CVE-2026-103768 (GCVE-0-2026-103768)
Vulnerability from cvelistv5 – Published: 2026-10-16 05:30 – Updated: 2026-10-16 15:09
VLAI
EPSS
VEX
Title
ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.7 - Unauthenticated Arbitrary File Upload via IMAP Email Attachment
Summary
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible.
Severity
9.8 (Critical)
SSVC
Exploitation: none
Automatable: yes
Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-10-16 14:55 UTC
CWE
- CWE-434 - Unrestricted Upload of File with Dangerous Type
Assigner
References
Impacted products
1 product
| Vendor | Product | Version | CPE status | |
|---|---|---|---|---|
| elextensions | ELEX WordPress HelpDesk & Customer Ticketing System |
Affected:
0 , ≤ 3.3.7
(semver)
|
guessed |
{
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2026-103768",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "yes"
},
{
"Technical Impact": "total"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-10-16T14:55:35.274723Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2026-10-16T15:09:38.837Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "ELEX WordPress HelpDesk \u0026 Customer Ticketing System",
"vendor": "elextensions",
"versions": [
{
"lessThanOrEqual": "3.3.7",
"status": "affected",
"version": "0",
"versionType": "semver"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Osman Hussein"
}
],
"descriptions": [
{
"lang": "en",
"value": "The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible."
}
],
"metrics": [
{
"cvssV3_1": {
"baseScore": 9.8,
"baseSeverity": "CRITICAL",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-434",
"description": "CWE-434 Unrestricted Upload of File with Dangerous Type",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-10-16T05:30:25.043Z",
"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"shortName": "Wordfence"
},
"references": [
{
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/8e8129b6-cc1d-4fdc-81a7-b0c8c3d1c308?source=cve"
},
{
"url": "https://plugins.trac.wordpress.org/changeset?reponame=\u0026new=3733037%40elex-helpdesk-customer-support-ticket-system%2Ftags%2F3.3.8\u0026old=3538729%40elex-helpdesk-customer-support-ticket-system%2Ftags%2F3.3.7"
},
{
"url": "https://plugins.trac.wordpress.org/changeset/3733037/elex-helpdesk-customer-support-ticket-system/trunk/includes/Mailbox.php"
}
],
"timeline": [
{
"lang": "en",
"time": "2026-08-24T00:00:00.000Z",
"value": "Discovered"
},
{
"lang": "en",
"time": "2026-10-01T10:58:40.000Z",
"value": "Vendor Notified"
},
{
"lang": "en",
"time": "2026-10-15T17:03:00.000Z",
"value": "Disclosed"
}
],
"title": "ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.3.7 - Unauthenticated Arbitrary File Upload via IMAP Email Attachment"
}
},
"cveMetadata": {
"assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"assignerShortName": "Wordfence",
"cveId": "CVE-2026-103768",
"datePublished": "2026-10-16T05:30:25.043Z",
"dateReserved": "2026-10-01T10:43:26.357Z",
"dateUpdated": "2026-10-16T15:09:38.837Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2",
"vulnerability-lookup:meta": {
"epss": {
"cve": "CVE-2026-103768",
"date": "2026-10-16",
"epss": "0.00578",
"percentile": "0.46405"
},
"nvd": {
"cve": {
"affected": [
{
"affectedData": [
{
"defaultStatus": "unaffected",
"product": "ELEX WordPress HelpDesk \u0026 Customer Ticketing System",
"vendor": "elextensions",
"versions": [
{
"lessThanOrEqual": "3.3.7",
"status": "affected",
"version": "0",
"versionType": "semver"
}
]
}
],
"source": "security@wordfence.com"
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible."
}
],
"id": "CVE-2026-103768",
"lastModified": "2026-10-16T15:17:02.553",
"metrics": {
"cvssMetricV31": [
{
"cvssData": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "HIGH",
"baseScore": 9.8,
"baseSeverity": "CRITICAL",
"confidentialityImpact": "HIGH",
"integrityImpact": "HIGH",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
"version": "3.1"
},
"exploitabilityScore": 3.9,
"impactScore": 5.9,
"source": "security@wordfence.com",
"type": "Secondary"
}
],
"ssvcV203": [
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"ssvcData": {
"id": "CVE-2026-103768",
"options": [
{
"exploitation": "none"
},
{
"automatable": "yes"
},
{
"technicalImpact": "total"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-10-16T14:55:35.274723Z",
"version": "2.0.3"
}
}
]
},
"published": "2026-10-16T06:17:03.060",
"references": [
{
"source": "security@wordfence.com",
"url": "https://plugins.trac.wordpress.org/changeset/3733037/elex-helpdesk-customer-support-ticket-system/trunk/includes/Mailbox.php"
},
{
"source": "security@wordfence.com",
"url": "https://plugins.trac.wordpress.org/changeset?reponame=\u0026new=3733037%40elex-helpdesk-customer-support-ticket-system%2Ftags%2F3.3.8\u0026old=3538729%40elex-helpdesk-customer-support-ticket-system%2Ftags%2F3.3.7"
},
{
"source": "security@wordfence.com",
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/8e8129b6-cc1d-4fdc-81a7-b0c8c3d1c308?source=cve"
}
],
"sourceIdentifier": "security@wordfence.com",
"vulnStatus": "Deferred",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-434"
}
],
"source": "security@wordfence.com",
"type": "Secondary"
}
]
}
},
"vulnrichment": {
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2026-103768",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "yes"
},
{
"Technical Impact": "total"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-10-16T14:55:35.274723Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2026-10-16T14:59:53.238Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "ELEX WordPress HelpDesk \u0026 Customer Ticketing System",
"vendor": "elextensions",
"versions": [
{
"lessThanOrEqual": "3.3.7",
"status": "affected",
"version": "0",
"versionType": "semver"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Osman Hussein"
}
],
"descriptions": [
{
"lang": "en",
"value": "The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible."
}
],
"metrics": [
{
"cvssV3_1": {
"baseScore": 9.8,
"baseSeverity": "CRITICAL",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-434",
"description": "CWE-434 Unrestricted Upload of File with Dangerous Type",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-10-16T05:30:25.043Z",
"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"shortName": "Wordfence"
},
"references": [
{
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/8e8129b6-cc1d-4fdc-81a7-b0c8c3d1c308?source=cve"
},
{
"url": "https://plugins.trac.wordpress.org/changeset?reponame=\u0026new=3733037%40elex-helpdesk-customer-support-ticket-system%2Ftags%2F3.3.8\u0026old=3538729%40elex-helpdesk-customer-support-ticket-system%2Ftags%2F3.3.7"
},
{
"url": "https://plugins.trac.wordpress.org/changeset/3733037/elex-helpdesk-customer-support-ticket-system/trunk/includes/Mailbox.php"
}
],
"timeline": [
{
"lang": "en",
"time": "2026-08-24T00:00:00.000Z",
"value": "Discovered"
},
{
"lang": "en",
"time": "2026-10-01T10:58:40.000Z",
"value": "Vendor Notified"
},
{
"lang": "en",
"time": "2026-10-15T17:03:00.000Z",
"value": "Disclosed"
}
],
"title": "ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.3.7 - Unauthenticated Arbitrary File Upload via IMAP Email Attachment"
}
},
"cveMetadata": {
"assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"assignerShortName": "Wordfence",
"cveId": "CVE-2026-103768",
"datePublished": "2026-10-16T05:30:25.043Z",
"dateReserved": "2026-10-01T10:43:26.357Z",
"dateUpdated": "2026-10-16T15:09:38.837Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2"
}
}
}
Loading…
Loading…
Drag nodes to arrange them. Double-click a related vulnerability to open it, or a source to visit its link. The Physics button on the left tunes the layout and the simulation; the legend at the bottom left hides or shows nodes by kind and by sighting type.
Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Vulnerability timeline
Sightings and recorded dates, grouped by day · UTC
Loading timeline…
Loading…
Loading…
The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the
vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base
model, served locally by ML-Gateway.
They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
Loading…
Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.