\u0027s identity. Version 1.8.223 contains a fix."
          },
          {
            "lang": "es",
            "value": "FreeScout es una mesa de ayuda gratuita y una bandeja de entrada compartida construida con el framework Laravel de PHP. Antes de la versi\u00f3n 1.8.223, un atacante no autenticado puede inyectar mensajes en cualquier conversaci\u00f3n de soporte existente enviando un \u00fanico correo electr\u00f3nico a la direcci\u00f3n p\u00fablica de la mesa de ayuda con un encabezado \u2019In-Reply-To\u2019 manipulado. No se requieren credenciales, tokens ni acceso previo. El mensaje inyectado se muestra en la interfaz de usuario del agente como una respuesta leg\u00edtima del cliente, la conversaci\u00f3n se reabre autom\u00e1ticamente y el campo \u2019last_reply_from\u2019 se establece con la identidad del atacante. La versi\u00f3n 1.8.223 contiene una soluci\u00f3n."
          }
        ],
        "id": "CVE-2026-53591",
        "lastModified": "2026-10-24T20:10:00.137",
        "metrics": {
          "cvssMetricV31": [
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "LOW",
                "baseScore": 8.6,
                "baseSeverity": "HIGH",
                "confidentialityImpact": "LOW",
                "integrityImpact": "HIGH",
                "privilegesRequired": "NONE",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:L",
                "version": "3.1"
              },
              "exploitabilityScore": 3.9,
              "impactScore": 4.7,
              "source": "security-advisories@github.com",
              "type": "Secondary"
            }
          ],
          "ssvcV203": [
            {
              "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "ssvcData": {
                "id": "CVE-2026-53591",
                "options": [
                  {
                    "exploitation": "poc"
                  },
                  {
                    "automatable": "yes"
                  },
                  {
                    "technicalImpact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-07-20T20:15:06.613729Z",
                "version": "2.0.3"
              }
            }
          ]
        },
        "published": "2026-07-20T20:16:44.613",
        "references": [
          {
            "source": "security-advisories@github.com",
            "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx"
          },
          {
            "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
            "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx"
          }
        ],
        "sourceIdentifier": "security-advisories@github.com",
        "vulnStatus": "Deferred",
        "weaknesses": [
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-287"
              }
            ],
            "source": "security-advisories@github.com",
            "type": "Secondary"
          }
        ]
      }
    },
    "vulnrichment": {
      "containers": {
        "adp": [
          {
            "metrics": [
              {
                "other": {
                  "content": {
                    "id": "CVE-2026-53591",
                    "options": [
                      {
                        "Exploitation": "poc"
                      },
                      {
                        "Automatable": "yes"
                      },
                      {
                        "Technical Impact": "partial"
                      }
                    ],
                    "role": "CISA Coordinator",
                    "timestamp": "2026-07-20T20:15:06.613729Z",
                    "version": "2.0.3"
                  },
                  "type": "ssvc"
                }
              }
            ],
            "providerMetadata": {
              "dateUpdated": "2026-07-20T20:15:22.271Z",
              "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "shortName": "CISA-ADP"
            },
            "references": [
              {
                "tags": [
                  "exploit"
                ],
                "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx"
              }
            ],
            "title": "CISA ADP Vulnrichment"
          }
        ],
        "cna": {
          "affected": [
            {
              "product": "freescout",
              "vendor": "freescout-help-desk",
              "versions": [
                {
                  "status": "affected",
                  "version": "\u003c 1.8.223"
                }
              ]
            }
          ],
          "descriptions": [
            {
              "lang": "en",
              "value": "FreeScout is a free help desk and shared inbox built with PHP\u0027s Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk\u0027s public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker\u0027s identity. Version 1.8.223 contains a fix."
            }
          ],
          "metrics": [
            {
              "cvssV3_1": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "LOW",
                "baseScore": 8.6,
                "baseSeverity": "HIGH",
                "confidentialityImpact": "LOW",
                "integrityImpact": "HIGH",
                "privilegesRequired": "NONE",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:L",
                "version": "3.1"
              }
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "cweId": "CWE-287",
                  "description": "CWE-287: Improper Authentication",
                  "lang": "en",
                  "type": "CWE"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2026-07-20T19:47:18.338Z",
            "orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
            "shortName": "GitHub_M"
          },
          "references": [
            {
              "name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx",
              "tags": [
                "x_refsource_CONFIRM"
              ],
              "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx"
            }
          ],
          "source": {
            "advisory": "GHSA-8vm3-wwq4-ggfx",
            "discovery": "UNKNOWN"
          },
          "title": "FreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypass in FetchEmails"
        }
      },
      "cveMetadata": {
        "assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
        "assignerShortName": "GitHub_M",
        "cveId": "CVE-2026-53591",
        "datePublished": "2026-07-20T19:47:18.338Z",
        "dateReserved": "2026-06-09T19:11:53.485Z",
        "dateUpdated": "2026-07-20T20:15:26.874Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.2"
    }
  }
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.


Loading…

Loading…

Loading…

Drag nodes to arrange them. Double-click a related vulnerability to open it, or a source to visit its link. The Physics button on the left tunes the layout and the simulation; the legend at the bottom left hides or shows nodes by kind and by sighting type.

Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Vulnerability timeline

Sightings and recorded dates, grouped by day · UTC

JSON
Events included in the timeline

Loading timeline…


    Loading…

    Loading…

    Loading…

    Related by attack behaviour

    Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.